CRM for Flooring

Flooring Business Software From Estimate to Installation

From the measure to the punch list, Smarfle keeps every install moving with material-cost estimates, crew scheduling, progress photos, and final invoicing in one place. From $19/month.

7-day free trial|No credit card required|Same-day US support
Smarfle CRM - Flooring Dashboard
Active Projects

7

Milestone Payments Due

$12,400

Estimates Sent This Week

9

Monthly Revenue

$54,600

Recent Jobs

Harrington Residence

Whole Home Hardwood Install

In Progress

Summit Office Park

Commercial LVP Install

Scheduled

Amy Castillo

Master Bath Tile

Completed

Everything a flooring business runs on

Smarfle connects everything a successful local business runs on: website, Google Business Profile, call tracking, lead follow-up, CRM, review requests, payments, and recurring orders. One platform. Start with the flooring workflows below.

The growth side, built in

Flooring Call Tracking

Measure-request calls carry project budgets. Tracking records what was discussed, and missed calls get texted back before the homeowner books another showroom visit.

Reviews & Google Business Profile

A review request after the final walkthrough, while the new floor still squeaks clean, builds the gallery of proof that sells the next install.

Website & Lead Follow-Ups

Estimate requests from your site arrive with room dimensions and photos, and follow-ups revive the projects that stalled at the sample stage.

Plans that grow with your flooring business

All plans include a 7-day free trial. No credit card required.

Solo

Sole operators getting started

$19/mo
  • 1 user
  • Up to 100 clients
  • 1 GB storage
  • Public booking link + calendar
  • Client management
  • Work orders with photos
  • Invoices + Stripe payments
  • Activity log, tags, custom fields
  • Mobile PWA + CSV import/export
Start Free Trial

Starter

Small teams adding tools and growth

$99/mo
  • Up to 5 users (1 owner + 4 techs)
  • Up to 200 clients
  • 1 GB storage
  • Everything in Solo
  • Voice AI receptionist (usage-based)
  • GMB rank tracking
  • Search Console integration
  • API access + webhooks
  • Branded client portal
Start Free Trial
Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • AI work order summaries
  • GBP Posts + Dashboard
  • Workflows automation
  • Website builder + AI content
Start Free Trial

Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Higher AI credit limits
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Where flooring businesses lose time and money

The day-to-day friction every flooring owner recognizes.

Material Selection Changes Cause Billing Confusion

Clients upgrade from LVP to hardwood or change tile mid-project, and without a documented change order process, the revised pricing never makes it onto the final invoice.

Multi-Room Projects Are Hard to Track Across Days

Large residential or commercial installs span multiple days and rooms. Without a progress system, the office does not know what was done, what remains, and when to send the final invoice.

Subcontractor Coordination Creates Scheduling Gaps

Flooring often runs after drywall, painting, or plumbing. When prior trades run late, your crew shows up to an unprepared site and the schedule cascades for every job that week.

Built for flooring businesses

Not a generic CRM. Every feature is tailored to how flooring companies actually work.

Material Specs and Change Orders on Every Job

Log flooring type, brand, SKU, square footage, and subfloor condition on the work order. When a client changes materials, create a documented change order that updates the invoice automatically.

Room-by-Room Progress Tracking

Use the activity log to note which rooms are prepped, in progress, or complete each day so the office, crew, and client are always aligned on the project status.

Installation Crew Scheduling with Buffer Days

Build dependencies into your schedule by adding notes about prior trade completion requirements. When a job shifts, you can reschedule without losing track of which crew is affected.

Photo Documentation for Subfloor and Finished Install

Photograph subfloor condition before installation to document pre-existing issues, and photograph completed rooms to confirm quality and protect against callbacks.

Milestone Billing with Deposit, Progress, and Final Payments

Structure large jobs with a deposit invoice at signing, a progress payment at midpoint, and a final invoice on completion. Clients pay each milestone through the portal.

Deposit-Protected Installs

Material-heavy jobs collect deposits at estimate acceptance, so you never front a pallet of hardwood on a handshake.

Every flooring call, handled your way

Your business number routes however you decide, and you can mix modes by schedule: forward to your phone during the day, switch to text-back or the AI after hours.

Plain forwarding

$0.04/min

Just rings your phone. Every call logged as answered or missed.

Forward with call tracking

$0.10/min

Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.

Busy message + text-back

~$0.05/call

Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.

AI receptionist

$0.25/min

The AI answers, qualifies the caller, and books the job. Great after hours if you want it.

Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.

A day in the life

How a flooring project flows through Smarfle

From measure-up to final walk-through — multi-day installs stay on track.

  1. 1

    Estimate request lands

    Web form, AI receptionist, or referral. Property and material preference captured as a client record.

  2. 2

    Measure-up booked

    Calendar holds the slot. Estimator brings work order, captures square footage, subfloor condition, and material choice via custom fields.

  3. 3

    Quote sent + approved + scheduled

    Estimate from line items including material and labor, contract sent for signature, deposit via Stripe, install becomes a multi-day work order.

  4. 4

    Install tracked daily

    Daily photos, job checklist for subfloor / underlayment / install / trim / cleanup, time tracking per installer, material draws from inventory.

  5. 5

    Final invoice + review + warranty

    Final invoice on completion via Stripe payment link, review request automatic, maintenance reminders for warranty year.

Same flow for every flooring business, only the terminology and details change.

Is Smarfle the right fit for your flooring business?

We built this for a specific type of business owner. Tap each one that sounds like you.

We built this for you if...

Tap the ones that resonate

This probably isn't for you if...

And that's okay

Top feature for flooring

Material Specs and Change Orders Tied to Every Invoice

Flooring type, brand, SKU, square footage, and subfloor notes are stored on the job record. When clients upgrade materials or add rooms, the change order updates the invoice so nothing falls off the bill.

Material SpecsChange Order TrackingRoom Progress LogMilestone Billing

The full flooring toolkit, in detail

Three ways Smarfle transforms how you operate, get paid, and grow.

1

Material Specs on Every Work Order

Log flooring type, brand, SKU, square footage, and subfloor condition. When a client changes materials, the documented change order updates the invoice automatically.

2

Room-by-Room Progress Tracking

Use the activity log to note which rooms are prepped, in progress, or complete each day. The office, crew, and client stay aligned without phone calls.

3

Subfloor and Finished Install Photos

Photograph subfloor condition before installation and completed rooms after. Documentation protects against callbacks and proves quality.

Flooring CRM questions

You add a change order note to the work order and update the invoice line items to reflect the new material cost and any additional labor. The client can approve and pay the difference through the portal.
Yes. The activity log on each work order lets crew members and the office add progress notes per day. You can note which rooms are prepped, in progress, or complete, and clients can see updates in the portal.
You create separate invoices for each payment milestone: a deposit invoice at signing, a progress invoice at midpoint, and a final invoice at completion. Each can be sent and paid independently.
Yes. Crew members upload photos to the work order at job start, including any cracks, moisture issues, or height variations in the subfloor. These are timestamped and stored permanently on the job record.
You update the work order start date and add a note explaining the delay. The crew assignment stays intact and the client sees the revised timeline in their portal without you making a separate phone call.
The reports dashboard breaks revenue down by service type. If you categorize jobs by flooring type when creating the work order or service, the chart shows you exactly which product lines drive the most income.

Why businesses stay

A Florida company that treats you like a partner

We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.

Based in Orlando, Florida|Same-day support answers|Feature requests shipped fast
Meet the team behind Smarfle

Ready to run your flooring business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

7 days free · No credit card · Cancel anytime