Moving company CRM software
Moving company CRM software protecting the Saturdays that make your year. Dates hold with a deposit, inventory is captured in photos, and crew and truck capacity stay visible before you take another booking.
34
4
$6,800
$41,200
Sarah Kim
2BR Local Move
Marcus Delgado
Long Distance 3BR
Priya Anand
Office Relocation
Software a moving company runs on
Smarfle holds peak dates with a deposit, because a double-booked Saturday is a day you never get back. Inventory is captured in photos so nothing is argued about later, and crew and truck capacity stay visible before you say yes to another job. One truck or a full fleet.
Moving scheduling software
Fifty Saturdays carry your whole year and each one can be promised twice by two people on two phones. Smarfle commits the date the moment the customer agrees and sizes the day to the job, so what you sold is what the crew can actually do.
Learn moreMoving dispatch software
Nobody in your office can say whether the morning job is nearly done or nowhere near it. Smarfle keeps the state of every move current from the crew themselves, so the family waiting on the second slot is told the moment anything slips.
Learn moreMoving billing software
You hold a truck for a date nobody has paid to reserve. Smarfle attaches the deposit and its due date to the booking and runs monthly storage on its own cadence, so the diary reflects money that has actually arrived.
Learn moreMoving invoicing software
Your hourly total gets disputed at the front door because the only record is a crew member's memory. Smarfle keeps the start and stop times on the job and adds packing materials as they are used, so the invoice shows the hours and the supplies side by side.
Learn moreThe growth side, built in
Moving company call tracking
Quote callers are comparing three movers in one afternoon. Call tracking ties each call to the ad that produced it, and missed-call text-backs keep you in the running.
Reviews and Google Business Profile
A review request the evening after move day, while the relief is fresh, builds the rating that out-ranks the van-line giants in local search.
Website and lead follow-ups
Inventory-based quote forms feed the CRM with home size and date, and follow-ups convert the planners who book six weeks out.
CRM plans that grow with your moving company
All plans include a 7-day free trial. No credit card required.
Solo
Sole operators getting started
- 1 user
- Up to 100 clients
- 1 GB storage
- Public booking link + calendar
- Client management
- Work orders with photos
- Invoices + Stripe payments
- Activity log, tags, custom fields
- Mobile PWA + CSV import/export
Starter
Small teams adding tools and growth
- Up to 5 users (1 owner + 4 techs)
- Up to 200 clients
- 1 GB storage
- Everything in Solo
- Voice AI receptionist (usage-based)
- GMB rank tracking
- Search Console integration
- API access + webhooks
- Branded client portal
Professional
Growing service businesses
- Up to 10 users
- Up to 500 clients
- 3 branch locations
- 5 GB storage
- Everything in Starter
- AI email & SMS drafts
- AI work order summaries
- GBP Posts + Dashboard
- Workflows automation
- Website builder + AI content
Business
Multi-location operations
- Up to 30 users
- Up to 1,000 clients
- 10 branch locations
- 20 GB storage
- Everything in Professional
- Priority support
- Higher AI credit limits
SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →
What an inefficient moving company looks like
Moving is a capacity business with a memory problem. Two crews promised the same Saturday and an argument about what was agreed come from the same place.
Double-booked crews on peak moving days
Weekends and month-end dates fill up fast, and without a clear scheduling system, two jobs end up competing for the same truck and crew at the same time.
Clients forget what was agreed on
Verbal agreements about extra stops, packing services, or stair fees turn into disputes on moving day when there is no written record attached to the booking.
Invoices get delayed or disputed after the move
Collecting payment after the job is done while the truck is still running and the crew is tired leads to incomplete invoices and slow collections.
Every moving call, handled your way
Quote calls arriving while crews are loading are handled without you and recorded to the customer record for the callback.
Plain forwarding
$0.04/min
Just rings your phone. Every call logged as answered or missed.
Forward with call tracking
$0.10/min
Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.
Busy message + text-back
~$0.05/call
Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.
AI receptionist
$0.25/min
The AI answers, qualifies the caller, and books the job. Great after hours if you want it.
Spam screening is included in every mode
Turn it on and unknown callers hear one sentence and press a key before the call connects. Dialer software does not press keys, so it never reaches you. How screening works
- Your customers skip it. Known clients and callers on mobile numbers are never screened.
