Updated
Locksmith CRM software
Locksmith CRM software for lockouts, rekeys and commercial accounts. Missed calls get an instant text back, robocalls are screened, and payment is taken at the curb.
19
4
$2,310
28
Darnell Washington
Residential Lockout
Clearview Office Park
Master Key System Rekey
Paula and Jeff Simons
Deadbolt Installation
Locksmith software for dispatch, scheduling and invoicing
Your lockouts go to whoever answers first, and your commercial accounts need tidy records. This locksmith business software covers both, from one van to a few.
Locksmith scheduling software
Rekeys and installs book into open times online, and the customer gets a reminder the evening before and that morning.
Locksmith dispatch software
The dispatch board shows who is free and the map shows who is near, so the lockout goes to the closest van in two taps.
Locksmith billing software
Commercial service agreements charge the card on file on their cycle, so the monthly account pays without a phone call.
Locksmith invoicing software
The invoice fills from the hardware and labor on the call, and the customer pays by card or Zelle at the curb.
Locksmith work order software
Every service call stays on the customer with notes and photos, so a return visit starts from what was done.
Calls, reviews and your locksmith website in one account
Locksmith call tracking
A lockout is won in the first minute. Each call is recorded with its ad, and a missed one gets a text back.
Reviews and Google Business Profile
After each job the customer is asked for a review, and that rating decides who gets locksmith near me calls.
Website and lead follow-ups
Rekey and lock upgrade requests from your website reach the schedule, and quiet quotes get automatic follow-ups.
Locksmith CRM plans that grow with your fleet
All plans include a 14-day free trial. No credit card required.
Starter
Small teams adding tools and growth
- Up to 5 users (1 owner + 4 techs)
- Up to 2,000 clients
Professional
Growing service businesses
- Up to 10 users
- Up to 5,000 clients
SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →
Best locksmith software compared
Four locksmith software options, compared for mobile locksmiths with lockout and commercial work.
| Platform | Starting price | Best for | What it means for your locksmith business |
|---|---|---|---|
| Smarfle14-day free trial | From $19/mo | The lockout reaches you, not voicemail, because missed calls are texted back and spam calls are filtered out first. | |
| WorkizFull comparison | $225+ /mo (teams) | Field-service platform popular with locksmiths, strong on dispatch and phone tracking. | Team pricing starts high for one or two vans. Smarfle's Solo plan covers dispatch and invoicing, with call tracking billed per minute. |
| JobberFull comparison | $35+ /mo | General scheduling and invoicing, easy to learn. | Nothing about it is emergency-shaped. Smarfle's board and map answer who is closest to the lockout right now. |
| FieldPulseFull comparison | Custom quote | Broad field-service suite with a locksmith vertical page. | Pricing is demo-gated. Smarfle publishes its prices, and the trial starts in minutes without a sales call. |
| Orcatec | Custom quote | Newer field-service tool ranking well for trades, dispatch-centric. | Thin on locksmith records. Smarfle keeps key codes, cylinder types and access notes on each commercial account. |
Published starting prices as of August 2026. Most vendors bill these rates annually and add per-user or per-route fees; always confirm on the vendor's own pricing page.
Three locksmith problems Smarfle fixes
Lockouts that reach you, not voicemail
A caller standing outside dials down a list. Smarfle texts them back the instant the line rings out, so the conversation stays open while your hands are inside a lock.
- Missed calls texted back day and night
- Robocalls screened before the phone rings
- Every call logged on the customer
Key codes for commercial accounts
Keyways, cylinder types and access notes go in custom fields on the account, visible only to your team. A master key chart sits in the account's private folder.
- Custom fields for key details
- Private folder per account
- Files shared only when you choose
Rekeys billed once a month
Each property manager visit is its own service call under the account. At month end one invoice pulls lines from all of them, and late bills flag themselves.
- One invoice for many calls
- Overdue invoices marked on their own
- Aging report by account
Four ways to answer locksmith calls
Pick how the number answers at each hour. A lockout call that you miss gets a text back or the AI, and lands on the customer either way.
Plain forwarding
$0.04/min
Rings your phone, and every call is logged as answered or missed.
