Same-day dispatch, paid on site
Plumbing CRM software
Plumbing CRM software for work that gets sold, done, and paid inside a single visit. The property history is on screen before the van arrives and the card is taken at the door.
Plumbing dispatch software and a plumber CRM. Fit an emergency call into a full day, get leak photos by text, quote a water heater with a deposit and invoice when the job is done.
- From $19/month
- 14-day free trial
- Same-day US support
“We run every customer conversation through Smarfle. Texts, emails and reminders are in one place, our customers love paying with Apple Pay, and when we are busy or closed the text bot answers new leads for us.”
Plumbing software for scheduling and dispatch
You fix it, bill it and collect it in one visit. Smarfle keeps the request, the parts and the payment on one service call, whether you run one van or twenty.
Plumbing scheduling software
Drain and leak calls book into open slots online or by phone, with a reminder sent the night before and again that morning.
Plumbing dispatch software
The board shows each plumber's day, so the burst pipe goes to whoever is free and the stops reorder by drive time.
Plumbing billing software
Water heater flush and drain plans charge the saved card on their cycle, with no invoice to chase each time.
Plumbing invoicing software
Pipe, fittings and labor on the service call become the invoice, and the homeowner pays by card or Zelle from a payment link before you leave.
Plumbing call tracking
Burst-pipe calls go to whoever answers. Every call is recorded with its source, and the ones you miss get a text right away.
Reviews and GBP
A review request goes out once the water is back on, building the rating behind plumber near me searches.
Website and lead follow-ups
Website requests land on the schedule, and water heater quotes that go quiet get follow-ups at three and seven days.
Revenue and payment reports
See revenue, payments and lead sources for the whole business or for each branch.
Plumbing CRM plans that grow with your business
All plans include a 14-day free trial. No credit card required.
Starter
Small teams adding tools and growth
$99/mo
- Up to 5 users (1 owner + 4 techs)
- Up to 2,000 clients
Most Popular
Professional
Growing service businesses
$199/mo
- Up to 10 users
- Up to 5,000 clients
SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →
Estimate your monthly bill
Your team, clients and jobs, with texts, emails and calls at their real rates.
Your business
Move the sliders. Nothing is sent anywhere and no email is asked for.
Assumes each job sends 2 texts out, gets 1 reply back and 2 emails, and that a tracked call runs 3.5 minutes. Text more than that and you pay more; text less and you pay less. Nothing here is an allowance you lose.
Your estimate
Recommended plan
Starter$99/mo
Usage this month
- 120 texts out× $0.03 = $3.60
- 60 replies in× $0.03 = $1.80
- 120 emails× $0.01 = $1.20
About $1.76 per job
14 days free, no card needed
Three plumbing problems Smarfle fixes
Emergency calls with no history
The plumber no longer arrives blind. Past service calls, photos and the pipe material from the last visit open on the phone first.
Parts and labor that never get billed
Fittings and hours go on the service call as they are used, so the invoice carries them instead of a memory at day's end.
Repeat customers forgotten
Maintenance reminders email and text the homeowner when the next flush or inspection comes due, so repeat work books itself.
Four ways to answer plumbing calls
Set what the business number does at each hour. Burst-pipe calls you cannot take get a text back or the AI, and every call lands on the customer.
Plain forwarding
$0.04/min
Rings your phone, and every call is logged as answered or missed.
Forward with call tracking
$0.10/min
Rings your phone; calls are recorded, transcribed and saved to the customer.
Busy message and text-back
~$0.05/call
Plays your message, then texts the caller. Replies land in your Inbox.
AI receptionist
$0.25/min
The AI answers, qualifies the caller and books the job, day or night.
Spam screening comes with every mode. Unknown callers press a key before the call connects, and screened calls cost nothing. How spam screening works
Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.
How a plumbing job flows through Smarfle
One emergency call, start to paid, without the plumber leaving the service call.
- 1
Burst-pipe call logged
The call is recorded and becomes a service call with the problem and the address written down.
- 2
Plumber assigned in a tap
Drop it on the free plumber nearest the address, and the homeowner is texted the time.
- 3
Van rolling
The plumber taps On my way so the homeowner knows, and the route opens on the phone.
- 4
Fixed under the sink
Pipe material, fittings and photos go on the call, plus any extra repair the homeowner asks for.
- 5
Paid before the van leaves
The homeowner signs off on the work, pays from a link, and a review request follows.
