CRM for Veterinary

Veterinary Software That Keeps Every Pet on Schedule

The front desk cannot catch everything. Smarfle books appointments, sends vaccine and wellness reminders, collects payments, and earns the reviews new pet owners search for. From $19/month.

7-day free trial|No credit card required|Same-day US support
Smarfle CRM - Veterinary Dashboard
Pets Seen This Week

43

Today's Appointments

11

Collected This Month

$12,800

Overdue Vaccines

8

Recent Jobs

Bella (Johnson Family)

Annual Wellness Exam

Completed

Max (Rivera Household)

Rabies Booster Vaccine

In Progress

Luna (Chen Family)

Dental Cleaning

Scheduled

Cooper (Williams Family)

Post-Surgery Follow-Up

Confirmed

Everything a veterinary business runs on

Smarfle connects everything a successful local business runs on: website, Google Business Profile, call tracking, lead follow-up, CRM, review requests, payments, and recurring orders. One platform. Start with the veterinary workflows below.

The growth side, built in

Veterinary Call Tracking

Appointment and worried-owner calls stack up at the front desk. Tracking logs the misses, and text-backs recover the bookings.

Reviews & Google Business Profile

New pet owners choose clinics on reviews written by people who love their animals. Requests after happy visits keep them coming.

Website & Lead Follow-Ups

Appointment requests feed the schedule, and vaccine and wellness reminders keep every patient current.

Plans that grow with your veterinary business

All plans include a 7-day free trial. No credit card required.

Solo

Sole operators getting started

$19/mo
  • 1 user
  • Up to 100 clients
  • 1 GB storage
  • Public booking link + calendar
  • Client management
  • Work orders with photos
  • Invoices + Stripe payments
  • Activity log, tags, custom fields
  • Mobile PWA + CSV import/export
Start Free Trial

Starter

Small teams adding tools and growth

$99/mo
  • Up to 5 users (1 owner + 4 techs)
  • Up to 200 clients
  • 1 GB storage
  • Everything in Solo
  • Voice AI receptionist (usage-based)
  • GMB rank tracking
  • Search Console integration
  • API access + webhooks
  • Branded client portal
Start Free Trial
Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • AI work order summaries
  • GBP Posts + Dashboard
  • Workflows automation
  • Website builder + AI content
Start Free Trial

Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Higher AI credit limits
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Where veterinary businesses lose time and money

The day-to-day friction every veterinary owner recognizes.

Vaccination Reminders Sent Too Late or Never

Annual vaccines, boosters, and wellness exams are your most predictable revenue stream. When reminders go out late or not at all, pet owners forget and your schedule has gaps that could have been filled weeks ago.

Owner Communication Is a Constant Bottleneck

Pet owners call to check on boarding pets, ask about post-surgery instructions, or confirm appointment times. Your front desk spends more time on the phone than managing the schedule, and important callbacks get delayed.

Multi-Pet Households Create Scheduling Chaos

Families with multiple pets need coordinated appointments, but your system tracks individuals, not households. Double-booking, missed pets, and frustrated owners are a daily occurrence when scheduling is not linked.

Built for veterinary businesses

Not a generic CRM. Every feature is tailored to how veterinary companies actually work.

Appointment Scheduling With Vaccination Tracking

Schedule visits and track vaccination due dates per pet. Smarfle flags overdue vaccines and sends automated reminders to owners so your wellness schedule stays full.

Automated SMS Reminders to Pet Owners

Owners receive text reminders before appointments and when vaccinations are due. Fewer missed visits, fewer phone calls, and better compliance across your patient base.

Same-Visit Invoicing

When a vet completes an appointment, the invoice generates automatically with exam fees, vaccines administered, and medications dispensed. Send it to the owner before they reach the parking lot.

Owner Portal for Pet Records

Pet owners log in to see visit history, upcoming appointments, and vaccination records for all their pets. They book follow-ups themselves instead of calling your front desk.

Clinic Performance Reporting

Track revenue by service type, monitor appointment volume trends, and identify your busiest days. Use data to optimize staffing and reduce wait times.

