Alarm Company Software for Installs and Monitoring Revenue
Installs pay once but monitoring pays monthly. Smarfle manages both with site surveys, recurring monitoring billing, service dispatch, and renewal reminders. From $19/month.
142
6
$8,520
9
Riverside Office Park
24-Zone Alarm Installation
Torres Residence
Motion Sensor Replacement
Gateway Mall
Annual Fire Alarm Inspection
Hillcrest Medical
Camera System Upgrade
Everything a security & alarm business runs on
Smarfle connects everything a successful local business runs on: website, Google Business Profile, call tracking, lead follow-up, CRM, review requests, payments, and recurring orders. One platform. Start with the security & alarm workflows below.
Security & Alarm Scheduling Software
New installs, monitoring upgrades, alarm trouble calls. Security scheduling needs all three plus the compliance trail for false-alarm reduction.
Learn moreSecurity & Alarm Dispatch Software
Security alarm dispatch handles installs (multi-day), trouble calls (today), and monitoring upgrades (scheduled). Smarfle's dispatch board separates them by service type.
Learn moreSecurity & Alarm Billing Software
Install + monitoring contract + service calls. Security billing handles all three. Recurring auto-charge for monitoring is the cashflow backbone.
Learn moreSecurity & Alarm Invoicing Software
Install done, invoice with equipment + labor in customer's inbox in 30 seconds. Monthly monitoring contracts auto-invoice each cycle.
Learn moreThe growth side, built in
Security Company Call Tracking
Consultation calls carry recurring monitoring revenue. Every call is recorded and logged, and missed ones get texted back before the prospect calls the national brands.
Reviews & Google Business Profile
Homeowners check reviews before letting an installer inside. Automatic requests after each install build the trust signal your badge alone cannot.
Website & Lead Follow-Ups
Site-survey requests from your website enter the pipeline with property details, and follow-ups convert quotes into monitoring contracts.
Plans that grow with your security & alarm business
All plans include a 7-day free trial. No credit card required.
Solo
Sole operators getting started
- 1 user
- Up to 100 clients
- 1 GB storage
- Public booking link + calendar
- Client management
- Work orders with photos
- Invoices + Stripe payments
- Activity log, tags, custom fields
- Mobile PWA + CSV import/export
Starter
Small teams adding tools and growth
- Up to 5 users (1 owner + 4 techs)
- Up to 200 clients
- 1 GB storage
- Everything in Solo
- Voice AI receptionist (usage-based)
- GMB rank tracking
- Search Console integration
- API access + webhooks
- Branded client portal
Professional
Growing service businesses
- Up to 10 users
- Up to 500 clients
- 3 branch locations
- 5 GB storage
- Everything in Starter
- AI email & SMS drafts
- AI work order summaries
- GBP Posts + Dashboard
- Workflows automation
- Website builder + AI content
Business
Multi-location operations
- Up to 30 users
- Up to 1,000 clients
- 10 branch locations
- 20 GB storage
- Everything in Professional
- Priority support
- Higher AI credit limits
SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →
Where security & alarm businesses lose time and money
The day-to-day friction every security & alarm owner recognizes.
Monitoring Contracts Expire Without Renewal
Recurring monitoring fees are your most predictable revenue stream. But when hundreds of contracts have different renewal dates tracked in spreadsheets, some lapse quietly. The client stops paying and you find out months later.
Installation Projects Lack Documentation
Alarm installations require wiring diagrams, sensor placement records, and panel programming notes. When this information lives in a technician's notebook, the next service call starts from scratch because nobody can find the original specs.
Service Calls Get Dispatched Without History
A client calls about a faulty sensor. Your dispatcher sends a tech who has never been to the property and has no record of what equipment is installed. The tech spends the first thirty minutes just figuring out the system layout.
Built for security & alarm businesses
Not a generic CRM. Every feature is tailored to how security & alarm companies actually work.
Monitoring Contract Management
Attach monitoring agreements to client records with billing cycles, renewal dates, and contract terms. Automatic alerts flag expiring contracts so your team reaches out before the client lapses.
Installation Documentation per Site
Store wiring diagrams, sensor maps, panel configurations, and equipment serial numbers on each client record. Technicians pull up the full site profile on their phone before arriving.
Dispatch with Equipment History
When a service call comes in, the dispatcher sees the client's installed equipment, past service history, and any open issues. The assigned technician arrives with full context and the right parts.
Inspection Scheduling and Compliance
Schedule annual inspections and fire alarm tests as recurring work orders. The system generates them automatically so no property misses its required compliance check.
Client Portal for Monitoring Clients
Clients log in to view their contract details, service history, upcoming inspections, and invoices. They can submit service requests directly through the portal instead of calling.
Monitoring Contract Billing
Recurring monitoring fees auto-charge monthly, cleanly separated from install invoices.
Every security & alarm call, handled your way
Your business number routes however you decide, and you can mix modes by schedule: forward to your phone during the day, switch to text-back or the AI after hours.
Plain forwarding
$0.04/min
Just rings your phone. Every call logged as answered or missed.
Forward with call tracking
$0.10/min
Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.
Busy message + text-back
~$0.05/call
Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.
AI receptionist
$0.25/min
The AI answers, qualifies the caller, and books the job. Great after hours if you want it.
Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.
How a security alarm install flows through Smarfle
From quote to monitoring activation — installs and service calls fully tracked.
- 1
Lead from break-in or referral
Web form, AI receptionist, referral, or post-incident inquiry. Each becomes a client record with the property type and scope.
- 2
Site survey booked
Calendar slot. Estimator captures door/window count, camera placement, monitoring tier, and any custom fields.
- 3
Install scheduled
Quote built from line items, contract via e-sign, install becomes a work order. Inventory pulls panels, sensors, cameras.
- 4
Install + activation logged
Photos of installed devices, job checklist for sensor placement and testing, time tracking, and customer training documented.
- 5
Monthly monitoring + service calls + reviews
Stripe Connect handles recurring monthly monitoring billing. Service calls become separate work orders with their own invoices. Review request after install.
Same flow for every security & alarm business, only the terminology and details change.
Is Smarfle the right fit for your security & alarm business?
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Equipment Records That Follow Every Client
Every installed sensor, panel, camera, and controller is logged on the client record with model number, serial number, installation date, and warranty status. When a service call comes in, your technician knows exactly what is on site before they leave the shop.
The full security & alarm toolkit, in detail
Three ways Smarfle transforms how you operate, get paid, and grow.
Installation Work Orders with Site Specs
Each installation job includes sensor placement plans, wiring notes, panel configuration, and equipment lists. Technicians see everything on their phone.
Equipment Inventory per Client
Log every installed device with model, serial number, and warranty date. When a service call comes in, the tech knows exactly what is on site.
Inspection Scheduling
Create recurring inspection templates for annual alarm tests and compliance checks. Work orders generate automatically so no property gets missed.
Dispatch with Full Service History
Dispatchers see the client's equipment, past service notes, and open issues before assigning a technician. The tech arrives prepared with the right parts.
Security & Alarm CRM questions
Related industries
Other trades using Smarfle to run their book of business.
Locksmith CRM
Overlapping access and security work for the same accounts. Cross-sell installs with rekeys.
ExploreFire Protection CRM
Life-safety systems with recurring inspections and monitoring. Same compliance-driven cadence.
ExploreElectrical CRM
Low-voltage wiring overlaps with electrical work. Shared estimate, dispatch, and permit flow.
ExploreWhy businesses stay
A Florida company that treats you like a partner
We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.
Ready to run your security & alarm business from one place?
Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.
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