CRM for Carpet Cleaning

Book More Jobs and Turn Every Clean Into a Repeat Client

Carpet cleaning lives on referrals and repeat business. Smarfle helps you book faster, price accurately, and follow up so clients call you back instead of searching online again.

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Smarfle CRM - Carpet Cleaning Dashboard
Jobs This Week

22

Follow-Ups Due

8

Revenue This Month

$4,650

Repeat Client Rate

64%

Recent Jobs

Johnson Residence

3-Room Deep Clean + Stain Treatment

In Progress

Greenfield Dental Office

Quarterly Commercial Clean

Scheduled

Park Avenue Apartments

Move-Out Full Unit Clean

Completed

Williams Home

Pet Odor Treatment (2 Rooms)

Confirmed

Sound familiar?

Phone Inquiries Turn Into Pricing Confusion

Clients call asking for a price, and your answer depends on rooms, square footage, stain types, and add-ons. Without a structured quoting process, you either underprice and lose margin or overprice and lose the booking.

No Follow-Up Means No Repeat Business

A client books a one-time deep clean. You do great work, they are happy, and then you never hear from them again because nobody followed up six months later when their carpets need cleaning again.

Same-Day Bookings Create Scheduling Chaos

Carpet cleaning often books same-day or next-day. Without real-time visibility into technician availability, you double-book, leave gaps, or turn away work you could have fit in.

Built for carpet cleaning businesses

Not a generic CRM. Every feature is tailored to how carpet cleaning companies actually work.

Room-Based Service Pricing

Build services with per-room pricing, add-ons for stain treatment and deodorizing, and package deals. Quote clients accurately during the first phone call and convert more inquiries into bookings.

Real-Time Schedule Visibility

See every technician's availability on the calendar before booking. Slot same-day requests into open windows and avoid double-booking or leaving profitable gaps in the schedule.

Automated Follow-Up Reminders

Set follow-up intervals per client so the system reminds you to reach out when their carpets are due for another cleaning. Turn one-time clients into recurring revenue with zero manual tracking.

On-Completion Invoicing and Payment

When the technician marks the job complete, an invoice generates and sends to the client immediately. Include a Stripe payment link so clients can pay before the carpet is dry.

Client Portal with Service History

Clients log in to see their past cleanings, any pre-treatment notes, and invoices. They can request their next appointment directly through the portal.

Is Smarfle the right fit for your carpet cleaning business?

We built this for a specific type of business owner. Tap each one that sounds like you.

We built this for you if...

Tap the ones that resonate

This probably isn't for you if...

And that's okay

Top feature for carpet cleaning

Before-and-After Photo Documentation

Technicians photograph carpet conditions before and after every job. The timestamped photos attach to the work order, giving you proof of results for client satisfaction and protection against disputes. Clients see the photos in their portal.

Photo DocumentationBefore and AfterClient ProofDispute Protection

Everything your carpet cleaning business needs

Three ways Smarfle transforms how you operate, get paid, and grow.

1

Room-Based Job Configuration

Build jobs with per-room pricing, stain treatment add-ons, and package deals. Quote accurately during the first call and convert more phone inquiries into bookings.

2

Same-Day Booking with Live Calendar

See technician availability in real time and slot same-day requests into open windows. No more double-booking or turning away work you could have handled.

3

Before-and-After Photo Logs

Technicians photograph carpet conditions before starting and after finishing. Photos attach to the work order for quality proof and dispute prevention.

4

Pre-Treatment Notes and Assessments

Record carpet material, stain types, and special instructions on the work order. Technicians see the notes before arriving so they bring the right products.

Plans that grow with your carpet cleaning business

All plans include a 7-day free trial. No credit card required.

Starter

Solo operators & small teams

$99/mo
  • Up to 3 users (1 owner + 2 techs)
  • Up to 100 clients
  • 1 GB storage
  • Unlimited work orders & invoices
  • Client portal
  • Scheduling calendar
  • Reports & analytics
  • Review requests
  • Voice AI receptionist (usage-based)
Start Free Trial
Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • GMB rank tracking
  • Voice AI receptionist (usage-based)
Start Free Trial

Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Voice AI receptionist (usage-based)
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Carpet Cleaning CRM questions

Yes. You create services with per-room rates, then add optional extras like stain treatment, pet odor removal, or deodorizing. The total calculates automatically when you build the work order.
The calendar shows real-time technician availability. When a client calls for same-day service, you can see open time slots and book the job without risking a double-booking.
Yes. Technicians take photos from their phone and attach them to the work order. The photos are timestamped and visible to the client through their portal login.
You set a follow-up interval on each client record, such as six months. When that interval passes since their last cleaning, the system flags them for outreach so you can reach out to rebook.
Yes. Clients log in to see their service history and can submit a request for their next cleaning. The request appears in your scheduling queue for confirmation and assignment.
Residential clients get invoiced immediately when the job is marked complete. Commercial clients on recurring contracts are billed automatically on their billing cycle with all completed jobs itemized.
Yes. You can create package services with bundled room counts and pricing. The system calculates the total automatically and applies the package rate on the work order and invoice.
You can log pre-treatment products, cleaning solutions, and any special chemicals in the work order notes. This information stays on the client record for reference on future visits.

Ready to run your carpet cleaning business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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