CRM for Roofing

Roofing CRM Software That Runs Your Crews Without the Paperwork

Insurance jobs live and die on documentation. Smarfle tracks every roof from inspection to final draw with photo reports, claim details, crew scheduling, deposits, and progress invoicing. From $19/month.

7-day free trial|No credit card required|Same-day US support
Smarfle CRM - Roofing Dashboard
Open Estimates

14

Active Job Sites

7

Completed This Month

23

Revenue This Month

$94,200

Recent Jobs

Patricia Horne

Full Roof Replacement

In Progress

Carl Nguyen

Storm Damage Repair

Scheduled

Sandra Kowalski

Shingle Overlay

Completed

Everything a roofing business runs on

Smarfle connects everything a successful local business runs on: website, Google Business Profile, call tracking, lead follow-up, CRM, review requests, payments, and recurring orders. One platform. Start with the roofing workflows below.

The growth side, built in

Roofing Call Tracking

After a storm, homeowners call every roofer the insurance adjuster mentions. Tracking captures each call and campaign, and missed ones get texted back within a minute.

Reviews & Google Business Profile

Reviews are how you prove you are the local roofer, not the storm-chaser. Post-completion requests build the legitimacy that closes insurance jobs.

Website & Lead Follow-Ups

Free inspection requests from your site feed the CRM with address and photos, and follow-ups nurture the replacements that take months to decide.

Plans that grow with your roofing business

All plans include a 7-day free trial. No credit card required.

Solo

Sole operators getting started

$19/mo
  • 1 user
  • Up to 100 clients
  • 1 GB storage
  • Public booking link + calendar
  • Client management
  • Work orders with photos
  • Invoices + Stripe payments
  • Activity log, tags, custom fields
  • Mobile PWA + CSV import/export
Start Free Trial

Starter

Small teams adding tools and growth

$99/mo
  • Up to 5 users (1 owner + 4 techs)
  • Up to 200 clients
  • 1 GB storage
  • Everything in Solo
  • Voice AI receptionist (usage-based)
  • GMB rank tracking
  • Search Console integration
  • API access + webhooks
  • Branded client portal
Start Free Trial
Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • AI work order summaries
  • GBP Posts + Dashboard
  • Workflows automation
  • Website builder + AI content
Start Free Trial

Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Higher AI credit limits
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Where roofing businesses lose time and money

The day-to-day friction every roofing owner recognizes.

Storm Leads Fall Through the Cracks

After a hailstorm or high wind event, calls flood in faster than you can handle them. Without a system to capture and follow up on every lead, you lose jobs to competitors who respond faster.

Crew Scheduling Is a Daily Scramble

Juggling multiple crews across multiple job sites means constant phone calls to check who is where, which materials got delivered, and whether the job will pass inspection on time.

Estimates and Insurance Supplements Get Delayed

Homeowners want written estimates the same day. When your estimators are tied up on-site or using paper forms, turnaround slows down and you lose the job to whoever replies first.

Built for roofing businesses

Not a generic CRM. Every feature is tailored to how roofing companies actually work.

Storm Lead Pipeline

Capture every inbound call and web inquiry into a lead pipeline. Assign follow-up tasks, log adjuster appointments, and track each homeowner from first contact through signed contract.

Crew and Job Site Scheduling

Assign crews to job sites from a visual calendar. Add notes on materials, access instructions, and inspection windows so every crew member knows exactly what to expect on arrival.

Digital Estimates with Fast Delivery

Build itemized estimates with material and labor line items, then send them directly to the homeowner by email or SMS. Get signatures and approvals without a single paper form.

Photo Documentation

Attach pre-job, mid-job, and post-job photos directly to each work order. Before-and-after photo sets give homeowners confidence and protect you in warranty or insurance disputes.

Invoice and Payment Collection

Generate invoices the day the job is complete and collect payment by card or bank transfer. Stop chasing checks and get paid faster on every project.

Insurance Claim Field Tracking

Claim numbers, adjusters, and supplement status per job, so insurance work never stalls on missing paperwork.

Every roofing call, handled your way

Your business number routes however you decide, and you can mix modes by schedule: forward to your phone during the day, switch to text-back or the AI after hours.

Plain forwarding

$0.04/min

Just rings your phone. Every call logged as answered or missed.

Forward with call tracking

$0.10/min

Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.

Busy message + text-back

~$0.05/call

Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.

AI receptionist

$0.25/min

The AI answers, qualifies the caller, and books the job. Great after hours if you want it.

Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.

A day in the life

How a roofing job flows through Smarfle

From storm-damage call to passed final inspection — every estimate, photo, and invoice in one place.

