Salon and barbershop CRM software
Salon and barbershop CRM software that keeps the chair full between walk-ins, with online booking, client formulas on the record, and a rebooking reminder that sets the next visit.
56
12
$7,200
68%
Emma Collins
Balayage Color Treatment
David Park
Men's Haircut and Beard Trim
Lisa Tran
Blowout and Style
Marcus Williams
Fade Haircut
Software a salon or barbershop runs on
An empty chair is the only thing in the shop that costs you money. Online bookings fill the gaps between walk-ins. Each client's formula and preferences stay on their record. Smarfle sends the rebooking reminder that sets the next visit, in one chair or twenty.
Salon & barbershop scheduling software
A trim and a full color are twenty minutes and three hours in the same column of your book, and treating them alike is how a Saturday collapses. Smarfle times each service properly and lets clients book overnight, so the chair fills at hours nobody could answer a phone.
Learn moreSalon & barbershop billing software
Your regulars could be members, but only if the charge runs without anyone chasing it. Smarfle keeps the plan on the client with a card on file, so a monthly arrangement never needs a reminder to survive.
Learn moreSalon & barbershop invoicing software
You close out a chair and then separate the service, the retail and the tip by hand. Smarfle records them as three things at checkout, takes the product off stock and sends the receipt automatically, so Friday's numbers are a report rather than an evening.
Learn moreThe growth side, built in
Salon call tracking
Booking calls interrupt every cut. Tracking logs them, and text-backs with a booking link fill the chair without stopping the clippers.
Reviews and Google Business Profile
A new neighborhood client picks the chair with the best reviews, full stop. Requests at checkout keep yours on top.
Website and lead follow-ups
Online booking takes the phone out of the equation, and rebooking prompts keep six-week clients on their cycle.
CRM plans that grow with your salon
All plans include a 14-day free trial. No credit card required.
Solo
Sole operators getting started
- 1 user
- Up to 500 clients
- 1 GB storage
- Public booking link + calendar
- Client management
- Work orders with photos
- Invoices + Stripe payments
- Voice AI receptionist (usage-based)
- AI drafts + work order summaries
- GMB rank tracking + Search Console
- GBP Posts + Dashboard
- API access + webhooks
- Mobile PWA + CSV import/export
Starter
Small teams adding tools and growth
- Up to 5 users (1 owner + 4 techs)
- Up to 2,000 clients
- 3 GB storage
- 2 branch locations
- Everything in Solo
- Website builder + AI content
- Your own domain on that website
- Branded client portal
Professional
Growing service businesses
- Up to 10 users
- Up to 5,000 clients
- 5 branch locations
- 10 GB storage
- Everything in Starter
- Manager role (up to 2)
- 50 saved email templates
Business
Multi-location operations
- Up to 30 users
- Up to 10,000 clients
- 10 branch locations
- 20 GB storage
- Everything in Professional
- Manager role (up to 5)
- Priority support
SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →
What an inefficient salon looks like
Every gap between appointments is revenue that was sitting there available and simply never got booked.
Walk-ins and appointments collide constantly
You want to accept walk-ins for extra revenue, but they conflict with scheduled appointments and create wait times that frustrate both groups. Without real-time visibility into stylist availability, your front desk guesses instead of manages.
Client preferences get lost between visits
A regular client comes in and expects you to remember their preferred cut, color formula, and product preferences. When that information lives in a stylist's memory instead of a system, a different stylist delivers a different experience and the client does not return.
Rebooking happens at the door or not at all
Clients say they will call to rebook and never do. Without automated follow-up, your best revenue source walks out the door every six weeks and you hope they remember to come back.
Every salon & barbershop call, handled your way
Calls during a service become texts instead of missed calls. Replies land in your Inbox as leads, and the AI books outright when you would rather not handle it.
Plain forwarding
$0.04/min
Just rings your phone. Every call logged as answered or missed.
Forward with call tracking
$0.10/min
Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.
Busy message + text-back
~$0.05/call
Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.
AI receptionist
$0.25/min
The AI answers, qualifies the caller, and books the job. Great after hours if you want it.
Spam screening is included in every mode
Turn it on and unknown callers hear one sentence and press a key before the call connects. Dialer software does not press keys, so it never reaches you. How screening works
- Your customers skip it. Known clients and callers on mobile numbers are never screened.
- You are not billed for it. Screened, silent, and blocked calls cost nothing.
