Patients who finish the plan

Chiropractic CRM software

Chiropractic CRM software for care plans patients actually finish. The full series books at intake, reminders go out before each visit, and anyone who stops coming is flagged early enough to reach.

From $19/month|14-day free trial|Same-day US support
Smarfle · Chiropractic dashboard
Active Treatment Plans

38

Today's Adjustments

16

Collected This Month

$9,200

Plan Drop-Offs

3

Recent Jobs

Sarah Mitchell

Spinal Adjustment (Visit 6/12)

Completed

David Kim

Initial Consultation

In Progress

Karen Lopez

Maintenance Adjustment

Scheduled

Tom Nguyen

Re-Evaluation (Visit 12/12)

Confirmed

Software a chiropractic practice runs on

A care plan only works if the patient finishes it, and most drop out around visit four. Smarfle books the whole series at intake, reminds patients before each visit, and flags anyone who stopped coming while they can still be brought back. A solo practice or several locations.

The growth side, built in

Chiropractic call tracking

New-patient calls arrive mid-adjustment. Tracking logs them, and missed-call text-backs book the consult before the back pain finds another clinic.

Reviews and Google Business Profile

Patients pick chiropractors almost entirely on reviews. Automatic requests after visible progress keep the rating growing.

Website and lead follow-ups

New-patient booking from your site fills the schedule, and recall follow-ups bring lapsed patients back to their care plans.

CRM plans that grow with your chiropractic practice

All plans include a 14-day free trial. No credit card required.

Solo

Sole operators getting started

$19/mo
  • 1 user
  • Up to 500 clients
  • 1 GB storage
  • Public booking link + calendar
  • Client management
  • Work orders with photos
  • Invoices + Stripe payments
  • Voice AI receptionist (usage-based)
  • AI drafts + work order summaries
  • GMB rank tracking + Search Console
  • GBP Posts + Dashboard
  • API access + webhooks
  • Mobile PWA + CSV import/export
Start Free Trial

Starter

Small teams adding tools and growth

$99/mo
  • Up to 5 users (1 owner + 4 techs)
  • Up to 2,000 clients
  • 3 GB storage
  • 2 branch locations
  • Everything in Solo
  • Website builder + AI content
  • Your own domain on that website
  • Branded client portal
Start Free Trial
Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 5,000 clients
  • 5 branch locations
  • 10 GB storage
  • Everything in Starter
  • Manager role (up to 2)
  • 50 saved email templates
Start Free Trial

Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 10,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Manager role (up to 5)
  • Priority support
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

What an inefficient chiropractic practice looks like

Most patients stop coming when they feel slightly better, which is usually before the plan has finished working. That decision gets made quietly, at home, between visits.

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Patients drop off treatment plans early

A patient starts a 12-visit adjustment plan but stops after visit four. Without automated follow-up, they disappear and never complete the course of care. You lose the revenue and they lose the results.

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Scheduling bottlenecks during peak hours

Morning and evening slots fill up fast while midday sits empty. Without visibility into booking patterns, your schedule stays lopsided and new patients wait weeks for popular time slots while open hours go unfilled.

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Progress tracking lives in separate systems

Visit notes are in one place, billing is in another, and the patient's treatment plan lives in a third. Your front desk and providers waste time piecing information together instead of focusing on patient care.

Every chiropractic call, handled your way

Calls during treatment are covered by text-back or the AI, and both arrive on the patient record rather than in voicemail.

Plain forwarding

$0.04/min

Just rings your phone. Every call logged as answered or missed.

Forward with call tracking

$0.10/min

Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.

Busy message + text-back

~$0.05/call

Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.

AI receptionist

$0.25/min

The AI answers, qualifies the caller, and books the job. Great after hours if you want it.

Spam screening is included in every mode

Turn it on and unknown callers hear one sentence and press a key before the call connects. Dialer software does not press keys, so it never reaches you. How screening works

  • Your customers skip it. Known clients and callers on mobile numbers are never screened.
  • You are not billed for it. Screened, silent, and blocked calls cost nothing.
  • One blocklist. Block a number once and it stops calling and texting.

Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.

Clear workflow every time

How a chiropractic visit flows through Smarfle

A new patient is assessed, put on a plan, and kept on it. The sequence below covers all of that.

  1. 1

    New patient books an assessment

    Bookings arrive online or over the phone. The slot is held, a confirmation goes out, and the intake form is sent through the client portal.

  2. 2

    Reminder + intake captured

    Workflow automation sends a 24h reminder. Intake includes pain location, prior treatment, and insurance via custom fields.

  3. 3

    Initial exam + treatment plan

    Provider documents the exam, X-rays attached, treatment plan built (frequency, expected adjustments). Plan stored on the client record.

  4. 4

    Recurring adjustments scheduled

    Recurring work orders auto-generate the 3x/week or 1x/week adjustment schedule. Each visit logs notes and progress against the plan.

  5. 5

    Visit billed and insurance filed

    Auto-invoice with Stripe payment link for patient portion, review request after the first month, maintenance reminders for the re-eval.

Same flow for every chiropractic business, only the terminology and details change.

