CRM for Consulting

Consulting Firm Software That Turns Engagements Into Profit

Proposals stall and retainers drift. Smarfle books the discovery calls, tracks engagements, auto-bills retainers, and revives the deals that went quiet. From $19/month.

7-day free trial|No credit card required|Same-day US support
Smarfle CRM - Consulting Dashboard
Active Engagements

16

Deliverables Due This Week

7

Revenue This Quarter

$148,000

Team Utilization

74%

Recent Jobs

Apex Manufacturing

Operations Strategy Engagement

Active

Redline Financial

Market Entry Analysis

Deliverable Review

Brightpath Education

Organizational Restructuring

Completed

Meridian Health Systems

Digital Transformation Advisory

Scoping

Everything a consulting business runs on

Smarfle connects everything a successful local business runs on: website, Google Business Profile, call tracking, lead follow-up, CRM, review requests, payments, and recurring orders. One platform. Start with the consulting workflows below.

The growth side, built in

Consulting Call Tracking

Discovery-call requests are your pipeline. Tracked calls preserve what the prospect actually said they need, word for word, for the proposal.

Reviews & Google Business Profile

Public reviews and a maintained profile give independent consultants the institutional credibility big firms charge for.

Website & Lead Follow-Ups

Lead magnets and discovery bookings feed the CRM, and follow-up sequences revive the proposals that stalled in procurement.

Plans that grow with your consulting business

All plans include a 7-day free trial. No credit card required.

Solo

Sole operators getting started

$19/mo
  • 1 user
  • Up to 100 clients
  • 1 GB storage
  • Public booking link + calendar
  • Client management
  • Work orders with photos
  • Invoices + Stripe payments
  • Activity log, tags, custom fields
  • Mobile PWA + CSV import/export
Start Free Trial

Starter

Small teams adding tools and growth

$99/mo
  • Up to 5 users (1 owner + 4 techs)
  • Up to 200 clients
  • 1 GB storage
  • Everything in Solo
  • Voice AI receptionist (usage-based)
  • GMB rank tracking
  • Search Console integration
  • API access + webhooks
  • Branded client portal
Start Free Trial
Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • AI work order summaries
  • GBP Posts + Dashboard
  • Workflows automation
  • Website builder + AI content
Start Free Trial

Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Higher AI credit limits
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Where consulting businesses lose time and money

The day-to-day friction every consulting owner recognizes.

Engagement Scope Expands Without Documentation

Clients request additional analysis, extra meetings, and revised deliverables. Without clear scope documentation tied to billing, your consultants deliver unpaid work and your margins shrink with every engagement.

Consultants Underreport Their Billable Time

Strategy sessions, preparation work, and client communications go unlogged because there is no easy system for tracking them. The result is invoices that capture only 60% of the actual time invested.

Deliverables Get Stuck in Review Cycles

A strategy document goes to the client for review, feedback trickles in over weeks, and the engagement stalls. Meanwhile your consultants are waiting for direction and your next billing milestone is delayed.

Built for consulting businesses

Not a generic CRM. Every feature is tailored to how consulting companies actually work.

Engagement and SOW Tracking

Create engagements with defined scope, deliverables, milestones, and assigned consultants. Track progress against the SOW so everyone knows what has been delivered and what remains.

Time-Based and Milestone Invoicing

Generate invoices from logged hours or completed milestones. Line items show the work performed so clients see the value behind every dollar and disputes decrease.

Client Portal for Deliverables and Approvals

Clients log in to view engagement progress, review deliverables, and approve milestones. Feedback lives in one place instead of scattered across email and messaging apps.

Consultant Assignment and Utilization

Assign consultants to engagements and track utilization across the firm. See who has capacity, who is overbooked, and plan staffing for upcoming engagements.

Revenue and Utilization Reporting

Track revenue per engagement, consultant, and service line. See utilization rates and effective hourly rates to identify where your firm is most and least profitable.