  1. 1

    Estimate request lands

    Storm-damage call via AI receptionist, web form, or referral. Each lead becomes a client record with the property address.

  2. 2

    Inspection booked

    Office picks an inspection slot; estimator gets a work order with the address, claim number (custom field), and insurance carrier. Calendar holds the slot.

  3. 3

    Estimator captures the roof

    On-site, estimator logs photos of damage, drone shots if needed, measurements, and prepares the estimate from inventory + line items.

  4. 4

    Crew installs with photos + checklist

    Multi-day install tracked via work-order status. Daily progress photos, job checklist for tear-off + underlayment + nailing pattern, time tracking, and material draws from inventory.

  5. 5

    Final invoice + review + warranty reminder

    Final invoice from the estimate, Stripe payment link, review request after inspection passes, and maintenance reminders for the warranty checkup.

Same flow for every roofing business, only the terminology and details change.

Is Smarfle the right fit for your roofing business?

We built this for a specific type of business owner. Tap each one that sounds like you.

We built this for you if...

Tap the ones that resonate

This probably isn't for you if...

And that's okay

Top feature for roofing

Close More Insurance Jobs Faster

Roofing companies that respond to storm leads within an hour close significantly more jobs. Smarfle keeps your lead pipeline visible so no inquiry sits unanswered, and digital estimates help you get a signed contract before a competitor even calls back.

Storm Lead TrackingDigital EstimatesCrew SchedulingPayment Collection

The full roofing toolkit, in detail

Three ways Smarfle transforms how you operate, get paid, and grow.

1

Crew Scheduling Calendar

Assign crews to job sites with material notes, inspection windows, and access instructions. Everyone knows where to go before the truck rolls.

2

Storm Lead Pipeline

Capture every inbound call and web inquiry. Assign follow-up tasks and track each homeowner from first contact through signed contract.

3

Job Site Photo Documentation

Crews upload pre-job, mid-job, and completion photos directly to the work order. Build before-and-after sets that protect you in disputes.

Roofing CRM

Roofing CRM Software Built for Storm Season and Insurance Claims

Most roofing CRM software treats roofing like B2B sales, leads, pipeline, close. Real roofing is different: a storm hits, your call volume spikes 10x in 24 hours, half the jobs are insurance claims with adjusters in the loop, and your estimator is on a roof measuring with a drone while the office cuts contracts. Smarfle's roofing CRM was designed for storm season, insurance restoration workflow, and the 30/50/20 progress billing that most contractors actually use. Whether you're doing residential re-roofs or commercial TPO, the same CRM roofing system covers both without bolting on a second tool.

A roofing CRM that treats storm response, insurance claims, and phased billing as first-class concepts is what lets a roofing company go from 5 to 50 crews without drowning in spreadsheets.

Storm lead routing in 24 hours

Inbound calls during a storm hit your AI receptionist, get qualified (insurance vs self-pay, hail vs wind), and land in the estimator's queue within minutes. No leads lost to voicemail while you're on a roof.

Insurance claim status per job

Track adjuster name, claim number, scope-of-loss amount, and supplement requests on every job. The CRM remembers which insurer is fast and which fights every supplement so you bid accordingly next time.

Estimator + crew dispatch separately

Roofing CRM software has to schedule the estimator separately from the install crew. Smarfle keeps both calendars in sync and prevents the estimator from being on a roof at the same time as the crew.

30/50/20 progress billing

Most roofing contracts bill in phases: deposit, materials delivered, completion. Smarfle generates each invoice from the work order, no manual math, no missed phase billing two weeks after the crew left.

Roofing CRM questions

Yes. You can use client statuses and work order categories to separate storm-damage insurance jobs from standard repairs or new installations, giving you a clear view of each pipeline.
Build estimate templates with your standard line items for shingles, underlayment, flashing, and labor. Then customize and send each estimate by email or SMS directly from the job record.
Yes. Crew members assigned as technicians can upload photos directly from their phones to the work order, so you see progress in real time without needing a phone call.
You can create itemized invoices with custom line items that match insurance scope documents. There is no automatic adjuster integration, but the invoice format is flexible enough to match any scope.
Yes. The scheduling calendar shows all active jobs and assigned crews. You can view by technician or by date to avoid conflicts and keep every site staffed.
Once a job is complete, generate an invoice and send it to the homeowner. They can pay by credit card or ACH through the client portal. Funds are deposited directly to your bank account via Stripe Connect.

Why businesses stay

A Florida company that treats you like a partner

We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.

Based in Orlando, Florida|Same-day support answers|Feature requests shipped fast
Meet the team behind Smarfle

Ready to run your roofing business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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