CRM for Dermatology

Dermatology CRM Software That Keeps the Schedule and the Phone Full

An empty laser room costs more per hour than almost any chair in medicine. Smarfle books the consults, keeps the recalls going out, bills the packages, and grows the reviews, alongside your EMR, never instead of it. From $19/month.

7-day free trial|No credit card required|Same-day US support
Smarfle CRM - Dermatology Dashboard
Consults this week

23

Recalls sent

148

Package revenue

$18,200

Calls recovered

11

Recent Jobs

Sofia M.

Laser Consult

Booked online

Daniel K.

Annual Skin Check

Recall confirmed

Priya R.

Botox Follow-Up

Series 3 of 6

Elena V.

Consult Follow-Up

Text sent

Everything a dermatology business runs on

Smarfle connects everything a successful local business runs on: website, Google Business Profile, call tracking, lead follow-up, CRM, review requests, payments, and recurring orders. One platform. Start with the dermatology workflows below.

The growth side, built in

Consult Call Tracking

Cosmetic consult calls land at lunch, exactly when the desk is busiest. Missed ones get logged and texted back before she books with whoever answered.

Reviews & Google Business Profile

Cosmetic patients pick practices by rating and photos before they ever check insurance. Post-visit requests keep your profile compounding.

Website & Lead Follow-Ups

Consult requests from your site arrive with intake questions answered, and the follow-up sequence closes the package quotes that leave undecided.

Lead generation included

Get dermatology leads through Smarfle

Cosmetic patients compare practices by rating and photos before booking a consult, and that comparison happens on local pages like Smarfle's directories. Requests arrive telling you whether it is a skin check or an injectable consult and how soon they want in, so the callback books instead of qualifies.

Flat pricing per accepted lead

Dermatology leads run about $55 each. You see the job and the ZIP first, then accept or pass free. No monthly lead budget, no bidding wars.

Requests arrive pre-qualified

Every quote request already answers what brings you in and how soon, so your callback quotes instead of interviews.

Fair by design

Your existing customers and repeat requests are always free, and a bad lead can be disputed with a refund to your wallet.

Plans that grow with your dermatology business

All plans include a 7-day free trial. No credit card required.

Solo

Sole operators getting started

$19/mo
  • 1 user
  • Up to 100 clients
  • 1 GB storage
  • Public booking link + calendar
  • Client management
  • Work orders with photos
  • Invoices + Stripe payments
  • Activity log, tags, custom fields
  • Mobile PWA + CSV import/export
Start Free Trial

Starter

Small teams adding tools and growth

$99/mo
  • Up to 5 users (1 owner + 4 techs)
  • Up to 200 clients
  • 1 GB storage
  • Everything in Solo
  • Voice AI receptionist (usage-based)
  • GMB rank tracking
  • Search Console integration
  • API access + webhooks
  • Branded client portal
Start Free Trial
Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • AI work order summaries
  • GBP Posts + Dashboard
  • Workflows automation
  • Website builder + AI content
Start Free Trial

Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Higher AI credit limits
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Where dermatology businesses lose time and money

The day-to-day friction every dermatology owner recognizes.

Consult calls die at the front desk

The desk is checking out patients, the phone rings twice and stops, and the caller books her Botox consult with the practice that answered. Nobody ever knows the call happened, so nobody calls back.

Recalls depend on someone finding time to dial

The annual skin-check list sits in the EMR. Actually calling it is a job nobody has time for, so recall revenue quietly leaks year after year while the schedule shows open slots.

Cosmetic follow-ups fall through

She came in for a consult, took the laser-package quote, and said she would think about it. Without a follow-up sequence, thinking about it means booking with whoever texts her first, and it is usually not you.

Built for dermatology businesses

Not a generic CRM. Every feature is tailored to how dermatology companies actually work.

Every missed call becomes a text conversation

Missed and after-hours calls get an instant text-back that captures what the caller needs, or the AI receptionist answers outright and books the consult. The lead lands in your list either way, with the request attached.

Recalls and follow-ups run themselves

Skin-check recalls, post-consult follow-ups, and post-treatment check-ins go out by text and email on schedule. The front desk stops being the bottleneck between your patient list and your calendar.

Cosmetic revenue on autopay

Packages, series, and memberships bill saved cards automatically. Deposits hold consult slots, no-show fees actually get charged, and the month's cosmetic revenue stops depending on who remembered to run cards.

Every dermatology call, handled your way

Your business number routes however you decide, and you can mix modes by schedule: forward to your phone during the day, switch to text-back or the AI after hours.

