CRM for Salon & Barbershop

Salon Software That Keeps Every Chair Booked

Every empty chair is rent you paid for nothing. Smarfle fills chairs with online booking, protects them with no-show deposits, prompts rebooking at checkout, and grows your reviews. From $19/month.

7-day free trial|No credit card required|Same-day US support
Smarfle CRM - Salon & Barbershop Dashboard
Bookings This Week

56

Today's Appointments

12

Collected This Month

$7,200

Rebooking Rate

68%

Recent Jobs

Emma Collins

Balayage Color Treatment

Completed

David Park

Men's Haircut and Beard Trim

In Progress

Lisa Tran

Blowout and Style

Scheduled

Marcus Williams

Fade Haircut

Walk-In

Everything a salon & barbershop business runs on

Smarfle connects everything a successful local business runs on: website, Google Business Profile, call tracking, lead follow-up, CRM, review requests, payments, and recurring orders. One platform. Start with the salon & barbershop workflows below.

The growth side, built in

Salon Call Tracking

Booking calls interrupt every cut. Tracking logs them, and text-backs with a booking link fill the chair without stopping the clippers.

Reviews & Google Business Profile

A new neighborhood client picks the chair with the best reviews, full stop. Requests at checkout keep yours on top.

Website & Lead Follow-Ups

Online booking takes the phone out of the equation, and rebooking prompts keep six-week clients on their cycle.

Plans that grow with your salon & barbershop business

All plans include a 7-day free trial. No credit card required.

Solo

Sole operators getting started

$19/mo
  • 1 user
  • Up to 100 clients
  • 1 GB storage
  • Public booking link + calendar
  • Client management
  • Work orders with photos
  • Invoices + Stripe payments
  • Activity log, tags, custom fields
  • Mobile PWA + CSV import/export
Start Free Trial

Starter

Small teams adding tools and growth

$99/mo
  • Up to 5 users (1 owner + 4 techs)
  • Up to 200 clients
  • 1 GB storage
  • Everything in Solo
  • Voice AI receptionist (usage-based)
  • GMB rank tracking
  • Search Console integration
  • API access + webhooks
  • Branded client portal
Start Free Trial
Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • AI work order summaries
  • GBP Posts + Dashboard
  • Workflows automation
  • Website builder + AI content
Start Free Trial

Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Higher AI credit limits
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Where salon & barbershop businesses lose time and money

The day-to-day friction every salon & barbershop owner recognizes.

Walk-Ins and Appointments Collide Constantly

You want to accept walk-ins for extra revenue, but they conflict with scheduled appointments and create wait times that frustrate both groups. Without real-time visibility into stylist availability, your front desk guesses instead of manages.

Client Preferences Get Lost Between Visits

A regular client comes in and expects you to remember their preferred cut, color formula, and product preferences. When that information lives in a stylist's memory instead of a system, a different stylist delivers a different experience and the client does not return.

Rebooking Happens at the Door or Not at All

Clients say they will call to rebook and never do. Without automated follow-up, your best revenue source walks out the door every six weeks and you hope they remember to come back.

Built for salon & barbershop businesses

Not a generic CRM. Every feature is tailored to how salon & barbershop companies actually work.

Stylist-Specific Appointment Booking

Schedule appointments by stylist, service type, and duration. See every chair's availability in real time so walk-ins and appointments coexist without conflicts.

Automated SMS Appointment Reminders

Clients receive text reminders before their appointment with the stylist name and service details. No-shows drop and your chairs stay booked.

Same-Visit Invoicing and Product Sales

Generate invoices at checkout that include services rendered and any retail products purchased. Payment links go out by email for clients who settle up later.

Client Portal With Preference History

Clients log in to rebook their favorite stylist, view past services, and check upcoming appointments. Their preferences are saved so every visit feels personal.

Revenue and Booking Reports

Track revenue by stylist, service popularity, and peak booking hours. Make staffing and scheduling decisions based on real demand data.

