CRM for Coworking Spaces That Grows Memberships and Keeps Them
Tours become members when nothing falls through. Smarfle books the tours, bills memberships on repeat, sells day passes, and follows up until the visitor signs. From $19/month.
247
$84k
12
18
Hot Desk tier
Flexible workspace
Dedicated Desk
Reserved desk
Private Office
Private team space
Conference Room A
8-person room
Everything a coworking business runs on
Smarfle connects everything a successful local business runs on: website, Google Business Profile, call tracking, lead follow-up, CRM, review requests, payments, and recurring orders. One platform. Start with the coworking workflows below.
Coworking Scheduling Software
Coworking scheduling is mostly tours (sales pipeline) + meeting room bookings (member operations). Tours convert prospects; meeting rooms keep members happy + drive upsell.
Learn moreCoworking Billing Software
Coworking billing is membership monthly auto-charge + room booking overage + guest passes. Each is its own line item but rolls into a single member invoice/statement.
Learn moreCoworking Invoicing Software
Coworking billing looks simple on the first of the month and stops being simple by the fifth. Every member has a base plan, most have something on top of it, and the something changes constantly. Meeting rooms run over, print quotas get blown, a desk gets added mid-month, a startup on a corporate plan wants one invoice with a purchase order and thirty days to pay. The base charge is the easy part. What takes the day is reconciling everything that sat on top of it, and the more usage-based your extras are, the worse that day gets.
Learn moreThe growth side, built in
Tour Request Tracking
Tour requests are memberships in waiting. Every call is logged, and missed ones get a text-back with a booking link before the prospect tours elsewhere.
Reviews & Google Business Profile
Remote workers pick spaces by rating and photos. Member review requests keep your profile ahead of the chain operators.
Website & Lead Follow-Ups
Tour bookings and day-pass sales feed the pipeline, and follow-ups convert visitors into monthly members.
Lead generation included
Get coworking leads through Smarfle
A coworking membership starts with someone touring two or three spaces in an afternoon. The directory gets your space on that tour list, and the request tells you the seat type and team size before they walk in.
Flat pricing per accepted lead
Coworking leads run about $15 each. You see the job and the ZIP first, then accept or pass free. No monthly lead budget, no bidding wars.
When leads start
We expand the directory around every business that joins, and Google needs time to rank new pages, so plan for up to two months before leads ramp up. You pay per lead, never for waiting. A Google Business Profile with real reviews brings them sooner.
Requests arrive pre-qualified
Every quote request already answers what are you looking for and how many people, so your callback quotes instead of interviews.
Fair by design
Your existing customers and repeat requests are always free, and a bad lead can be disputed with a refund to your wallet.
Plans that grow with your coworking business
All plans include a 7-day free trial. No credit card required.
Solo
Sole operators getting started
- 1 user
- Up to 100 clients
- 1 GB storage
- Public booking link + calendar
- Client management
- Work orders with photos
- Invoices + Stripe payments
- Activity log, tags, custom fields
- Mobile PWA + CSV import/export
Starter
Small teams adding tools and growth
- Up to 5 users (1 owner + 4 techs)
- Up to 200 clients
- 1 GB storage
- Everything in Solo
- Voice AI receptionist (usage-based)
- GMB rank tracking
- Search Console integration
- API access + webhooks
- Branded client portal
Professional
Growing service businesses
- Up to 10 users
- Up to 500 clients
- 3 branch locations
- 5 GB storage
- Everything in Starter
- AI email & SMS drafts
- AI work order summaries
- GBP Posts + Dashboard
- Workflows automation
- Website builder + AI content
Business
Multi-location operations
- Up to 30 users
- Up to 1,000 clients
- 10 branch locations
- 20 GB storage
- Everything in Professional
- Priority support
- Higher AI credit limits
SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →
Where coworking businesses lose time and money
The day-to-day friction every coworking owner recognizes.
Membership billing breaks when cards expire and you find out from member complaints
Card on file expires. Stripe declines the monthly charge. Member shows up Monday + door does not open. Frustration + 'I have been a member for 3 years' calls. Without smart dunning, you lose 5-10% of memberships annually to silent payment failures.
Meeting room double-bookings + credit confusion
Two members both think they have the same conference room at 2pm. Or a member uses 8 hours but only had 4 included, and you forget to bill the overage. Manual room calendars + credit spreadsheets break at 50+ members.
