Protect Your Revenue as Well as Your Clients' Properties
Missed monitoring renewals and disorganized service calls cost alarm companies thousands. Smarfle keeps installations on track, contracts renewed, and technicians dispatched efficiently.
142
6
$8,520
9
Riverside Office Park
24-Zone Alarm Installation
Torres Residence
Motion Sensor Replacement
Gateway Mall
Annual Fire Alarm Inspection
Hillcrest Medical
Camera System Upgrade
Sound familiar?
Monitoring Contracts Expire Without Renewal
Recurring monitoring fees are your most predictable revenue stream. But when hundreds of contracts have different renewal dates tracked in spreadsheets, some lapse quietly. The client stops paying and you find out months later.
Installation Projects Lack Documentation
Alarm installations require wiring diagrams, sensor placement records, and panel programming notes. When this information lives in a technician's notebook, the next service call starts from scratch because nobody can find the original specs.
Service Calls Get Dispatched Without History
A client calls about a faulty sensor. Your dispatcher sends a tech who has never been to the property and has no record of what equipment is installed. The tech spends the first thirty minutes just figuring out the system layout.
Built for security & alarm businesses
Not a generic CRM. Every feature is tailored to how security & alarm companies actually work.
Monitoring Contract Management
Attach monitoring agreements to client records with billing cycles, renewal dates, and contract terms. Automatic alerts flag expiring contracts so your team reaches out before the client lapses.
Installation Documentation per Site
Store wiring diagrams, sensor maps, panel configurations, and equipment serial numbers on each client record. Technicians pull up the full site profile on their phone before arriving.
Dispatch with Equipment History
When a service call comes in, the dispatcher sees the client's installed equipment, past service history, and any open issues. The assigned technician arrives with full context and the right parts.
Inspection Scheduling and Compliance
Schedule annual inspections and fire alarm tests as recurring work orders. The system generates them automatically so no property misses its required compliance check.
Client Portal for Monitoring Clients
Clients log in to view their contract details, service history, upcoming inspections, and invoices. They can submit service requests directly through the portal instead of calling.
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Equipment Records That Follow Every Client
Every installed sensor, panel, camera, and controller is logged on the client record with model number, serial number, installation date, and warranty status. When a service call comes in, your technician knows exactly what is on site before they leave the shop.
Everything your security & alarm business needs
Three ways Smarfle transforms how you operate, get paid, and grow.
Installation Work Orders with Site Specs
Each installation job includes sensor placement plans, wiring notes, panel configuration, and equipment lists. Technicians see everything on their phone.
Equipment Inventory per Client
Log every installed device with model, serial number, and warranty date. When a service call comes in, the tech knows exactly what is on site.
Inspection Scheduling
Create recurring inspection templates for annual alarm tests and compliance checks. Work orders generate automatically so no property gets missed.
Dispatch with Full Service History
Dispatchers see the client's equipment, past service notes, and open issues before assigning a technician. The tech arrives prepared with the right parts.
Plans that grow with your security & alarm business
All plans include a 7-day free trial. No credit card required.
Starter
Solo operators & small teams
- Up to 3 users (1 owner + 2 techs)
- Up to 100 clients
- 1 GB storage
- Unlimited work orders & invoices
- Client portal
- Scheduling calendar
- Reports & analytics
- Review requests
- Voice AI receptionist (usage-based)
Professional
Growing service businesses
- Up to 10 users
- Up to 500 clients
- 3 branch locations
- 5 GB storage
- Everything in Starter
- AI email & SMS drafts
- GMB rank tracking
- Voice AI receptionist (usage-based)
Business
Multi-location operations
- Up to 30 users
- Up to 1,000 clients
- 10 branch locations
- 20 GB storage
- Everything in Professional
- Priority support
- Voice AI receptionist (usage-based)
SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →
Security & Alarm CRM questions
Ready to run your security & alarm business from one place?
Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.
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