CRM for Physical Therapy

Physical Therapy Software That Keeps Patients on Track

Incomplete treatment plans hurt patient outcomes and your bottom line. Smarfle tracks sessions, automates reminders, and gives patients visibility into their progress.

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Smarfle CRM - Physical Therapy Dashboard
Active Treatment Plans

52

Today's Sessions

18

Collected This Month

$14,600

Completion Rate

78%

Recent Jobs

Jennifer Adams

Knee Rehab (Session 8/16)

Completed

Michael Torres

Shoulder Assessment

In Progress

Angela Wright

Post-Op Hip Recovery (Session 3/12)

Scheduled

Chris Johnson

Back Pain Evaluation

Confirmed

Sound familiar?

Patients Abandon Treatment Plans Too Early

Physical therapy works best when patients complete the full prescribed course. But without regular follow-up and visible progress, patients stop attending after a few sessions. You lose the revenue and they lose the recovery.

Session Notes Are Scattered Across Systems

Treatment plans live in one system, session notes in another, and billing in a third. When a therapist needs to review a patient's full history before a session, they piece together information from multiple sources instead of having it in one view.

Home Exercise Compliance Is Invisible

You prescribe home exercises but have no way to track whether patients actually do them between sessions. Without that feedback loop, you cannot adjust treatment plans based on real adherence data.

Built for physical therapy businesses

Not a generic CRM. Every feature is tailored to how physical therapy companies actually work.

Session Scheduling With Treatment Plan Tracking

Create treatment plans with a specific number of sessions and schedule the full series. Smarfle tracks completed versus remaining sessions and flags patients who are falling behind.

Automated SMS Session Reminders

Patients receive text reminders before each session. Missed session follow-ups go out automatically so patients rebook instead of disappearing.

Per-Session Invoicing

Each completed session generates an invoice automatically. Patients receive their bill by email the same day with a clear breakdown of services rendered.

Patient Portal With Progress Visibility

Patients log in to see their treatment plan progress, upcoming sessions, and billing history. Seeing how far they have come motivates them to finish their plan.

Outcome Tracking and Practice Reports

Track treatment plan completion rates, revenue per therapist, and patient outcomes. Identify which protocols produce the best results and where patients tend to drop off.

Is Smarfle the right fit for your physical therapy business?

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Top feature for physical therapy

Treatment Plan Progress That Patients Can See

Every treatment plan shows a clear progress bar of completed versus remaining sessions. Patients see this in their portal and feel motivated to complete the course. Therapists see it before every session and adjust their approach based on where the patient is in their recovery.

Progress TrackingTreatment PlansSession NotesPatient Engagement

Everything your physical therapy business needs

Three ways Smarfle transforms how you operate, get paid, and grow.

1

Treatment Plan Scheduling

Create plans with a set number of sessions and schedule the full series. Track progress per patient and flag those who fall behind.

2

SMS Session Reminders

Automated text reminders before each session. Patients who miss get a follow-up message to rebook within 24 hours.

3

Session Notes and Measurements

Record range of motion, strength assessments, and exercise performance per session. Build a clear picture of patient progress over time.

4

Therapist Workload Management

See each therapist's daily caseload at a glance. Balance assignments to prevent burnout and ensure consistent session quality.

Plans that grow with your physical therapy business

All plans include a 7-day free trial. No credit card required.

Starter

Solo operators & small teams

$99/mo
  • Up to 3 users (1 owner + 2 techs)
  • Up to 100 clients
  • 1 GB storage
  • Unlimited work orders & invoices
  • Client portal
  • Scheduling calendar
  • Reports & analytics
  • Review requests
  • Voice AI receptionist (usage-based)
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Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • GMB rank tracking
  • Voice AI receptionist (usage-based)
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Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Voice AI receptionist (usage-based)
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SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Physical Therapy CRM questions

Yes. Define the total sessions, frequency, and duration. Schedule the full series upfront and Smarfle tracks progress as sessions are completed.
SMS reminders go out automatically before each scheduled session. Patients who miss a session receive a follow-up text encouraging them to rebook.
Yes. The patient portal shows a progress bar of completed versus remaining sessions, along with upcoming appointments and billing history.
You can bill per session or offer prepaid packages. Each completed session updates the billing record, and invoices are sent automatically.
Yes. Session notes capture measurements and observations that build a progress timeline. Reports show trends across patients and treatment types.
Smarfle handles direct patient billing and invoicing. For insurance claims, continue using your existing claims processing system alongside Smarfle.
Yes. Each therapist has their own schedule visible in the calendar. You can assign patients to specific therapists and balance caseloads across your team.
The plan is marked complete. You can transition them to a maintenance program with recurring sessions at a reduced frequency to maintain their progress.

Ready to run your physical therapy business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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