Plain forwarding

$0.04/min

Just rings your phone. Every call logged as answered or missed.

Forward with call tracking

$0.10/min

Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.

Busy message + text-back

~$0.05/call

Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.

AI receptionist

$0.25/min

The AI answers, qualifies the caller, and books the job. Great after hours if you want it.

Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.

Is Smarfle the right fit for your dermatology business?

We built this for a specific type of business owner. Tap each one that sounds like you.

We built this for you if...

Tap the ones that resonate

This probably isn't for you if...

And that's okay

Top feature for dermatology

Runs alongside your EMR, touches nothing clinical

Smarfle holds names, contact details, appointments, payments, and conversations. Charts, photos-as-records, and prescriptions stay in the EMR where they belong. Your front office gets modern tools without your clinical stack changing at all.

No EMR migrationFront office + growth onlyLive in a day

The full dermatology toolkit, in detail

Three ways Smarfle transforms how you operate, get paid, and grow.

1

Public booking link

Consult requests come in from your site, Instagram bio, and Google profile with intake questions answered up front, so the callback is a confirmation, not an interview.

2

Recall reminders

Annual skin checks and post-treatment follow-ups go out by text on your cadence. May's screening spike goes to whoever reminded patients in April.

3

Waitlist recovery

A cancellation becomes a text to the next patient waiting for that provider, instead of a hole in the laser room's day.

Dermatology CRM

A CRM for Dermatology Practices, Not Another EMR

Search for dermatology software and everything you find is an EMR: charting, e-prescribing, billing codes. Necessary, and none of it answers the phone at 12:40 while the front desk is checking out three patients, none of it follows up the laser-package consult who said she would think about it, and none of it asks the happy Botox patient for a Google review on her way out. That gap between the clinical system and the front door is where a dermatology CRM lives. Smarfle books consults online, recovers missed calls with an automatic text-back, runs recall reminders for annual skin checks, bills cosmetic series and memberships on schedule, and grows the review profile that new patients check before they ever look at insurance lists. It connects to nothing clinical and stores nothing clinical, which is exactly the point: your EMR keeps the chart, Smarfle keeps the schedule full.

The EMR protects the chart. A dermatology CRM protects the schedule, and an empty slot in a laser room costs more per hour than almost any other chair in medicine.

Consult requests booked while the desk is busy

A public booking link takes cosmetic consult requests around the clock, with questions that separate the Botox consult from the mole check before anyone calls back. After-hours callers get the AI receptionist or an instant text-back instead of voicemail.

Annual skin-check recalls that actually go out

Every May, screening demand spikes and the practices that reminded patients in April get the bookings. Recall reminders go out by text on the cadence you set, without a front-desk call list that never gets finished.

Cosmetic series and memberships billed on schedule

A six-session laser package or a quarterly Botox membership is recurring revenue only if someone bills it. Saved cards auto-charge per session or per month, and the no-show fee policy finally gets enforced without an awkward call.

Reviews from the patients who love you

Cosmetic patients choose by rating and photos long before insurance. Post-visit review requests go out automatically, and low ratings route to you privately instead of the public page.

Dermatology CRM questions

No, deliberately. Smarfle runs your front office and growth: booking, reminders, phones, payments, reviews, and marketing. Charting, clinical photos, and prescriptions stay in your EMR. Practices run both side by side, and going live in Smarfle changes nothing about your clinical workflow.
The booking questions separate them at intake: a mole-check request and a Botox consult arrive labeled, so each gets the right slot length and the right follow-up. Recalls fit the medical side; consult follow-up sequences and package billing fit the cosmetic side.
Yes. Set the series up once, save the card at the first visit, and each session or month bills on schedule. Deposits for consults and no-show fees work the same way, all through Stripe.
Two options, and most practices run both: the AI receptionist answers, qualifies, and books after hours; missed daytime calls trigger an instant text-back that starts a conversation in your shared inbox. Either way the consult request is captured instead of lost.
Post-visit review requests go out automatically, timed to land while the visit is fresh, and low ratings route to you privately before they become public. Cosmetic patients in particular choose by rating and before-and-after credibility, so the review profile compounds.
A day, realistically. Import your patient contact list from a CSV, set your services and hours, connect Stripe, and the booking link plus text-back are working. Nothing about the EMR needs to change, which is what makes it fast.

Why businesses stay

A Florida company that treats you like a partner

We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.

Based in Orlando, Florida|Same-day support answers|Feature requests shipped fast
Meet the team behind Smarfle

Ready to run your dermatology business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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