Wellness Reminder Automation

Vaccine and checkup reminders per patient keep compliance high and the schedule full.

Every veterinary call, handled your way

Your business number routes however you decide, and you can mix modes by schedule: forward to your phone during the day, switch to text-back or the AI after hours.

Plain forwarding

$0.04/min

Just rings your phone. Every call logged as answered or missed.

Forward with call tracking

$0.10/min

Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.

Busy message + text-back

~$0.05/call

Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.

AI receptionist

$0.25/min

The AI answers, qualifies the caller, and books the job. Great after hours if you want it.

Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.

A day in the life

How a vet appointment flows through Smarfle

From wellness check to next-year reminder — pet visits tracked end-to-end.

  1. 1

    Booking comes in

    Online booking, AI receptionist for after-hours, or front-desk. Calendar slot held, confirmation SMS sent. Pet record attached to the owner record.

  2. 2

    Reminder + intake form

    Workflow automation sends 24h reminder + intake-form SMS. Custom fields capture vaccination schedule, weight history, and chronic conditions.

  3. 3

    Visit performed

    Vet sees today's schedule, pet history, and prior visit notes. Photos (x-rays, dental, skin) attached.

  4. 4

    Treatment + recall logged

    Visit notes, treatment plan, and recurring recall (annual / 6-month) via recurring work orders. Maintenance reminders for the next vaccine due date.

  5. 5

    Bill + review + recall in 12 months

    Auto-invoice with Stripe payment link, review request after the visit, maintenance reminders for next year's vaccinations.

Same flow for every veterinary business, only the terminology and details change.

Is Smarfle the right fit for your veterinary business?

We built this for a specific type of business owner. Tap each one that sounds like you.

We built this for you if...

Tap the ones that resonate

This probably isn't for you if...

And that's okay

Top feature for veterinary

Vaccination Due Date Tracking Per Pet

Every pet record stores vaccination dates and calculates when the next dose is due. Overdue vaccines are flagged automatically, and owners receive reminders before the due date passes. Your front desk never has to manually check vaccine schedules again.

Vaccination TrackingPet RecordsOwner RemindersMulti-Pet Households

The full veterinary toolkit, in detail

Three ways Smarfle transforms how you operate, get paid, and grow.

1

Pet Appointment Scheduling

Schedule visits by pet, species, and service type. Color-code by provider and prevent double-booking across exam rooms.

2

Vaccination Due Date Alerts

Track vaccine schedules per pet. Smarfle flags overdue patients and sends reminders to owners automatically before the due date passes.

3

Multi-Pet Household Management

Link multiple pets to one owner. Schedule coordinated visits and view all pets in a household from a single client record.

4

Visit Notes and History

Record clinical notes, treatments, and observations per visit. Every vet who sees the pet has instant access to the full history.

Veterinary CRM questions

Yes. Each pet record stores vaccination dates, and Smarfle calculates when the next dose is due. Overdue vaccines are flagged in your dashboard, and owners receive automatic reminders.
SMS reminders are sent automatically before each appointment. Owners receive the pet's name, appointment time, and clinic details in the message.
Yes. The owner portal shows visit history, vaccination records, upcoming appointments, and invoices for all pets linked to their account.
When the vet marks the appointment complete, an invoice generates automatically with all services rendered. It can be sent by email immediately or reviewed first by your front desk.
Yes. Multiple pets are linked to a single owner record. You can schedule coordinated visits and view all pets in the household from one place.
No. Smarfle is a CRM and scheduling platform for client communication, billing, and appointment management. It works alongside your clinical software, not as a replacement.
Yes. The reporting dashboard breaks down revenue by service type, provider, and time period so you can focus on the services that drive your business.
The appointment is marked as a no-show. You can reschedule with one click, and the no-show is tracked in your reports for pattern identification.

Why businesses stay

A Florida company that treats you like a partner

We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.

Based in Orlando, Florida|Same-day support answers|Feature requests shipped fast
Meet the team behind Smarfle

Ready to run your veterinary business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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