CRM for Event Planning

Event Planning CRM That Keeps Vendors, Timelines, and Budgets in Sync

Every event is a hundred moving parts. Smarfle keeps them on one timeline with consultations, vendor notes, deposit schedules, and final invoicing that never needs a spreadsheet. From $19/month.

From $19/month|7-day free trial|No credit card required|Same-day US support
Smarfle CRM - Event Planning Dashboard
Active events

9

Vendors to confirm

4

Booked this year

$142k

Next event

Saturday

Recent Jobs

Anderson Wedding

200-person wedding

Day-of coordination

Tech Co Holiday Party

Corporate event 150pax

Vendors confirming

Garcia Engagement

Engagement party 40pax

Timeline drafted

Williams Gala

Nonprofit gala 300pax

Booked

Everything a event planning business runs on

Smarfle connects everything a successful local business runs on: website, Google Business Profile, call tracking, lead follow-up, CRM, review requests, payments, and recurring orders. One platform. Start with the event planning workflows below.

The growth side, built in

Event Inquiry Tracking

Date-availability calls decide bookings on the spot. Tracking logs each inquiry, and missed ones get texted back the same hour.

Reviews & Google Business Profile

Reviews written the week after a flawless event book next year's calendar. Requests go out while the thank-you notes are still arriving.

Website & Lead Follow-Ups

Event inquiry forms capture date, venue, and budget, and follow-ups nurture the couples and companies planning a year ahead.

Lead generation included

Get event planning leads through Smarfle

Event clients plan around a date and contact several planners at once. Directory requests carry the event type and the guest count, which tells you instantly whether it fits your calendar and your minimum.

Flat pricing per accepted lead

Event Planning leads run about $30 each. You see the job and the ZIP first, then accept or pass free. No monthly lead budget, no bidding wars.

When leads start

We expand the directory around every business that joins, and Google needs time to rank new pages, so plan for up to two months before leads ramp up. You pay per lead, never for waiting. A Google Business Profile with real reviews brings them sooner.

Requests arrive pre-qualified

Every quote request already answers what kind of event and how many guests, so your callback quotes instead of interviews.

Fair by design

Your existing customers and repeat requests are always free, and a bad lead can be disputed with a refund to your wallet.

Plans that grow with your event planning business

All plans include a 7-day free trial. No credit card required.

Solo

Sole operators getting started

$19/mo
  • 1 user
  • Up to 100 clients
  • 1 GB storage
  • Public booking link + calendar
  • Client management
  • Work orders with photos
  • Invoices + Stripe payments
  • Activity log, tags, custom fields
  • Mobile PWA + CSV import/export
Start Free Trial

Starter

Small teams adding tools and growth

$99/mo
  • Up to 5 users (1 owner + 4 techs)
  • Up to 200 clients
  • 1 GB storage
  • Everything in Solo
  • Voice AI receptionist (usage-based)
  • GMB rank tracking
  • Search Console integration
  • API access + webhooks
  • Branded client portal
Start Free Trial
Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • AI work order summaries
  • GBP Posts + Dashboard
  • Workflows automation
  • Website builder + AI content
Start Free Trial

Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Higher AI credit limits
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Where event planning businesses lose time and money

The day-to-day friction every event planning owner recognizes.

Vendor confirmations slip and you find out the week of the event

Florist was supposed to confirm 30 days out. They forgot. You find out 7 days before the wedding when the bride asks. Now you scramble for a backup. Without a CRM that proactively flags un-confirmed vendors, this happens to everyone.

Timeline lives in three different Google Docs

Photographer has v3 of the timeline. Caterer has v4. Florist has the original. None match. Day-of the photographer shows up at 4pm when first-look was moved to 3:30. Chaos.

Budget conversations happen at the worst time

Bride wants premium liquor instead of well. You forget to log it. Final invoice has an unexpected $1,800 line item. Bride feels gouged. You feel unprofessional. Both feelings are right.

Built for event planning businesses

Not a generic CRM. Every feature is tailored to how event planning companies actually work.

Vendor confirmation calendar

Each vendor has a confirmation date (typically 30 days out). Smarfle nudges vendors who have not confirmed and shows you a daily 'still waiting on...' list.

Master timeline shared with all vendors

Build the day-of timeline once. Updates push to every vendor's email and portal automatically. No version control nightmare.

Budget tracking with client visibility

Every decision logs the cost impact. Bride sees the running total in her portal. No surprises at final billing.

