Insurance Agency Software That Protects Your Renewal Revenue
Stop losing policies to missed renewal dates and slow claims response. Smarfle keeps your book organized, your renewals proactive, and your clients loyal.
342
28
$1.2M
15
Davis Auto + Home Bundle
Policy Renewal Review
Sunrise Bakery
Commercial General Liability
Franklin Residence
Homeowners Claim #4812
Metro Logistics Inc
Fleet Auto Policy
Where insurance businesses lose time and money
The day-to-day friction every insurance owner recognizes.
Renewal Dates Slip Until the Client Leaves
Policy renewals are your most important revenue event, but when they are tracked manually, some clients get contacted 60 days out while others hear from you after they have already switched carriers.
Quote Follow-Ups Die in Your Inbox
You send a prospect three quote options and then client work buries the follow-up. By the time you circle back, they have gone with another agency. This happens more often than you want to admit.
Claims Updates Require Constant Client Chasing
Clients call asking about their claim status. Your team checks with the carrier, calls the client back, and repeats this cycle for every open claim. It is time-consuming and clients still feel out of the loop.
Built for insurance businesses
Not a generic CRM. Every feature is tailored to how insurance companies actually work.
Policy Management With Renewal Tracking
Track every policy with carrier, coverage type, premium, and renewal date. Smarfle alerts you before renewals so you can reach out proactively instead of reactively.
Commission and Premium Invoicing
Generate invoices for agency fees and track commission income by policy, client, and carrier. See your revenue clearly and invoice clients without manual spreadsheet work.
Client Portal for Policy Documents and Claims
Clients log in to view their active policies, upload claim documents, and check claim status. Fewer phone calls, faster document collection, and happier clients.
Quote Pipeline and Follow-Up Tracking
Track every quote from initial request through presentation, follow-up, and binding. See which quotes are stale and get reminders before prospects go cold.
Book of Business Reporting
See your total premium volume, retention rates, and revenue by carrier, coverage type, and producer. Make data-driven decisions about where to focus your growth.
Specialized insurance solutions
The workflows every insurance business lives or dies by — each with a dedicated guide.
Insurance Scheduling Software
Shared calendar with public booking, recurring sessions, and auto-reminders that cut no-shows in half.
Learn moreInsurance Billing Software
Recurring billing on auto-pilot. Save customer cards, auto-charge subscriptions, no chasing payments.
Learn moreInsurance Invoicing Software
One-click invoice from completed work. Stripe payment links, aging report, automatic reminders.
Learn moreIs Smarfle the right fit for your insurance business?
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Renewal Pipeline That Drives Proactive Client Outreach
Every policy renewal date is tracked and triggers outreach workflows automatically. You contact clients 60, 30, and 15 days before renewal so no policy lapses due to neglect. Your retention rate improves because clients feel cared for, not chased.
Everything your insurance business needs
Three ways Smarfle transforms how you operate, get paid, and grow.
Policy Dashboard
See every active policy with client, carrier, coverage type, premium, and renewal date. Filter by producer, carrier, or coverage type to focus on specific segments.
Renewal Pipeline
Policies approaching renewal are surfaced automatically at 60, 30, and 15 days out. Track outreach status for each and ensure no renewal slips through.
Claims Tracking
Log open claims with status updates, carrier communication notes, and document uploads. Clients see updates through the portal without calling your office.
Quote Management
Track every quote from initial request through presentation, follow-up, and binding. See which quotes are aging and need attention before the prospect moves on.
How an insurance policy flows through Smarfle
From quote request to renewal — every policy and renewal tracked.
- 1
Quote request lands
Web form, AI receptionist for after-hours, or referral. Each becomes a client record with policy type, coverage needs, and any prior carrier captured.
- 2
Quote delivered
Calendar holds the consultation. Custom fields track quoted carrier, premium, and effective date.
- 3
Policy bound + documents stored
Policy issued, declarations attached to the client record, payment via Stripe payment link, work order moves to active.
- 4
Service work tracked
Mid-term changes, claims assistance, and questions logged as activity on the client record. Time tracking when billable.
- 5
Renewal reminders + cross-sell + review
Maintenance reminders alert your team 30/60/90 days before renewal. Workflow automation sends renewal-prep emails. Review requests after policy bind.
Same flow for every insurance business — only the terminology and details change.
Stop losing insurance quotes when shoppers call multiple agencies
Comparing 3-4 quotes is standard. Shoppers call until someone answers and gives a fast quote — then bind with whoever was fastest and friendliest.
How AI Receptionist works- Auto-quote calls right after a rate hike
- Home-purchase quote calls on tight closing timelines
- Life insurance inquiries after a life event (baby, divorce)
- Claims-assistance calls on weekends and after hours
- AI captures the quote details and routes to the right producer
Always on. Never misses an after-hours insurance call.
Plans that grow with your insurance business
All plans include a 7-day free trial. No credit card required.
Starter
Solo operators & small teams
- Up to 3 users (1 owner + 2 techs)
- Up to 100 clients
- 1 GB storage
- Unlimited work orders & invoices
- Client portal
- Scheduling calendar
- Reports & analytics
- Review requests
- Voice AI receptionist (usage-based)
Professional
Growing service businesses
- Up to 10 users
- Up to 500 clients
- 3 branch locations
- 5 GB storage
- Everything in Starter
- AI email & SMS drafts
- GMB rank tracking
- Voice AI receptionist (usage-based)
Business
Multi-location operations
- Up to 30 users
- Up to 1,000 clients
- 10 branch locations
- 20 GB storage
- Everything in Professional
- Priority support
- Voice AI receptionist (usage-based)
SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →
Insurance CRM questions
Ready to run your insurance business from one place?
Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.
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