Time Tracking to Invoice

Hours logged against each engagement flow directly to the invoice, so scope creep gets billed instead of absorbed.

Every consulting call, handled your way

Your business number routes however you decide, and you can mix modes by schedule: forward to your phone during the day, switch to text-back or the AI after hours.

Plain forwarding

$0.04/min

Just rings your phone. Every call logged as answered or missed.

Forward with call tracking

$0.10/min

Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.

Busy message + text-back

~$0.05/call

Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.

AI receptionist

$0.25/min

The AI answers, qualifies the caller, and books the job. Great after hours if you want it.

Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.

A day in the life

How a consulting engagement flows through Smarfle

From discovery to delivered SOW — every engagement billed accurately.

  1. 1

    Lead from referral or content

    Web form, AI receptionist, or referral. Each becomes a client record with industry, function, and engagement type.

  2. 2

    Discovery booked

    Calendar slot. Custom fields capture engagement type, expected duration, and team size.

  3. 3

    SOW signed + engagement opened

    SOW via e-sign, deposit or first invoice via Stripe payment link, engagement becomes a work order with deliverable milestones.

  4. 4

    Hours + deliverables tracked

    Time tracking per consultant against billable hours, expenses logged per engagement, deliverables attached to the client record.

  5. 5

    Final invoice + review + retainer follow-on

    Final invoice via Stripe payment link, review request after engagement closes, maintenance reminders for retainer / follow-on conversation.

Same flow for every consulting business, only the terminology and details change.

Is Smarfle the right fit for your consulting business?

We built this for a specific type of business owner. Tap each one that sounds like you.

We built this for you if...

Tap the ones that resonate

This probably isn't for you if...

And that's okay

Top feature for consulting

SOW Tracking That Protects Your Margins

Every deliverable in your statement of work is tracked with status, assigned consultant, and completion date. When clients request work outside the SOW, you document it immediately and bill accordingly. No more discovering scope creep at the end of an engagement.

SOW TrackingEngagement ManagementUtilization ReportsMilestone Billing

The full consulting toolkit, in detail

Three ways Smarfle transforms how you operate, get paid, and grow.

1

Engagement Dashboard

See every active engagement with client, phase, deliverables, and assigned consultants. Filter by service line, principal, or status to manage your pipeline.

2

SOW and Deliverable Tracking

Each engagement has a defined scope with deliverables, milestones, and acceptance criteria. Track what has been delivered and what remains so nothing is missed.

3

Consultant Utilization View

See how each consultant's time is allocated across engagements. Identify who has capacity and who needs workload adjustment before burnout sets in.

4

Client Feedback Workflow

Deliverables posted to the portal go through a review and approval process. Client feedback is captured in the engagement record so your team has clear direction.

Consulting CRM questions

Yes. Each engagement has a defined SOW with deliverables, milestones, and acceptance criteria. You track completion status and see progress against the original scope at all times.
Consultants log time against specific engagements and deliverables. Time entries include date, description, and duration, and they feed directly into invoicing.
Yes. Deliverables are posted to the client portal for review and approval. Clients provide feedback in one centralized place, and your team sees it immediately.
You define milestones with payment amounts when the engagement is scoped. When the client approves a milestone through the portal, the invoice generates and sends automatically.
Yes. The utilization dashboard shows how each consultant's time is distributed across engagements, bench time, and business development. This helps with staffing decisions.
Yes. The prospect pipeline tracks leads from initial contact through proposal and closing. You see conversion rates and pipeline value to forecast future revenue.
Revenue by service line, consultant utilization, engagement profitability, pipeline value, and outstanding receivables. All reports can be filtered by date range and team member.
Yes. Time-based, milestone-based, and fixed-fee retainer billing are all supported. You can use different billing models for different engagements within the same client.

Why businesses stay

A Florida company that treats you like a partner

We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.

Based in Orlando, Florida|Same-day support answers|Feature requests shipped fast
Meet the team behind Smarfle

Ready to run your consulting business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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