Every event planning call, handled your way

Your business number routes however you decide, and you can mix modes by schedule: forward to your phone during the day, switch to text-back or the AI after hours.

Plain forwarding

$0.04/min

Just rings your phone. Every call logged as answered or missed.

Forward with call tracking

$0.10/min

Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.

Busy message + text-back

~$0.05/call

Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.

AI receptionist

$0.25/min

The AI answers, qualifies the caller, and books the job. Great after hours if you want it.

Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.

Is Smarfle the right fit for your event planning business?

We built this for a specific type of business owner. Tap each one that sounds like you.

We built this for you if...

Tap the ones that resonate

This probably isn't for you if...

And that's okay

Top feature for event planning

Day-of coordination from your phone, not a clipboard

Day-of coordinator opens the event in Smarfle, sees the minute-by-minute timeline, vendor contact info, and current status. Tap a vendor to text them mid-event when their start time shifts.

Mobile-first timelineTap-to-text vendor contactsReal-time status updates

The full event planning toolkit, in detail

Three ways Smarfle transforms how you operate, get paid, and grow.

1

Vendor records

Each vendor (florist, caterer, AV) has a record with contract + deposit + day-of contact.

2

Confirmation calendar

Smarfle nudges vendors who have not confirmed and flags balance due in the next 30 days.

3

Vendor referral tracking

Track which vendors send you the most leads. Reciprocity builds the referral pipeline.

Event Planning CRM

The Best CRM for Event Planners and Wedding Planners

Event planning is a 6-month conversation across 12+ vendors, 40+ decisions, and a single immovable date. Most planners juggle Honeybook for contracts, Aisle Planner for timelines, Google Sheets for budgets, and Trello for vendor coordination. The best CRM for event planners consolidates all four jobs into one tool with one timeline per event, one vendor list, and one client portal where the bride or corporate client sees everything in one place. Smarfle is a wedding planner CRM that handles the small (engagement parties, 20-person dinners) all the way up to 250-person weddings with day-of coordination crews.

A wedding planner CRM that holds the timeline, vendors, budget, and client decisions in one place is what lets a solo planner take on 25 events a year instead of the 8 a paper planner can handle.

One timeline per event, shared with all vendors

Build the day-of timeline once. Florist sees their setup time, photographer sees first-look, caterer sees plated dinner start. Everyone works off the same minute-by-minute schedule.

Vendor confirmations + payment tracking

Track each vendor's contract status, deposit paid, balance due, and day-of contact. The event planning CRM nudges vendors who have not confirmed and flags balances due in the next 30 days.

Budget tracking against client retainer

Wedding planner CRM has to track the planner fee separately from the venue + vendor budget the client is paying for. Smarfle keeps the two clean so end-of-event reconciliation does not surprise anyone.

Client portal with timeline + RSVPs + decisions

Bride logs in, sees the timeline, RSVP count, pending decisions (table linen color, song requests), and contracted vendors. Reduces 'where are we on the seating chart' emails by 80%.

Event Planning CRM questions

For most planners, yes. Smarfle covers contracts (HoneyBook), timelines + vendor management (Aisle Planner), client portal, and budgeting in one tool. Most planners save $150-300/month consolidating.
Yes. Each vendor gets a view-only link to their portion of the timeline (their start time, scope, day-of contact). They cannot see the full event details, just their slice.
Bride logs in, sees the master timeline, current RSVP count, pending decisions awaiting her sign-off, contracted vendors, and running budget. Decisions she makes in the portal update the timeline + budget automatically.
Yes. The dashboard shows all active events with their next milestone. Planners running 5-10 simultaneous events use the calendar view to spot conflicts (e.g. two events the same weekend, can the team cover both?).
Same workflow applies. Corporate events have different decisions (AV setup, name badges, dietary, sponsorship signage) but the same vendor + timeline + budget tracking. Custom fields let you adapt the data model per event type.
Day-of coordinator opens the event on their phone. Master timeline is right there, vendor contacts are tap-to-text, status updates push to the bride and the rest of the team in real time. Most coordinators retire the clipboard within a week.

Why businesses stay

A Florida company that treats you like a partner

We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.

Based in Orlando, Florida|Same-day support answers|Feature requests shipped fast
Meet the team behind Smarfle

Ready to run your event planning business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

7 days free · No credit card · Cancel anytime