Emergencies beside booked calls
Plumbing scheduling software
Plumbing scheduling software for a board that changes by the hour. A burst pipe goes on the calendar while the homeowner is still on the phone, drain cleanings and water heater flushes book online at their real length, and calls after closing are answered and queued for your approval.
A short tour of the screens this page describes. It is filmed with our demo pest control company, and every trade runs on the same screens.
- From $19/month
- 14-day free trial
- Same-day US support
“We run every customer conversation through Smarfle. Texts, emails and reminders are in one place, our customers love paying with Apple Pay, and when we are busy or closed the text bot answers new leads for us.”
Get the plumbing app
Emergencies first
Water on the floor cannot wait for a booking link. Add the call to today, assign the closest free plumber, and move the routine drain cleaning it displaces with a notice to that customer.
Calendar schedulingRoutine calls online
Drain cleanings, fixture installs and water heater flushes are bookable online for their set length. Questions about the fixture and photos of the leak arrive with the request.
Online bookingAfter-hours calls
At night the AI receptionist answers, notes where and what the leak is, and proposes a time you approve in the morning, or you take the urgent ones yourself.
AI receptionistGrease traps and backflow
Restaurant grease trap pump-outs repeat monthly or quarterly, and each building's annual backflow test is flagged by a yearly reminder.
Recurring jobsArrival notices
Plumbers can text that they are on the way from the job, and booked customers are reminded the day before and that morning.
Automatic textsPlumber scheduling software features
What it does
- Emergency calls added instantlyDisplaced calls notified
- Online booking for routine workPhotos with the request
- Night calls answeredBookings await approval
- Grease trap routes on repeatMonthly or quarterly
What it doesn't do
- Emergency slots reserved onlineAdd urgent calls yourself
- Closest-plumber auto-assignYou choose on the map
- Parallel online bookingsOne per slot per location
- Annual recurring jobsUse a yearly reminder
Smarfle vs ServiceTitan for plumbers
| Smarfle | ServiceTitan | |
|---|---|---|
| Entry plan | Solo $19, 1 user | From around $398 per user |
| Mid plan | Starter $99, 5 users | Quoted, plus modules |
| Job scheduling and dispatch | Yes | Yes |
| Prices published on the website | Yes | No |
| Answers your phone without a paid add-on | Yes | No |
Plumbing scheduling pricing
The calendar, booking and recurring routes are on every plan; a one-truck plumber starts on Solo.
Starter
Small teams adding tools and growth
$99/mo
- Up to 5 users (1 owner + 4 techs)
- Up to 2,000 clients
Most Popular
Professional
Growing service businesses
$199/mo
- Up to 10 users
- Up to 5,000 clients
SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →
What plumbers ask about emergency booking
Is there plumbing scheduling software with online booking?
How do I fit an emergency into a full day?
Can calls be answered after hours?
Does it assign the closest plumber?
Can grease trap service repeat?
Can backflow tests repeat yearly?
Do customers know when the plumber is coming?
Can two homes take the same online time?
Try plumbing scheduling software free
14 days with every feature on your real plumbing work. No credit card.