Forward with call tracking
$0.10/min
Rings your phone; calls are recorded, transcribed and saved to the customer.
Busy message and text-back
~$0.05/call
Plays your message, then texts the caller. Replies land in your Inbox.
AI receptionist
$0.25/min
The AI answers, qualifies the caller and books the job, day or night.
Spam screening comes with every mode. Unknown callers press a key before the call connects, and screened calls cost nothing. How spam screening works
Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.
How a lockout flows through this locksmith CRM
A lockout moves fast, so every step lands on the same service call.
- 1
Lockout call
Answered calls and text-back replies both become a service call on the customer, with the address.
- 2
Closest van assigned
Pick the free technician nearest the address, and the customer gets the arrival time by text.
- 3
Rolling to the address
On my way sends the customer a text, and the address opens in the technician's maps app.
- 4
At the lock
Hardware comes off stock, photos go on the call, and any added service joins the list.
- 5
Paid curbside
The invoice comes off the call, the customer pays by link, and a review request follows.
Mobile locksmiths who get the most from Smarfle
Locksmith businesses with emergency calls and commercial accounts, whatever the size of the fleet.
A good fit if
Probably not a fit if
Everything Smarfle does for a locksmith business
Profit on every lockout
Each call shows hardware cost, expenses and the invoice total, with the profit worked out, so lockouts and rekeys compare honestly.
No-login page for every lock customer
Each customer gets one link with past calls, invoices, receipts and estimates, and a property manager needs no account to pay.
Payment options at the door
The technician texts your Zelle, card link or check instructions in one tap and records cash or a check on the job.
Locksmith CRM software beyond the lockout
Commercial accounts reward the locksmith who keeps tidy records. Stock, time, a second shop and clean customer files take care of that.
Blanks and cylinders on a running count
Each item carries a cost and a live count that drops when it goes onto a call, with a low-stock list for ordering.
Minutes logged on every call
Technicians log minutes per call, billable or not, at their own hourly rate, and completing the call adds an entry for the bill.
Two locations under one account
A branch on Starter or above holds its own technicians, calendar and phone number, so locations never mix.
One account per property manager
The duplicate finder groups records created from different phone numbers or emails, so a manager's three files merge into one.
Get more calls for your locksmith business
Locksmith lead generation
A lockout is decided in the first ninety seconds. The slow phone loses. Smarfle puts your number in front of the person standing outside their car right now, with the situation already described. You see the job and the ZIP before you pay.
Flat pricing per accepted lead
Locksmith leads run about $20 each. You see the job and ZIP first, then accept or pass free, with no lead budget or bidding.
When leads start
Google needs time to rank the pages we add around you, so plan for up to two months. You pay per lead, never for waiting.
Requests arrive pre-qualified
Each request comes with the customer's answers to “What do you need?” and “Where?”, so your callback quotes the job instead of interviewing.
Fair by design
Your existing customers and repeat requests are always free, and a bad lead can be disputed for a wallet refund.
Locksmith owners ask these before choosing locksmith software
More locksmith software features
Related industries
Other home service businesses with a similar workflow. See CRM for home services
Garage door CRM
Emergency repair calls where speed decides the job.
Security & alarm CRM
Commercial access work with recurring monitoring accounts.
Handyman CRM
Small home repairs booked and paid the same day.
Switching to Smarfle from other locksmith software?
Send your customer list and we import it with your services and past calls. Commercial key details come across in the account fields.
- Comes across
- Customers, services with prices, past jobs with their dates and prices, and products in stock.
- Set up fresh
- Recurring plans and saved cards, since card numbers never move between systems.
- Stays in your old system
- Past invoices, so export them as a file before you cancel.
Why businesses stay
Who you are buying from
Ihor Lavrenenko, founder of Smarfle and author of Rank, Ring, Repeat, a local SEO guide for business owners, puts his name on this product after helping hundreds of local businesses grow. Ask for a feature or a change and it is often built by the next day.
Try Smarfle free for 14 days
No credit card. Import your customers and commercial accounts and book the next rekey today.
14 days free · No credit card · Cancel anytime