- You are not billed for it. Screened, silent, and blocked calls cost nothing.
- One blocklist. Block a number once and it stops calling and texting.
Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.
How a moving job flows through Smarfle
A move is booked, held with a deposit, documented, and billed. These five steps are what make that reliable.
- 1
Move inquiry lands
The enquiry lands with origin, destination, and move size captured, whether it came through the form or over the phone.
- 2
Estimate + booking confirmed
Estimate built from line items (truck size, crew, packing, distance). Once paid deposit lands via Stripe, the move becomes a scheduled work order.
- 3
Crew gets the move plan
Tech mobile view shows origin/destination, special items (piano, art), elevator vs stairs, and parking notes.
- 4
Move executed + logged
Photos of items before loading, inventory list via job checklist, time tracking from start to finish, and any add-ons (extra stops, packing) logged as line items.
- 5
Final invoice + tip option + review
Final invoice with any add-ons, Stripe payment link with optional tip, review request after delivery confirmation.
Same flow for every moving business, only the terminology and details change.
Smarfle is not right for every moving company
Capacity and deposits are what this is built around. Occasional single-truck moves will need less.
We built this for you if...
Tap the ones that resonate
This probably isn't for you if...
And that's okay
Everything Smarfle does for a moving company
A moving company's year is decided by a full calendar, a day that runs properly, and getting paid without a dispute.
Crew and truck scheduling
Assign crews and trucks to each move on a visual calendar. Spot conflicts instantly and avoid double-booking on peak moving days.
Pre-move and post-move photos
Crew photographs items before loading and after delivery. Timestamped photo records protect you from damage claims and build client trust.
Detailed move scope records
Capture pickup and delivery addresses, extra stops, floor levels, packing add-ons, and special items so the crew arrives fully prepared.
Moving company software that costs every job
A move record should carry more than an address and a date. It should hold what the crew was told to do at each stop, what the job cost you in materials and outside labor, and who changed what along the way. When all three sit on the same record, a second terminal runs the way the first one does.
Run two terminals the way you run one, with the same checklist, the same cost lines, and the same record behind every move.
Crew list from walkthrough to final sweep
Inventory walk, padding, load order, damage notes and a last sweep of the empty rooms are what a crew forgets under pressure. Record them against the service one time and whichever foreman has the truck works from that identical list.
Cost per move, not per month
Fuel, tolls, boxes, shrink wrap and day labor are attached to the move, each entered with a rate. Packing supplies taken from the warehouse arrive priced, and the move reports what it earned over what it consumed.
Was that stop added, or not
A claim that an extra stop or a stair count was agreed over the phone gets settled by looking rather than guessing. The job and the customer both hold your written notes together with status changes captured for you, and each of those lines is signed and dated.
City terminals stay separate
A terminal in another city carries the crews based there, the schedule they load against and a number that rings locally. Set the view to that terminal and jobs from the other city drop out of every list.
Get more bookings for your moving company
Moving company lead generation
A full-service move is a four-figure booking. It fills a Saturday you might otherwise lose. Smarfle sends the move size and the date with the request, so you know immediately whether it fits your crews. Pass on anything that does not, free.
Flat pricing per accepted lead
Moving leads run about $30 each. You see the job and the ZIP first, then accept or pass free. No monthly lead budget, no bidding wars.
When leads start
We expand the directory around every business that joins, and Google needs time to rank new pages, so plan for up to two months before leads ramp up. You pay per lead, never for waiting. A Google Business Profile with real reviews brings them sooner.
Requests arrive pre-qualified
Every quote request already answers how big is the move and how far, so your callback quotes instead of interviews.
Fair by design
Your existing customers and repeat requests are always free, and a bad lead can be disputed with a refund to your wallet.
Movers ask these before they switch
Related industries
Other trades using Smarfle to run their book of business.
Switching to Smarfle from other moving software?
Peak season is the wrong time to lose customer history, so your client records and service list are pulled from an export, loaded here, and every dispatcher and crew lead is invited separately. Everyone doing that work is in the US.
Why businesses stay
Who you are buying from
We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.
Ready to run your moving business from one place?
Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.
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