Booked details and repeat clients

Auto detailing CRM software

Auto detailing CRM software for consistent package pricing. The mobile day routes so stops fit together. Automatic follow-ups bring the first-time customer back for the next detail.

From $19/month|14-day free trial|Same-day US support
Smarfle · Auto Detailing dashboard
Bookings This Week

16

Follow-Ups Due

5

Revenue This Month

$6,380

Repeat Clients

41%

Recent Jobs

Marcus Taylor

Full Detail + Ceramic Coating

In Progress

Sophia Reynolds

Interior Deep Clean

Scheduled

Elite Motors (Fleet)

Exterior Wash (6 Vehicles)

Completed

David Chen

Paint Correction + Sealant

Confirmed

Software an auto detailing business runs on

Two things quietly cost you money, package pricing that drifts between quotes and a mobile day routed badly. Smarfle fixes both, then brings first-time customers back with follow-ups you never have to remember. Works the same in one bay or across a mobile fleet.

The growth side, built in

Auto detailing call tracking

Booking calls come in while your hands are deep in compound. Tracking logs every one, and missed-call text-backs book the detail before the caller tries the next shop.

Reviews and Google Business Profile

Detailing sells on proof. Review requests go out with the fresh-gloss timing that gets photos attached, building the profile that wins ceramic-coating searches.

Website and lead follow-ups

Package pricing on your site feeds bookings straight to the calendar, and follow-ups convert one-time details into monthly maintenance plans.

CRM plans that grow with your auto detailing business

All plans include a 14-day free trial. No credit card required.

Solo

Sole operators getting started

$19/mo
  • 1 user
  • Up to 500 clients
  • 1 GB storage
  • Public booking link + calendar
  • Client management
  • Work orders with photos
  • Invoices + Stripe payments
  • Voice AI receptionist (usage-based)
  • AI drafts + work order summaries
  • GMB rank tracking + Search Console
  • GBP Posts + Dashboard
  • API access + webhooks
  • Mobile PWA + CSV import/export
Start Free Trial

Starter

Small teams adding tools and growth

$99/mo
  • Up to 5 users (1 owner + 4 techs)
  • Up to 2,000 clients
  • 3 GB storage
  • 2 branch locations
  • Everything in Solo
  • Website builder + AI content
  • Your own domain on that website
  • Branded client portal
Start Free Trial
Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 5,000 clients
  • 5 branch locations
  • 10 GB storage
  • Everything in Starter
  • Manager role (up to 2)
  • 50 saved email templates
Start Free Trial

Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 10,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Manager role (up to 5)
  • Priority support
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

What an inefficient auto detailing business looks like

Detailing lives or dies in the twenty minutes after somebody asks the price. Quote differently than last time, or answer too slowly, and they book elsewhere.

✕

Leads ghost after the first inquiry

A prospect texts asking about ceramic coating pricing. You reply an hour later and hear nothing back. Without structured follow-up, warm leads go cold and book with whoever responds first.

✕

Mobile jobs mean scheduling chaos

If you run a mobile detailing operation, you are managing locations, drive times, and equipment logistics for every booking. Double-booking or scheduling jobs too far apart wastes your day and frustrates clients.

✕

Package pricing gets quoted inconsistently

Interior, exterior, full detail, ceramic coating, paint correction. When pricing lives in your head instead of a system, different clients get different quotes for the same service. That inconsistency costs you trust and revenue.

Every auto detailing call, handled your way

Mobile work means the phone rings at bad moments. Set the number to text back when you cannot answer and the reply arrives in your Inbox as a lead with the conversation attached.

Plain forwarding

$0.04/min

Just rings your phone. Every call logged as answered or missed.

Forward with call tracking

$0.10/min

Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.

Busy message + text-back

~$0.05/call

Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.

AI receptionist

$0.25/min

The AI answers, qualifies the caller, and books the job. Great after hours if you want it.

Spam screening is included in every mode

Turn it on and unknown callers hear one sentence and press a key before the call connects. Dialer software does not press keys, so it never reaches you. How screening works

  • Your customers skip it. Known clients and callers on mobile numbers are never screened.
  • You are not billed for it. Screened, silent, and blocked calls cost nothing.
  • One blocklist. Block a number once and it stops calling and texting.

Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.

Clear workflow every time

How an auto detailing booking flows through Smarfle

A detail is booked, routed, completed, and paid. The follow-up that brings them back is part of the same sequence.

  1. 1

    Detail booked with the package

    The booking captures vehicle make and model, the package selected, and whether it is mobile or in the shop.

  2. 2

    Office books the time

    Calendar shows shop bay or mobile-tech availability. Custom fields capture interior condition, special requests (pet hair, ceramic coating).

  3. 3

    Mobile tech routes / shop tech assigned

    Route optimization for mobile detailing. Shop techs see the day's bookings on their dashboard.

  4. 4

    Detail logged with photos

    Before/after photos for QC and dispute defense, job checklist for each package step (wash + clay + polish + interior), time tracking, and chemicals from inventory.

  5. 5

    Invoice + tip + review

    Auto-invoice with Stripe payment link including optional tip, review request fires automatically, recurring contracts handled via Stripe Connect.

Same flow for every auto detailing business, only the terminology and details change.

