Updated
Coworking space CRM software
Coworking space CRM software for memberships billed to a saved card, with failed payments flagged before a member complains.
247
$84k
12
18
Hot Desk tier
Flexible workspace
Dedicated Desk
Reserved desk
Private Office
Private team space
Conference Room A
8-person room
Coworking software for billing, scheduling and members
You bill memberships monthly, answer tour requests and watch for members going quiet. This coworking CRM renews your plans on saved cards and keeps every member's record in view.
Coworking scheduling software
Tours and meeting room bookings take live time slots online, and members get a reminder before each one.
Coworking billing software
Memberships renew as recurring payments on the member's saved card each month, and every charge leaves an invoice on their record.
Coworking invoicing software
Day passes, room hours and extras become invoice lines, and members pay by card, or by bank transfer for companies.
Calls, reviews and your coworking website in one account
Tour request tracking
Tour requests are memberships in waiting. Each call is recorded with its source, and a missed one gets a text back.
Reviews and Google Business Profile
Members are asked for a review after their first month, and remote workers compare those before booking a tour.
Website and lead follow-ups
Tour bookings through your website reach the calendar, and follow-up emails turn a visitor into a monthly member.
Coworking CRM plans that grow with your space
All plans include a 14-day free trial. No credit card required.
Starter
Small teams adding tools and growth
- Up to 5 users (1 owner + 4 techs)
- Up to 2,000 clients
Professional
Growing service businesses
- Up to 10 users
- Up to 5,000 clients
SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →
Three coworking problems Smarfle fixes
Expired cards found by complaint
A failed renewal leaves the invoice unpaid, it flags as overdue, and you send the member a link to add a new card.
Tour requests that go cold
Tour requests land on the calendar with a confirmation, and a follow-up workflow emails visitors who have not joined.
Members who go quiet
Tag members as you see their visits drop, then filter the tag and send one text with an offer before they cancel.
Four ways to answer coworking calls
Choose how the front desk number answers when nobody is at the desk. Missed calls get a text back or the AI, and each lands on the member.
Plain forwarding
$0.04/min
Rings your phone, and every call is logged as answered or missed.
Forward with call tracking
$0.10/min
Rings your phone; calls are recorded, transcribed and saved to the customer.
Busy message and text-back
~$0.05/call
Plays your message, then texts the caller. Replies land in your Inbox.
AI receptionist
$0.25/min
The AI answers, qualifies the caller and books the job, day or night.
Spam screening comes with every mode. Unknown callers press a key before the call connects, and screened calls cost nothing. How spam screening works
Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.
Coworking spaces Smarfle fits
Independent coworking spaces with one or two locations.
A good fit if
Probably not a fit if
Everything in this coworking management software
Member agreements on file
Upload agreements and insurance certificates to the member's private folder, and share one file when they ask.
A member link instead of a portal
One link shows the member their plan, invoices and receipts, and lets them add a new card when the old one expires.
Company accounts on one bill
Pick several completed bookings when you create an invoice, and a company with five members gets one bill for the month.
What a coworking CRM keeps on file
Behind the front desk, coworking is records and renewals. Member fields, office proposals, saved emails and a second building keep both in order.
Fob number and desk on the member
Add custom fields for desk, fob number and company, so the front desk sees them on every member record.
Suite proposals accepted from a phone
Send a private office proposal as an estimate, and the company signs it on a phone and pays the first month.
Member welcome emails, written once
Save the welcome, house rules and renewal emails as templates with merge fields, and send one in two taps.
Two buildings, one account
On Starter and above, each building gets its own team, calendar and phone number, with one picker between them.
Get more members for your coworking space
Coworking lead generation
Members who stay a year are worth far more than the cost of finding them. Smarfle puts your space in front of the people searching for one nearby and sends what they need, whether that is a desk, an office, or a meeting room.
Flat pricing per accepted lead
Coworking leads run about $20 each. You see the job and ZIP first, then accept or pass free, with no lead budget or bidding.
When leads start
Google needs time to rank the pages we add around you, so plan for up to two months. You pay per lead, never for waiting.
Requests arrive pre-qualified
Each request comes with the customer's answers to “What are you looking for?” and “How many people?”, so your callback quotes the job instead of interviewing.
Fair by design
Your existing customers and repeat requests are always free, and a bad lead can be disputed for a wallet refund.
Eight things operators check before choosing coworking software
Related industries
Other professional service firms with a similar workflow.
Real estate CRM
Leasing work with tours, follow-ups and agreements.
Marketing agency CRM
Retainer billing and recurring client work.
Car wash CRM
Wash memberships with failed-card follow-up.
Switching to Smarfle from another coworking CRM?
Members, plans and past bookings are brought in for you, and each member adds a card once for renewals.
- Comes across
- Clients, services with prices, and past projects with their dates and prices.
- Set up fresh
- Recurring plans and saved cards, since card numbers never move between systems.
- Stays in your old system
- Past invoices, so export them as a file before you cancel.
Why businesses stay
Who you are buying from
Ihor Lavrenenko, founder of Smarfle and author of Rank, Ring, Repeat, a local SEO guide for business owners, puts his name on this product after helping hundreds of local businesses grow. Ask for a feature or a change and it is often built by the next day.
Try Smarfle free for 14 days
No credit card. Import your members and book the next tour today.
14 days free · No credit card · Cancel anytime