CRM for Locksmith

Respond Faster, Stay Organized, and Get Paid on the Spot

Handle emergency lockouts, scheduled rekeying, and commercial access jobs with a dispatch system that keeps every technician on track.

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Smarfle CRM - Locksmith Dashboard
Jobs Today

19

Emergency Lockouts

4

Collected Today

$2,310

Active Commercial Accounts

28

Recent Jobs

Darnell Washington

Residential Lockout

In Progress

Clearview Office Park

Master Key System Rekey

Scheduled

Paula and Jeff Simons

Deadbolt Installation

Completed

Where locksmith businesses lose time and money

The day-to-day friction every locksmith owner recognizes.

Emergency Lockouts Need Instant Response

When someone is locked out, they call three locksmiths and go with whoever answers and dispatches first. Without a fast dispatch system, you lose emergency jobs to competitors who respond in minutes.

Key and Lock Records Are Stored in Your Head

Commercial clients expect you to know which keys, cylinders, and access codes belong to their property. When that information lives in memory or a notebook, it is impossible to scale and easy to lose.

Invoicing in the Field Is Slow and Inconsistent

Writing invoices by hand or on paper forms takes time at the end of each job and makes pricing inconsistent across technicians. Clients hold up payment, and your records are hard to reconcile at month end.

Built for locksmith businesses

Not a generic CRM. Every feature is tailored to how locksmith companies actually work.

Emergency Dispatch Queue

Log incoming lockout calls immediately as work orders and assign the nearest available technician in seconds. The technician receives job details including the address and client contact on their phone.

Client Key and Lock Notes

Store key codes, cylinder types, access levels, and service history in the client record. Any technician who services that property can pull up the full lock profile before arriving.

Service Type Catalog with Preset Pricing

Build a service catalog with your standard prices for lockouts, rekeying, key cutting, and lock installation. Technicians select the service and the price populates automatically, keeping pricing consistent.

Mobile Invoicing and On-Site Payment

Create and send an invoice from a phone at the job site. Clients pay by card immediately and the payment is recorded automatically. No paper invoices to lose and no checks to deposit.

Commercial Account Management

Track all locations, contacts, and service history for commercial clients in a single account. Log master key records, access control notes, and scheduled maintenance visits in one place.

Purpose-built locksmith dispatch, scheduling, and invoicing software

Three workflows every locksmith business lives or dies by. Smarfle ships them in one CRM so you stop stitching tools together.

Locksmith dispatch software

Route the right locksmith tech to the right job. Live map, drag-to-reassign dispatch board, and Google Directions optimization cut drive time across your whole fleet.

Locksmith scheduling software

Book recurring visits, one-off jobs, and appointments on a shared calendar. Technician colors, week/month toggle, and auto-generation of recurring work orders keep the schedule tight.

Locksmith invoicing software

Generate invoices from completed locksmith jobs in one click. Billable hours and parts pre-fill as line items, Stripe payment links included, overdue reminders go out automatically.

Is Smarfle the right fit for your locksmith business?

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Top feature for locksmith

Win Every Emergency Lockout with Fast Dispatch

Lockout clients make a decision in the first five minutes. Smarfle lets you log the job and dispatch a technician in under sixty seconds, so your team arrives before the competition even calls back.

Emergency DispatchLock Record StorageMobile InvoicingCommercial Accounts

Everything your locksmith business needs

Three ways Smarfle transforms how you operate, get paid, and grow.

1

Emergency Dispatch

Log a lockout call and assign the nearest technician in under sixty seconds. Job details, address, and client contact go straight to their phone.

2

Lock and Key Records

Store key codes, cylinder types, and access levels in the client record. Any technician servicing that property has the full lock profile before arriving.

3

Service Catalog with Preset Pricing

Build standard prices for lockouts, rekeying, and installations. Technicians select the service and pricing populates automatically.

A day in the life

How a locksmith call flows through Smarfle

From a panicked lockout call to a paid invoice — minutes-to-arrival, fully tracked.

  1. 1

    Lockout call comes in 24/7

    AI receptionist takes after-hours and overflow calls — captures location, vehicle / door type, and urgency.

  2. 2

    Nearest tech dispatched

    Calendar shows tech availability and ETA. Work order captures the lock type, customer ID verification process, and any custom-field requirements.

  3. 3

    Tech navigates to the customer

    Route optimization or direct ETA — tech sees address, vehicle/door details, and ID requirements before pulling up.

  4. 4

    Service logged on the spot

    Photos of locks before/after, time tracking, parts used (drawn from inventory), and a job checklist enforcing ID-verification and key-handover steps.

  5. 5

    Invoice + payment via Stripe link

    Auto-invoice the moment the work order closes; Stripe payment link sent via SMS so the customer pays before the tech leaves the curb. Review request fires automatically.

Same flow for every locksmith business — only the terminology and details change.

AI Receptionist

Stop losing lockout calls — every minute counts

Lockouts are the definition of urgent. Customer is locked out of a car at midnight, an apartment after work, an office before a meeting. The first locksmith to answer wins.

How AI Receptionist works
  • Car lockouts at 1 AM, on highways, in parking lots
  • Apartment / house lockouts when the customer is on the curb
  • Commercial lockouts where downtime is costing the business
  • Re-key requests after move-ins, divorces, lost keys
  • AI dispatches the closest tech and SMS-updates the customer with ETA

Always on. Never misses an after-hours locksmith call.

Plans that grow with your locksmith business

All plans include a 7-day free trial. No credit card required.

Starter

Solo operators & small teams

$99/mo
  • Up to 3 users (1 owner + 2 techs)
  • Up to 100 clients
  • 1 GB storage
  • Unlimited work orders & invoices
  • Client portal
  • Scheduling calendar
  • Reports & analytics
  • Review requests
  • Voice AI receptionist (usage-based)
Start Free Trial
Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • GMB rank tracking
  • Voice AI receptionist (usage-based)
Start Free Trial

Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Voice AI receptionist (usage-based)
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Locksmith CRM questions

You can create a work order and assign it to a technician in under a minute. The technician sees the job on their phone immediately, including the client address and any notes you added.
Yes. Use the notes fields on the client record and individual work orders to store lock specifications, key counts, access levels, and any other property-specific information your team needs.
Build a service catalog with standard prices for each service type. When a technician creates an invoice, they select from the catalog and the price is applied automatically.
Yes. A single client record can have multiple service addresses. Each location's work orders are stored under the same client, so you can view the full service history across all properties in one place.
Either works. You can collect payment on-site via card or bank transfer, or send the invoice by email with a payment link for the client to pay at their convenience. Both methods record payment automatically.
You can use activity log notes on each client record to note the referral source. For more structured tracking, the lead status and client notes fields can be used to tag the acquisition channel.

Ready to run your locksmith business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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