Smarfle dispatch board showing auto detailing work
Every auto detailing job for the day, assigned to a technician, timed and addressed. Drag one to move it.

Where Smarfle fits a detailing business

Packages and repeat customers are what this is built around, which means pure walk-in volume needs a good deal less.

We built this for you if...

Tap the ones that resonate

✕

This probably isn't for you if...

And that's okay

Everything Smarfle does for a detailing business

Three things run in parallel. The day's bookings, the money off each one, and the customers who come back for the next detail.

1

Package-based service builder

Create detail packages with tiered pricing for basic wash, interior, full detail, ceramic coating, and custom add-ons. Quote consistently from your phone every time.

2

Mobile schedule with location awareness

See job locations on a map and group nearby appointments together. Avoid wasted drive time and fit more mobile details into each day.

3

Before-and-after photo logs

Photograph every vehicle before and after the detail. Photos attach to the work order and client record for quality documentation and dispute prevention.

4

Detail checklists per package

Each package includes a checklist of steps. Detailers work through the list on their phone, ensuring nothing gets skipped on any job.

Vehicle details you define

Auto detailing CRM built on repeat work

The customer who comes back with a second vehicle expects you to know the paint, the coating history and the products you used the first time. None of that fits in a notes box, so it gets fields of its own and a stock count standing behind it.

Detailing revenue repeats when the software knows the car, the products used on it and the person who sent the owner to you.

Paint condition and coating dates, stored

Panel condition, the coating you applied and the day it went on belong on the owner's record rather than in a paragraph nobody rereads. You build those fields once for the whole account and fill them in per vehicle owner, where they save the moment you type.

Compound, pads and coatings, tracked

Every bottle of compound, every pad and every coating kit carries a cost and a count that moves when a booking uses it. A ceramic package stops eating margin invisibly, and the reorder list names what to buy before the week's bookings run you out.

One write up, reused for every car

A thank you or a maintenance reminder gets written once, with merge fields standing in for whoever the customer is and whatever job they had done. Open the record, look at the version with real details dropped in, and send.

One clean car sells the next three

Detailing sells itself in a parking lot, where the vehicle you finished is the advertisement and its owner is the one fielding questions about it. Give that owner a code, let the discount come off on its own when somebody uses it, and see the credit land back on their account.

Get more customers for your auto detailing business

Auto detailing lead generation

Detailing leads are usually a conversation about what the customer actually wants. Smarfle sends the vehicle and the service level with the request so you are pricing a package rather than starting from scratch. Take what fits the day and pass the rest, free.

Flat pricing per accepted lead

Auto Detailing leads run about $20 each. You see the job and the ZIP first, then accept or pass free. No monthly lead budget, no bidding wars.

When leads start

We expand the directory around every business that joins, and Google needs time to rank new pages, so plan for up to two months before leads ramp up. You pay per lead, never for waiting. A Google Business Profile with real reviews brings them sooner.

Requests arrive pre-qualified

Every quote request already answers what vehicle and what service, so your callback quotes instead of interviews.

Fair by design

Your existing customers and repeat requests are always free, and a bad lead can be disputed with a refund to your wallet.

What detailers ask before their first busy Saturday

Yes. An appointment carries an address when a detailer drives out and sits at your shop when the car comes to you, and both land in the same day view. For the mobile half there is a map of the day and a stop order with drive time between each one.
No, and since every detailer asks, here it is straight. Smarfle holds no car as a thing in its own right and has nowhere to put a VIN. What you can do is add your own fields to the customer for plate, model and the day a coating went down, picking text, a number, a date or a dropdown for each. Below that, the run of past Appointments tells you what was actually done.
Yes. Price the correction as estimate lines, set a deposit figure, and text it over. Your customer taps through and signs on a phone, the deposit is taken at that moment, and the balance is all the invoice asks for once the Appointment is finished. Both marks, theirs and your authorized one, sit on the saved PDF.
It does. Card details are held with Stripe, the repeat charge fires on its own, and each charge writes an invoice record so revenue reporting is not guessing. Customers can also sign themselves up through a checkout link.
Those two were written for detailers and it shows in the small stuff, coating records and vehicle profiles especially, which we genuinely do not have. Smarfle is the wider business system around the appointments, so quoting, taking payment, the customer portal, your website and review requests are one login. Pick theirs if the vehicle record is the thing you cannot work without.
Your plan follows two numbers, seats in use and customers on record. Anything metered, the texts, the emails, the phone minutes, is billed at what you consumed. Scroll up to the plan grid to see where a two person shop lands.
One way only. Scheduling can push the appointment into Google Calendar and email a calendar file to the customer, but nothing travels back. Drag an event to a new time inside Google and Smarfle will never hear about it, so changes have to be made here to stay true.
Customer notes, the photos taken on the phone, what was sold and what it earned all sit on the records rather than in his head. Switching off his login ends access that minute, and the audit trail shows what he touched before he went.

Switching to Smarfle from another detailing CRM?

A member of our staff carries out the move, so you are never left reading a tutorial. Vehicle owners on your books and the detail packages you price come in from an export we convert for you, and every detailer is given access under their own name. Our office is in the US.

Why businesses stay

Who you are buying from

We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.

Based in Orlando, Florida|Same-day support answers|Feature requests shipped fast
Meet the team behind Smarfle

Ready to run your auto detailing business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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