CRM for Locksmith

Locksmith Software That Wins the Lockout and Gets Paid on the Spot

The lockout goes to whoever answers first. Smarfle turns missed calls into instant bookings, dispatches the nearest tech, takes the card on site, and builds the reviews that lift you in local search. From $19/month.

7-day free trial|No credit card required|Same-day US support
Smarfle CRM - Locksmith Dashboard
Jobs Today

19

Emergency Lockouts

4

Collected Today

$2,310

Active Commercial Accounts

28

Recent Jobs

Darnell Washington

Residential Lockout

In Progress

Clearview Office Park

Master Key System Rekey

Scheduled

Paula and Jeff Simons

Deadbolt Installation

Completed

Everything a locksmith business runs on

Smarfle connects everything a successful local business runs on: website, Google Business Profile, call tracking, lead follow-up, CRM, review requests, payments, and recurring orders. One platform. Start with the locksmith workflows below.

Locksmith Scheduling Software

Locksmith scheduling lives or dies on response time. A lockout call at 11pm needs a tech in 30 minutes, not a slot two days out. Smarfle handles the urgency mix: emergency lockouts, planned rekeys, and multi-day master-key projects. On one shared calendar your office and field crew both see in real time. No more phone-tag dispatch or paper logs.

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Locksmith Dispatch Software

Locksmith dispatch is response time + the right keys in the truck. A lockout at 11pm needs your closest available tech in 25 minutes, not 45. And they need to arrive with the right Schlage or Kwikset blanks already loaded. Smarfle's live dispatch board, drag-to-reassign Kanban, and per-truck inventory tagging cut emergency response from a panicked phone tree to a 30-second decision.

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Locksmith Billing Software

Locksmith billing handles on-site emergency payment + commercial master-key project deposits + recurring property-management contracts. Smarfle's Pay Now from mobile WO + saved card + commercial NET-30 with auto-reminders keep cashflow tight on every type of work.

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Locksmith Invoicing Software

Locksmith invoicing is on-site speed. Tech finishes a lockout at 11pm, customer says 'send me the bill'. And you never see the money. With Smarfle, the tech generates the invoice from their phone before driving away, sends to the customer's email + SMS with a Pay Now link, and payment hits your Stripe account before they're back in their car. No more 30-day AR cycles on cash jobs.

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The growth side, built in

Locksmith Call Tracking

Lockout callers dial down the search results until someone answers. Tracking shows exactly which listing produced the call, and missed ones get an instant text-back.

Reviews & Google Business Profile

Reviews are how customers separate real local locksmiths from lead-gen imposters. Automatic requests after each job build the proof you're the real one.

Website & Lead Follow-Ups

Rekey and install quotes from your website feed the CRM, and follow-ups convert the 'how much for 3 locks' shoppers who didn't book on the call.

Plans that grow with your locksmith business

All plans include a 7-day free trial. No credit card required.

Solo

Sole operators getting started

$19/mo
  • 1 user
  • Up to 100 clients
  • 1 GB storage
  • Public booking link + calendar
  • Client management
  • Work orders with photos
  • Invoices + Stripe payments
  • Activity log, tags, custom fields
  • Mobile PWA + CSV import/export
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Starter

Small teams adding tools and growth

$99/mo
  • Up to 5 users (1 owner + 4 techs)
  • Up to 200 clients
  • 1 GB storage
  • Everything in Solo
  • Voice AI receptionist (usage-based)
  • GMB rank tracking
  • Search Console integration
  • API access + webhooks
  • Branded client portal
Start Free Trial
Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • AI work order summaries
  • GBP Posts + Dashboard
  • Workflows automation
  • Website builder + AI content
Start Free Trial

Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Higher AI credit limits
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Where locksmith businesses lose time and money

The day-to-day friction every locksmith owner recognizes.

Emergency Lockouts Need Instant Response

When someone is locked out, they call three locksmiths and go with whoever answers and dispatches first. Without a fast dispatch system, you lose emergency jobs to competitors who respond in minutes.

Key and Lock Records Are Stored in Your Head

Commercial clients expect you to know which keys, cylinders, and access codes belong to their property. When that information lives in memory or a notebook, it is impossible to scale and easy to lose.

Invoicing in the Field Is Slow and Inconsistent

Writing invoices by hand or on paper forms takes time at the end of each job and makes pricing inconsistent across technicians. Clients hold up payment, and your records are hard to reconcile at month end.

Built for locksmith businesses

Not a generic CRM. Every feature is tailored to how locksmith companies actually work.

