Emergencies and drying checks

Restoration scheduling software

Restoration scheduling software for jobs that start with a 2 a.m. call. The water loss is booked during that first phone call, daily moisture checks are booked for the drying days, and the adjuster's visit and the rebuild crew follow on the same file.

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Water damage restoration schedule in Smarfle with emergency calls and moisture checks in technician colors
Technicians in color across the week; example data borrowed from a cleaning company.

The emergency call

Overnight, the AI receptionist picks up, gets the address, the source of water and whether it is still running, and flags it for the on-call technician, while you add the visit to the calendar.

AI receptionist

Daily moisture checks

Drying takes three to five days. Book a short check each day on the same file, and the technician logs readings until the materials are dry.

Calendar scheduling

Adjuster appointments

When the carrier sends an adjuster, add the meeting to the project manager's calendar beside the claim file.

Job management

From mitigation to rebuild

Once drywall and flooring are approved, the signed rebuild estimate becomes scheduled work days for the rebuild crew.

Estimates and e-signatures

Homeowners told every step

Each scheduled check and rebuild day sends reminders, and moving any of them tells the homeowner the new time.

Automatic texts

Restoration scheduling features

What it does

  • After-hours call captureAI receptionist
  • Daily drying check visitsSame file each day
  • Adjuster meetings scheduledClaim details on the job
  • Rebuild days from signed estimatesCrew assigned

What it doesn't do

  • On-call rotation managementTrack rotations yourself
  • Equipment pickup schedulingBook a pickup visit
  • Carrier portal appointment syncEnter meetings yourself
  • Emergency dispatch by distanceChoose the technician

Smarfle vs ServiceTitan for restoration

SmarfleServiceTitan
Entry planSolo $19, 1 userFrom around $398 per user
Mid planStarter $99, 5 usersQuoted, plus modules
Job scheduling and dispatch Yes Yes
Prices published on the website Yes No
Answers your phone without a paid add-on Yes No
Full Smarfle vs ServiceTitan comparison Smarfle vs Service FusionSmarfle vs Jobber

Restoration scheduling pricing

Emergency booking, drying checks and rebuild scheduling are on every plan; receptionist minutes cost 25 cents.

Solo

Sole operators getting started

$19/mo
  • 1 user
  • Up to 500 clients
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Starter

Small teams adding tools and growth

$99/mo
  • Up to 5 users (1 owner + 4 techs)
  • Up to 2,000 clients
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Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 5,000 clients
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Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 10,000 clients
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SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →

Restoration scheduling questions

Yes. Emergency calls, daily drying checks, adjuster meetings and rebuild days are scheduled on one calendar.
Yes. Every after-hours caller reaches the AI receptionist, which flags the loss for your on-call technician.
Book a short visit each day on the same job file until the readings are dry.
No. Keep the rotation outside Smarfle and assign calls to whoever is on.
Yes. Book a pickup visit once the readings are dry.
Yes. Book them on the project manager's day for that loss.
No. Enter the adjuster's time yourself.
Yes. Any moved visit sends them the new time.

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