- One blocklist. Block a number once and it stops calling and texting.
Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.
How a salon visit flows through Smarfle
A client books, is served, pays, and rebooks before leaving the chair. This is that loop.
- 1
Appointment booked
Bookings come in online around the clock or over the phone. The slot is held, a confirmation goes out, and stylist preference is saved.
- 2
Reminder + history
Workflow automation sends 24h reminder. Custom fields hold formula, allergies, and prior service history per stylist.
- 3
Service completed
Stylist sees the day's bookings and the client's prior formulas / cut history. Add-ons (deep condition, treatment) logged on the work order.
- 4
Rebook + product sale
Rebook scheduled before the client leaves the chair. Retail products logged as inventory line items. Time tracking against the appointment.
- 5
Payment, tip, and next visit set
Auto-invoice via Stripe payment link with optional tip, review request after the visit, maintenance reminders for the next standing appointment.
Same flow for every salon & barbershop business, only the terminology and details change.
The salons and barbershops Smarfle suits
It comes down to who owns the client. If the chair and the list are yours, this fits. Renting a chair inside somebody else's shop is a different situation.
We built this for you if...
Tap the ones that resonate
This probably isn't for you if...
And that's okay
Everything Smarfle does for a salon
A shop stays profitable on full chairs, fast payment, and clients who rebook before they leave.
Stylist-specific booking
Schedule by stylist and service type with accurate time estimates. Prevent double-booking and see every chair's availability on one screen.
SMS appointment reminders
Clients get text reminders with their stylist name and appointment time. Cancellations come in early enough that you can text a tag-filtered list of regulars and fill the slot.
Walk-in management
Check real-time stylist availability when walk-ins arrive. Book them into open slots seamlessly without disrupting scheduled clients.
Rebooking automation
Clients who have not visited in a set period receive automated SMS prompts with a link to book their next appointment online.
Salon and barbershop CRM beyond the chair
Counting retail stock on the shelf after close is still done by hand in most shops. So is retyping the same aftercare message for the fourth time in a week, and running a card you already have permission to keep. All three belong to the software rather than to your evening.
A shop is easier to run when the money and the stock keep their own records.
Price the long appointments in advance
Extensions and color corrections take hours of chair time, so the quote is broken into lines and a deposit holds the slot. The client signs electronically, the held amount is taken off what they owe at the end, and the record shows the two signatures.
Aftercare notes that write themselves
The aftercare instructions and deposit reminders you send every week can live as templates with merge fields for the client, the appointment and the amount. Open the record, see the real wording filled in, and send it without typing the same paragraph again.
Retail shelf and backbar in one count
Color, developer, retail bottles and tools each carry a code, what you paid, what you charge and how many are sitting there. Ring one onto a ticket and the count drops, take it off and it returns, and a single filter shows everything under its reorder point or gone.
Prepaid packages that collect themselves
A client's card sits with Stripe after the first visit, and the package bills on the dates you set with nobody asking for digits again. Each payment that clears leaves its own invoice behind, so a membership stops being another message you have to send.
Get more bookings for your salon
Salon lead generation
Clients who rebook every six weeks are worth years of chair time. Smarfle puts your shop in front of the people searching nearby and sends the service they want, so they land in an open slot instead of on a competitor's page.
Flat pricing per accepted lead
Salon & Barbershop leads run about $20 each. You see the job and the ZIP first, then accept or pass free. No monthly lead budget, no bidding wars.
When leads start
We expand the directory around every business that joins, and Google needs time to rank new pages, so plan for up to two months before leads ramp up. You pay per lead, never for waiting. A Google Business Profile with real reviews brings them sooner.
Requests arrive pre-qualified
Every quote request already answers what service and who is the appointment for, so your callback quotes instead of interviews.
Fair by design
Your existing customers and repeat requests are always free, and a bad lead can be disputed with a refund to your wallet.
Salon owners want this clear up front
Related industries
Other trades using Smarfle to run their book of business.
Switching to Smarfle from other salon software?
The book of clients you have built over years, their numbers, their visit history and your service menu with its prices all transfer in. We are a US company and we do the transfer ourselves, working from an export into an import file and inviting each stylist or barber to an account individually, so nobody behind a chair has to learn a migration on top of a new system.
Why businesses stay
Who you are buying from
We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.
Ready to run your salon & barbershop business from one place?
Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.
14 days free · No credit card · Cancel anytime