Inactive members churn without warning
Member stops visiting in week 1. Cancels in week 6. You never knew anything was wrong. Without an inactive-member dashboard, you cannot intervene with a check-in or an event invite before the cancellation arrives.
Built for coworking businesses
Not a generic CRM. Every feature is tailored to how coworking companies actually work.
Smart dunning for membership renewals
Failed card triggers 3 retries over 7 days + member SMS + email. Saves 5-8% annual churn. Member portal lets them update the card in 30 seconds.
Member-facing room booking with credit pool
Members book rooms via the portal. Hours decrement from monthly credit. Over-credit hours auto-bill at the standard rate. No double-booking, no overage confusion.
Inactive-member dashboard
Weekly view of members who have not shown up in 14+ days. Trigger a check-in SMS or invite them to the next community event before they cancel.
Every coworking call, handled your way
Your business number routes however you decide, and you can mix modes by schedule: forward to your phone during the day, switch to text-back or the AI after hours.
Plain forwarding
$0.04/min
Just rings your phone. Every call logged as answered or missed.
Forward with call tracking
$0.10/min
Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.
Busy message + text-back
~$0.05/call
Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.
AI receptionist
$0.25/min
The AI answers, qualifies the caller, and books the job. Great after hours if you want it.
Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.
Is Smarfle the right fit for your coworking business?
We built this for a specific type of business owner. Tap each one that sounds like you.
We built this for you if...
Tap the ones that resonate
This probably isn't for you if...
And that's okay
Member retention at the heart of the dashboard
Coworking is a retention game. Smarfle's dashboard puts churn risk, MRR, and member activity front and center so operators can intervene before cancellations land.
The full coworking toolkit, in detail
Three ways Smarfle transforms how you operate, get paid, and grow.
Tier setup + billing
Hot desk, dedicated desk, private office tiers. Each with included credits, access rules, billing terms.
Auto-billing + dunning
Monthly charge with smart retry on failures. Member portal for self-serve card updates.
Member self-serve upgrades
Members upgrade tiers in the portal. Pro-rated billing handled automatically.
A CRM for Coworking Space Operators
Coworking is a recurring-revenue business: memberships are the engine, meeting room bookings are the upsell, retention is the moat. Generic real estate CRMs cannot model the daily room-booking layer. Generic SaaS CRMs cannot model the physical space + access control. A CRM for coworking space operators has to handle three layers at once: membership lifecycle (signup, tier change, billing, churn), daily operations (room bookings, mail forwarding, guest passes), and the member experience (mobile app, community, events). Smarfle is built for independent coworking operators (1-5 locations) who want all three layers in one tool without paying enterprise software prices.
A CRM for coworking space operators that handles tiered memberships, room bookings, and churn risk in one tool is what lets a small operator focus on community instead of admin.
Membership tiers + recurring billing
Hot desk $250/month, dedicated desk $400, private office $1,200. Each tier has its access rules + included credits + billing terms. Smarfle handles monthly auto-billing with saved-card retry logic + member portal for self-serve upgrades.
Meeting room booking with member credits
Members book conference rooms from the member portal. Hours come out of their included monthly credit pool. Over-credit hours auto-bill at the standard rate. Walk-in guests pay the day-rate via the portal.
Multi-location dashboards for operators
Single location or 5 locations, same tool. Per-location member counts, MRR, room utilization, and churn risk. Move a member's home location with one click as they relocate.
Member churn risk surfacing
Members who have not shown up in 14 days are at high churn risk. Smarfle's coworking CRM surfaces them weekly so you can send a check-in email or invite to an upcoming community event before the cancellation arrives.
Coworking CRM questions
Related industries
Other trades using Smarfle to run their book of business.
Real Estate CRM
Coworking sits at the intersection of real estate + SaaS. Operators often partner with commercial real estate firms.
ExploreMarketing Agency CRM
Many coworking members are agencies + freelancers. Agencies also book coworking spaces for client meetings.
ExploreCar Wash CRM
Membership-based recurring revenue model. Same dunning + retention + churn-risk dashboard pattern applies.
ExploreWhy businesses stay
A Florida company that treats you like a partner
We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.
Ready to run your coworking business from one place?
Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.
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