Watch a job go from booking to invoice
The full work order flow, then short tours of routes, recurring plans and reports.
Routes · 1:13
Recurring plans · 1:31
Reports · 1:34
The videos are filmed with our demo pest control company. Every trade runs on the same screens.
The plumbing contractors Smarfle suits
Plumbing shops that run service calls and keep repeat customers, from one van to twenty.
A good fit if
- Emergency calls go to whichever plumber answers first.
- Fittings and labor slip off the final invoice.
- Past customers drift to another plumber between visits.
Probably not a fit if
- You only do new construction for builders.
- You need a flat-rate book with good, better, best.
- You must count stock on each van.
Everything Smarfle does for a plumbing business
Profit on every service call
Each job shows part cost, expenses and the invoice total with the profit worked out, so drain jobs and water heaters compare.
A customer page with no login
Every homeowner gets a single link to past service calls, photos, invoices, receipts and estimates, and never creates an account.
Water heater quotes signed on the phone
The homeowner signs the estimate on their phone and pays an optional deposit, and it becomes a service call on your schedule.
Checklists on every service call
Plumbing CRM software between calls
Plenty happens between two service calls. A saved checklist, honest minutes, neighbor referrals and calendar invites keep it from falling on the office.
Water on, tested, cleaned up
Save the shutoff, test and cleanup steps on a service once, and every call opened under it carries the checklist.
How long the call really ran
Plumbers log minutes on each call at their own hourly rate, and billable time carries straight onto the invoice.
The neighbor with the same old pipes
Each customer gets a referral link of their own, and a neighbor who books through it is logged under them with your reward.
The booking email carries the invite
Booking a call emails the homeowner a calendar invite with the time, so the office skips a confirmation call.
Get more customers for your plumbing business
Plumbing lead generation
You lose the burst pipe to whoever picks up first. Smarfle puts you in that conversation with the job type and the urgency already on screen, so your callback quotes a water heater instead of interviewing a stranger. Anything you do not want costs nothing to pass.
Flat pricing per accepted lead
Plumbing leads run about $35 each. You see the job and ZIP first, then accept or pass free, with no lead budget or bidding.
When leads start
Google needs time to rank the pages we add around you, so plan for up to two months. You pay per lead, never for waiting.
Requests arrive pre-qualified
Each request comes with the customer's answers to “What do you need?” and “Where is the problem?”, so your callback quotes the job instead of interviewing.
Fair by design
Your existing customers and repeat requests are always free, and a bad lead can be disputed for a wallet refund.
The questions owners ask before choosing plumber software
Is this made for plumbing or a generic tool with new labels?
Does it keep a record for each water heater I install?
Do you have a flat-rate price book?
Can I see what is on each van?
Where does ServiceTitan beat this?
Can the plumber take payment at the door?
What moves the monthly cost of this plumbing CRM?
Can our plumbing billing flow into QuickBooks?
Plumbing by the numbers
Plumber Salary by State
Free U.S. Census data: business counts, pay, and growth by state.
See the dataPlumbing pricing
Plumber cost
Typical prices, what drives the cost, and what to charge.
See pricingFree tool
Missed Call Revenue Calculator
Estimate how much revenue your business loses every month from missed phone calls.
Open the calculatorRelated industries
Other home service businesses with a similar workflow. See CRM for home services
Restoration CRM
Water damage work that often follows a plumbing emergency.
HVAC CRM
Heating and cooling calls with the same dispatch rhythm.
Electrical CRM
Licensed service trade with permits and same-day calls.
Switching to Smarfle from another plumbing CRM?
We import your customers, services and past service calls for you, and each plumber gets a login. Closed invoices stay in the old system.
- Comes across
- Customers, services with prices, past jobs with their dates and prices, and products in stock.
- Set up fresh
- Recurring plans and saved cards, since card numbers never move between systems.
- Stays in your old system
- Past invoices, so export them as a file before you cancel.
Why businesses stay
Who you are buying from
Ihor Lavrenenko, founder of Smarfle and author of Rank, Ring, Repeat, a local SEO guide for business owners, puts his name on this product after helping hundreds of local businesses grow. Ask for a feature or a change and it is often built by the next day.
- Rathly LLC, Orlando, Florida
- Patent pending
- Same-day support answers
Try Smarfle free for 14 days
No credit card. Import your customers and book the next service call today.
14 days free · No credit card · Cancel anytime