Plumbing CRM Software That Gets Your Crew Paid Faster
Whether you run emergency service calls or scheduled installations, Smarfle keeps your team dispatched, your paperwork clean, and your invoices collected without the end-of-day scramble.
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$3,780
$9,120
2
Nguyen Residence
Water Heater Replacement
Riverside Apartment Complex
Main Line Drain Cleaning
Castellano Home
Bathroom Fixture Install
Where plumbing businesses lose time and money
The day-to-day friction every plumbing owner recognizes.
Emergency Calls With No Job History
A burst pipe at midnight means a technician arrives cold, with no record of the home's plumbing layout, past repairs, or water shutoff location. That adds time to every emergency and frustrates the homeowner.
Parts and Labor Hard to Track per Job
Plumbing jobs involve variable parts costs, hourly labor, and sometimes subcontractors. When tracking happens on paper or memory, invoices are underpriced, margins erode, and disputes arise.
Collecting Payment After the Crew Leaves
Mailing invoices after residential jobs adds days to your cash cycle. Clients forget, question line items, and pay late. Chasing payment pulls the office team away from scheduling new work.
Built for plumbing businesses
Not a generic CRM. Every feature is tailored to how plumbing companies actually work.
Job History and Property Notes per Address
Log plumbing notes, past repairs, water shutoff locations, and fixture details per client property. Any technician dispatched to that address walks in prepared.
Detailed Parts and Labor Line Items
Add parts from your service catalog, log hours, and include any material markups directly on the work order. Invoices reflect the real cost of every job automatically.
Same-Day Payment via Stripe
Technicians send invoices from their phone the moment the job is done. Clients pay via the Stripe link in the email. No paper, no follow-up calls, and no waiting.
Photo Documentation for Every Job
Before-and-after photos attached to work orders protect against disputes, support warranty claims, and give the next technician a visual baseline for the property.
Dispatch Queue With Priority Routing
Manage urgent, same-day, and scheduled jobs in a single queue. Filter by technician, date, or status to keep the crew moving and avoid double-booking.
Purpose-built plumbing dispatch, scheduling, and invoicing software
Three workflows every plumbing business lives or dies by. Smarfle ships them in one CRM so you stop stitching tools together.
Plumbing dispatch software
Route the right plumbing tech to the right job. Live map, drag-to-reassign dispatch board, and Google Directions optimization cut drive time across your whole fleet.
Plumbing scheduling software
Book recurring visits, one-off jobs, and appointments on a shared calendar. Technician colors, week/month toggle, and auto-generation of recurring work orders keep the schedule tight.
Plumbing invoicing software
Generate invoices from completed plumbing jobs in one click. Billable hours and parts pre-fill as line items, Stripe payment links included, overdue reminders go out automatically.
Is Smarfle the right fit for your plumbing business?
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Property Plumbing Notes That Follow Every Job
Log water shutoff locations, pipe material type, fixture brands, and known issues directly on the client record. The next technician dispatched to that address gets all of this on their phone before they arrive, cutting diagnostic time and avoiding repeat mistakes.
Everything your plumbing business needs
Three ways Smarfle transforms how you operate, get paid, and grow.
Priority Dispatch Queue
Manage emergency, same-day, and scheduled jobs in a single queue. Assign the closest available plumber and send them a navigation link instantly.
Property Plumbing Notes
Log water shutoff locations, pipe materials, fixture brands, and known issues per address. Any tech dispatched walks in prepared.
Photo Documentation
Before-and-after photos on every work order protect against disputes, support warranty claims, and give the next technician a visual baseline.
How a plumbing job flows through Smarfle
From the midnight leak call to the recurring drain maintenance contract — one system end-to-end.
- 1
Emergency call comes in
AI receptionist takes the call, gathers the leak / clog / install details, and creates a client record with the property address. Daytime calls go straight to your office.
- 2
Office books and dispatches
Pick service type and tech on the calendar. Work order captures the issue, fixtures involved, and any custom fields like commercial vs residential or property manager contact.
- 3
Tech gets the route + history
Route optimization batches nearby stops. Tech sees navigation, prior service notes, and any open warranty work on their phone before they pull up.
- 4
Repair logged with photos + parts
Tech logs the fix, parts pulled from inventory, time tracking, and before/after photos of the leak/install. Checklist enforces shutoff verification, pressure test, and cleanup.
- 5
Invoice + review + recurring set up
Auto-invoice with line items, Stripe payment link, review request workflow, and for recurring drain or backflow customers, the next visit auto-generates via recurring work orders.
Same flow for every plumbing business — only the terminology and details change.
Stop losing plumbing calls at 2 AM
Plumbing emergencies don't keep business hours. Burst pipe at midnight, sewer backup on a Sunday morning, water heater out the day before Thanksgiving — the first plumber to answer wins the job.
How AI Receptionist works- Burst pipes and active leaks in the middle of the night
- Sewer backups on weekends when no other plumber is answering
- Water heater failures that can't wait until Monday
- Commercial property managers with 24/7 lease obligations
- After-hours leads get an SMS confirmation while the AI logs the address for first-light dispatch
Always on. Never misses an after-hours plumbing call.
Plans that grow with your plumbing business
All plans include a 7-day free trial. No credit card required.
Starter
Solo operators & small teams
- Up to 3 users (1 owner + 2 techs)
- Up to 100 clients
- 1 GB storage
- Unlimited work orders & invoices
- Client portal
- Scheduling calendar
- Reports & analytics
- Review requests
- Voice AI receptionist (usage-based)
Professional
Growing service businesses
- Up to 10 users
- Up to 500 clients
- 3 branch locations
- 5 GB storage
- Everything in Starter
- AI email & SMS drafts
- GMB rank tracking
- Voice AI receptionist (usage-based)
Business
Multi-location operations
- Up to 30 users
- Up to 1,000 clients
- 10 branch locations
- 20 GB storage
- Everything in Professional
- Priority support
- Voice AI receptionist (usage-based)
SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →
Plumbing CRM questions
Switching to Plumbing CRM from another tool?
Most plumbing businesses arrive at Smarfle from one of the tools below. See a side-by-side comparison.
Ready to run your plumbing business from one place?
Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.
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