Smarfle calendar showing chiropractic work
A week of chiropractic work, coloured by who is taking it, with each day's total underneath.

Where Smarfle fits a chiropractic practice

Care plans decide it, so if patients come for a series rather than a single visit this fits at any practice size.

We built this for you if...

Tap the ones that resonate

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This probably isn't for you if...

And that's okay

Everything Smarfle does for a chiropractic practice

Adjusting is the care. Running the practice, getting paid, and keeping patients on plan are what make it sustainable.

1

Treatment plan scheduling

Build multi-visit care plans and schedule the full series upfront. Track completed versus remaining visits with a clear progress indicator per patient.

2

SMS visit reminders

Automated reminders go out before each adjustment. Patients who miss a visit receive a follow-up message encouraging them to rebook.

3

Provider schedule optimization

See booking patterns across your day. Identify peak hours and empty windows so you can steer new patients toward open slots.

4

Visit notes and history

Record notes per adjustment and review the full history before each visit. Every provider who treats the patient sees the same record.

Paperwork filed on the patient

Chiropractic CRM features that outlast the visit

Nearly everything your desk needs after a visit was created inside the room. The paperwork, the accident date somebody wrote down, the card the patient already gave you and the note about what changed all land on that patient record, where anyone at the desk can find them.

The visit is over in minutes, and what it left behind should still be on the record a year later.

Accident date and attorney on the record

The day an injury happened, the attorney handling it and how the patient came to find you are things your desk asks for once and then needs for years. Set each up as a box of your own naming that takes writing, a figure, a calendar date or a short list of choices, and it sits on the patient from then on.

Patient files in folders you name

Intake forms, imaging reports and care plans upload beneath the patient into folders you label yourself. The practice is the only party who sees them until you share a single document, which then opens for that patient on a signed link.

Care plans paid without front desk work

The patient's card is stored by Stripe when the plan starts, and each installment is taken on its date without a second request. The invoice comes into existence with the payment, so your front desk can see what was collected without adding anything up.

Recall texts to a chosen patient group

Patients who stopped coming in are found by tag, status and clinic location, and the list is visible before a word is sent. The whole recall leaves as one batch with per message delivery, instead of the front desk working down a spreadsheet.

Get more patients for your chiropractic practice

Chiropractic lead generation

Care plans are a series of visits, not one appointment. Smarfle finds the people searching for a chiropractor near you and sends what is hurting with the request, so the first call books rather than qualifies.

Flat pricing per accepted lead

Chiropractic leads run about $35 each. You see the job and the ZIP first, then accept or pass free. No monthly lead budget, no bidding wars.

When leads start

We expand the directory around every business that joins, and Google needs time to rank new pages, so plan for up to two months before leads ramp up. You pay per lead, never for waiting. A Google Business Profile with real reviews brings them sooner.

Requests arrive pre-qualified

Every quote request already answers what type of visit and how will you pay, so your callback quotes instead of interviews.

Fair by design

Your existing customers and repeat requests are always free, and a bad lead can be disputed with a refund to your wallet.

Before you move your schedule off paper

No. ChiroTouch and the systems like it hold the chart and the codes you bill insurance with, and they should carry on holding them. Smarfle covers the running of the office, meaning who is on the schedule, what they owe, whether they came back and how new patients find you.
Somewhere else. There is no clinical structure anywhere in this product and no coding, on purpose, so nothing you put here should be treated as part of a chart. The trail on a patient exists for office matters, the call that came in or the card that bounced, and every line shows who added it along with the time.
It does not do any of it. Claims do not go out, eligibility is never checked and remittance never comes back. Billing here is direct to the patient, which covers cash practices, the patient portion after insurance, and care plans people pay for themselves.
No. Nothing holds a balance of Visits remaining and deducts one each time somebody comes in. What works instead is charging the plan to a card kept on file, monthly or in full, with each charge writing its own invoice. Counting the Visits is still a job for you.
Give the patient a next Visit date and the system messages them before it arrives. Past that you have the patient list, filterable by status and by tag, so anyone you marked inactive is easy to pull up. No report watches attendance and tells you who is drifting away.
Visits are never counted. What sets your level is the number of people signing in and the size of the patient file you hold, so a packed adjusting day does not push you anywhere. Messaging meters on its own. The tiers are broken out in the pricing panel earlier.
Each person gets a login and a column on the calendar, and every Visit is assigned to whoever is doing it. Revenue reporting splits by the Doctor a Visit belonged to. If the massage side is really a separate business with its own phone number, run it as a second branch.
The part that takes real time is your patient list, which is a spreadsheet import if you can get an export out of your current system. Services and hours take an afternoon. Your chart system is untouched by any of this, which is why practices go live without a weekend of downtime.

Switching to Smarfle from other chiropractic software?

Patient names, the numbers you reach them on and the visit and payment history behind them come across to Smarfle, while every clinical record stays in the system that holds it now. A person here in the US does the moving, building the import file out of what you export and opening each provider and front desk account by hand instead of directing you to a support article.

Why businesses stay

Who you are buying from

We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.

Based in Orlando, Florida|Same-day support answers|Feature requests shipped fast
Meet the team behind Smarfle

Ready to run your chiropractic business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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