No-Show Deposit Protection

Card-backed bookings for long appointments end the empty-chair Saturday afternoon.

Every salon & barbershop call, handled your way

Your business number routes however you decide, and you can mix modes by schedule: forward to your phone during the day, switch to text-back or the AI after hours.

Plain forwarding

$0.04/min

Just rings your phone. Every call logged as answered or missed.

Forward with call tracking

$0.10/min

Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.

Busy message + text-back

~$0.05/call

Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.

AI receptionist

$0.25/min

The AI answers, qualifies the caller, and books the job. Great after hours if you want it.

Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.

A day in the life

How a salon visit flows through Smarfle

From booking to rebook — every chair time and product sale tracked.

  1. 1

    Booking comes in

    Online booking, AI receptionist for after-hours, or front-desk. Calendar slot held, confirmation SMS, stylist preference captured.

  2. 2

    Reminder + history

    Workflow automation sends 24h reminder. Custom fields hold formula, allergies, and prior service history per stylist.

  3. 3

    Service performed

    Stylist sees the day's bookings and the client's prior formulas / cut history. Add-ons (deep condition, treatment) logged on the work order.

  4. 4

    Rebook + product sale

    Rebook scheduled before the client leaves the chair. Retail products logged as inventory line items. Time tracking against the appointment.

  5. 5

    Bill + tip + review

    Auto-invoice via Stripe payment link with optional tip, review request after the visit, maintenance reminders for the next standing appointment.

Same flow for every salon & barbershop business, only the terminology and details change.

Is Smarfle the right fit for your salon & barbershop business?

We built this for a specific type of business owner. Tap each one that sounds like you.

We built this for you if...

Tap the ones that resonate

This probably isn't for you if...

And that's okay

Top feature for salon & barbershop

Client Preference Cards That Never Get Lost

Every client profile stores their service history, color formulas, product preferences, and stylist notes. Any stylist who works with them sees the full picture instantly. No more guessing, no more asking the client to repeat themselves, and no more inconsistent experiences across visits.

Client PreferencesService HistoryColor FormulasStylist Notes

The full salon & barbershop toolkit, in detail

Three ways Smarfle transforms how you operate, get paid, and grow.

1

Stylist-Specific Booking

Schedule by stylist and service type with accurate time estimates. Prevent double-booking and see every chair's availability on one screen.

2

SMS Appointment Reminders

Clients get text reminders with their stylist name and appointment time. Cancellations come in early enough to fill the slot from your waitlist.

3

Walk-In Management

Check real-time stylist availability when walk-ins arrive. Book them into open slots seamlessly without disrupting scheduled clients.

4

Rebooking Automation

Clients who have not visited in a set period receive automated SMS prompts with a link to book their next appointment online.

Salon & Barbershop CRM questions

Yes. The client portal shows each stylist's available slots. Clients pick their preferred stylist and service, and the booking appears on your calendar instantly.
Every client profile stores their service history, color formulas, product preferences, and stylist notes. Any team member who works with them can pull up this information before the appointment starts.
Yes. Your front desk sees real-time stylist availability and can slot walk-ins into open gaps without disrupting scheduled clients.
Clients who have not visited within a configured period receive an automated SMS with a link to book. You control the timing and message content.
Yes. Product sales are recorded alongside service revenue at checkout. Reports break down product revenue by stylist and product type.
Yes. Each stylist has their own schedule and availability settings. The calendar shows all stylists side by side so your front desk manages the whole floor from one screen.
Yes. Create membership tiers with included services and a recurring monthly price. Members subscribe through the portal and payments process automatically.
The reporting dashboard shows booking volume and revenue by service type. Identify your top services and adjust pricing or promotions based on actual demand.

Why businesses stay

A Florida company that treats you like a partner

We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.

Based in Orlando, Florida|Same-day support answers|Feature requests shipped fast
Meet the team behind Smarfle

Ready to run your salon & barbershop business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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