CRM for Moving

Keep Every Move Organized from Booking to Final Box

Smarfle gives moving companies the tools to schedule crews, track inventory, communicate with clients, and collect payment without the chaos.

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Smarfle CRM - Moving Dashboard
Moves This Month

34

Trucks in Use Today

4

Outstanding Invoices

$6,800

Monthly Revenue

$41,200

Recent Jobs

Sarah Kim

2BR Local Move

In Progress

Marcus Delgado

Long Distance 3BR

Scheduled

Priya Anand

Office Relocation

Completed

Where moving businesses lose time and money

The day-to-day friction every moving owner recognizes.

Double-Booked Crews on Peak Moving Days

Weekends and month-end dates fill up fast, and without a clear scheduling system, two jobs end up competing for the same truck and crew at the same time.

Clients Forget What Was Agreed On

Verbal agreements about extra stops, packing services, or stair fees turn into disputes on moving day when there is no written record attached to the booking.

Invoices Get Delayed or Disputed After the Move

Collecting payment after the job is done while the truck is still running and the crew is tired leads to incomplete invoices and slow collections.

Built for moving businesses

Not a generic CRM. Every feature is tailored to how moving companies actually work.

Booking Calendar with Crew and Truck Capacity

Visualize every scheduled move by date, assign crew members and trucks, and immediately spot conflicts before they become problems on moving day.

Detailed Move Records with Scope Notes

Log pickup and delivery addresses, number of stops, floor levels, packing add-ons, and any special items so the crew knows exactly what to expect.

Pre-Move and Post-Move Photo Documentation

Crew photographs items before loading and after delivery, creating a timestamped record that protects against damage claims.

On-Site Invoice Collection via Mobile

Generate the final invoice from the work order and send it to the client's phone on delivery day. Stripe Connect lets them pay before the truck leaves.

Automated Booking Confirmations and Reminders

Send confirmation emails when a move is booked and SMS reminders 48 hours before the move date so clients are ready and nothing gets forgotten.

Purpose-built moving dispatch, scheduling, and invoicing software

Three workflows every moving business lives or dies by. Smarfle ships them in one CRM so you stop stitching tools together.

Moving dispatch software

Route the right moving tech to the right job. Live map, drag-to-reassign dispatch board, and Google Directions optimization cut drive time across your whole fleet.

Moving scheduling software

Book recurring visits, one-off jobs, and appointments on a shared calendar. Technician colors, week/month toggle, and auto-generation of recurring work orders keep the schedule tight.

Moving invoicing software

Generate invoices from completed moving jobs in one click. Billable hours and parts pre-fill as line items, Stripe payment links included, overdue reminders go out automatically.

Is Smarfle the right fit for your moving business?

We built this for a specific type of business owner. Tap each one that sounds like you.

We built this for you if...

Tap the ones that resonate

This probably isn't for you if...

And that's okay

Top feature for moving

Full Move Records with Every Detail Locked In

Every booking captures pickup address, delivery address, extra stops, floor levels, packing services, and special item notes so your crew arrives prepared and clients have nothing to dispute.

Multi-Stop RoutesCrew and Truck AssignmentDamage Photo LogOn-Site Payment

Everything your moving business needs

Three ways Smarfle transforms how you operate, get paid, and grow.

1

Crew and Truck Scheduling

Assign crews and trucks to each move on a visual calendar. Spot conflicts instantly and avoid double-booking on peak moving days.

2

Pre-Move and Post-Move Photos

Crew photographs items before loading and after delivery. Timestamped photo records protect you from damage claims and build client trust.

3

Detailed Move Scope Records

Capture pickup and delivery addresses, extra stops, floor levels, packing add-ons, and special items so the crew arrives fully prepared.

A day in the life

How a moving job flows through Smarfle

From quote request to last-box-unloaded — every detail tracked.

  1. 1

    Move inquiry lands

    Web form, AI receptionist, or referral. Each becomes a client record with origin, destination, and move size captured.

  2. 2

    Estimate + booking confirmed

    Estimate built from line items (truck size, crew, packing, distance). Once paid deposit lands via Stripe, the move becomes a scheduled work order.

  3. 3

    Crew gets the move plan

    Tech mobile view shows origin/destination, special items (piano, art), elevator vs stairs, and parking notes.

  4. 4

    Move executed + logged

    Photos of items before loading, inventory list via job checklist, time tracking from start to finish, and any add-ons (extra stops, packing) logged as line items.

  5. 5

    Final invoice + tip option + review

    Final invoice with any add-ons, Stripe payment link with optional tip, review request after delivery confirmation.

Same flow for every moving business — only the terminology and details change.

AI Receptionist

Stop losing moving bookings during peak season

Summer end-of-month is your entire year. You and your crews are loaded — phones go to voicemail and bookings worth $1,500-$5,000 go to the next mover.

How AI Receptionist works
  • Quote calls during peak summer weekends
  • End-of-month rush bookings (last 5 days)
  • Last-minute moves customers can't reschedule
  • Corporate relocation inquiries
  • AI captures the move details and books the in-home survey

Always on. Never misses an after-hours moving call.

Plans that grow with your moving business

All plans include a 7-day free trial. No credit card required.

Starter

Solo operators & small teams

$99/mo
  • Up to 3 users (1 owner + 2 techs)
  • Up to 100 clients
  • 1 GB storage
  • Unlimited work orders & invoices
  • Client portal
  • Scheduling calendar
  • Reports & analytics
  • Review requests
  • Voice AI receptionist (usage-based)
Start Free Trial
Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • GMB rank tracking
  • Voice AI receptionist (usage-based)
Start Free Trial

Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Voice AI receptionist (usage-based)
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SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Moving CRM questions

The calendar view shows all scheduled moves with crew assignments. When you create a new booking, you can see conflicts immediately and reassign trucks or crews before confirming.
Yes. You can add line items to the work order at any point before invoicing, including stair fees, extra stop charges, packing material costs, or any other service add-ons.
When the crew marks the job complete, you send the final invoice via email or SMS. Stripe Connect lets clients pay by card online immediately, so you collect before the truck drives away.
Yes. The mobile app lets crew members upload photos directly to the work order at any stage. Pre-loading photos are timestamped and stored permanently on the job record.
You can create a single work order with notes describing the multi-day scope, or create linked work orders for each day and reference them in the notes. The client and address details carry through.
The technician productivity report shows completed jobs per crew member. You can cross-reference that with any dispute or damage notes logged in the activity feed to evaluate crew performance.

Ready to run your moving business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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