Emergency Dispatch Queue

Log incoming lockout calls immediately as work orders and assign the nearest available technician in seconds. The technician receives job details including the address and client contact on their phone.

Client Key and Lock Notes

Store key codes, cylinder types, access levels, and service history in the client record. Any technician who services that property can pull up the full lock profile before arriving.

Service Type Catalog with Preset Pricing

Build a service catalog with your standard prices for lockouts, rekeying, key cutting, and lock installation. Technicians select the service and the price populates automatically, keeping pricing consistent.

Mobile Invoicing and On-Site Payment

Create and send an invoice from a phone at the job site. Clients pay by card immediately and the payment is recorded automatically. No paper invoices to lose and no checks to deposit.

Commercial Account Management

Track all locations, contacts, and service history for commercial clients in a single account. Log master key records, access control notes, and scheduled maintenance visits in one place.

Truck Stock Tracking

Cylinders, blanks, and hardware tracked per van and billed from the job, so restocking is data instead of guesswork.

Every locksmith call, handled your way

Your business number routes however you decide, and you can mix modes by schedule: forward to your phone during the day, switch to text-back or the AI after hours.

Plain forwarding

$0.04/min

Just rings your phone. Every call logged as answered or missed.

Forward with call tracking

$0.10/min

Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.

Busy message + text-back

~$0.05/call

Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.

AI receptionist

$0.25/min

The AI answers, qualifies the caller, and books the job. Great after hours if you want it.

Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.

A day in the life

How a locksmith call flows through Smarfle

From a panicked lockout call to a paid invoice — minutes-to-arrival, fully tracked.

  1. 1

    Lockout call comes in 24/7

    AI receptionist takes after-hours and overflow calls — captures location, vehicle / door type, and urgency.

  2. 2

    Nearest tech dispatched

    Calendar shows tech availability and ETA. Work order captures the lock type, customer ID verification process, and any custom-field requirements.

  3. 3

    Tech navigates to the customer

    Route optimization or direct ETA — tech sees address, vehicle/door details, and ID requirements before pulling up.

  4. 4

    Service logged on the spot

    Photos of locks before/after, time tracking, parts used (drawn from inventory), and a job checklist enforcing ID-verification and key-handover steps.

  5. 5

    Invoice + payment via Stripe link

    Auto-invoice the moment the work order closes; Stripe payment link sent via SMS so the customer pays before the tech leaves the curb. Review request fires automatically.

Same flow for every locksmith business, only the terminology and details change.

Is Smarfle the right fit for your locksmith business?

We built this for a specific type of business owner. Tap each one that sounds like you.

We built this for you if...

Tap the ones that resonate

This probably isn't for you if...

And that's okay

Top feature for locksmith

Win Every Emergency Lockout with Fast Dispatch

Lockout clients make a decision in the first five minutes. Smarfle lets you log the job and dispatch a technician in under sixty seconds, so your team arrives before the competition even calls back.

Emergency DispatchLock Record StorageMobile InvoicingCommercial Accounts

The full locksmith toolkit, in detail

Three ways Smarfle transforms how you operate, get paid, and grow.

1

Emergency Dispatch

Log a lockout call and assign the nearest technician in under sixty seconds. Job details, address, and client contact go straight to their phone.

2

Lock and Key Records

Store key codes, cylinder types, and access levels in the client record. Any technician servicing that property has the full lock profile before arriving.

3

Service Catalog with Preset Pricing

Build standard prices for lockouts, rekeying, and installations. Technicians select the service and pricing populates automatically.

Locksmith CRM questions

You can create a work order and assign it to a technician in under a minute. The technician sees the job on their phone immediately, including the client address and any notes you added.
Yes. Use the notes fields on the client record and individual work orders to store lock specifications, key counts, access levels, and any other property-specific information your team needs.
Build a service catalog with standard prices for each service type. When a technician creates an invoice, they select from the catalog and the price is applied automatically.
Yes. A single client record can have multiple service addresses. Each location's work orders are stored under the same client, so you can view the full service history across all properties in one place.
Either works. You can collect payment on-site via card or bank transfer, or send the invoice by email with a payment link for the client to pay at their convenience. Both methods record payment automatically.
You can use activity log notes on each client record to note the referral source. For more structured tracking, the lead status and client notes fields can be used to tag the acquisition channel.

Why businesses stay

A Florida company that treats you like a partner

We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.

Based in Orlando, Florida|Same-day support answers|Feature requests shipped fast
Meet the team behind Smarfle

Ready to run your locksmith business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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