Locksmith CRM software
Locksmith CRM software for a job decided in the first ninety seconds. Missed calls get an instant text back, robocalls are screened before the phone rings, and payment is taken at the curb.
19
4
$2,310
28
Darnell Washington
Residential Lockout
Clearview Office Park
Master Key System Rekey
Paula and Jeff Simons
Deadbolt Installation
Software a locksmith business runs on
The lockout goes to whoever answers. The job is won or lost before you ever quote. Smarfle texts back the calls you miss and screens the robocalls before your phone rings. Payment is taken at the curb with the key record saved to the customer, on one van or ten.
Locksmith scheduling software
Your day is emergencies you cannot predict and planned work you can. Smarfle puts the rekeys and hardware jobs in first so the space you leave for a lockout is deliberate, and shows you what is genuinely free when the call comes in.
Learn moreLocksmith dispatch software
A lockout goes to whoever gets there first and the other four lose it. Smarfle puts every active job on a map so you can answer the caller with a real arrival time, and the technician has the address and the lock type before they finish turning the van around.
Learn moreLocksmith billing software
Your commercial accounts are agreed at net 30 and paid at sixty because nothing enforces the difference. Smarfle holds the terms on the customer and shows what is outstanding by age, so the account behaves like the agreement you actually signed.
Learn moreLocksmith invoicing software
You are standing beside the customer with the lock working, which is the only moment collecting is free. Smarfle lets you build the invoice on your phone from the job and take payment through the link before you pack up, so an emergency call never becomes a receivable.
Learn moreLocksmith work order software
You rekeyed a commercial building last year and the property manager wants to know which cylinders were changed. Smarfle keeps the job, the hardware fitted and the photographs on that address, so the answer takes a minute rather than a phone call to whoever was on shift.
Learn moreThe growth side, built in
Locksmith call tracking
Lockout callers dial down the search results until someone answers. Tracking shows exactly which listing produced the call, and missed ones get an instant text-back.
Reviews and Google Business Profile
Reviews are how customers separate real local locksmiths from lead-gen imposters. Automatic requests after each job build the proof you're the real one.
Website and lead follow-ups
Rekey and install quotes from your website feed the CRM, and follow-ups convert the 'how much for 3 locks' shoppers who didn't book on the call.
CRM plans that grow with your locksmith business
All plans include a 7-day free trial. No credit card required.
Solo
Sole operators getting started
- 1 user
- Up to 100 clients
- 1 GB storage
- Public booking link + calendar
- Client management
- Work orders with photos
- Invoices + Stripe payments
- Activity log, tags, custom fields
- Mobile PWA + CSV import/export
Starter
Small teams adding tools and growth
- Up to 5 users (1 owner + 4 techs)
- Up to 200 clients
- 1 GB storage
- Everything in Solo
- Voice AI receptionist (usage-based)
- GMB rank tracking
- Search Console integration
- API access + webhooks
- Branded client portal
Professional
Growing service businesses
- Up to 10 users
- Up to 500 clients
- 3 branch locations
- 5 GB storage
- Everything in Starter
- AI email & SMS drafts
- AI work order summaries
- GBP Posts + Dashboard
- Workflows automation
- Website builder + AI content
Business
Multi-location operations
- Up to 30 users
- Up to 1,000 clients
- 10 branch locations
- 20 GB storage
- Everything in Professional
- Priority support
- Higher AI credit limits
SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →
Best locksmith software compared
Locksmith software is a small field, and half the recommendations you will read are general tools wearing a locksmith landing page. Here is what each actually does for lockout work.
| Platform | Starting price | Built for | What that means for a locksmith business |
|---|---|---|---|
| Smarfle7-day free trial | From $19/mo | Speed to the door is the whole product here. Missed calls get an instant text back and robocalls are screened before your phone rings, so the lockout reaches you and not your voicemail. The nearest tech is dispatched, the trip fee is quoted up front, and the invoice is paid at the curb. | |
| WorkizFull comparison | $225+ /mo (teams) | Field-service platform popular with locksmiths, strong on dispatch and phone tracking. | Team pricing starts steep for a one-or-two-van operation. Smarfle's Solo plan covers dispatch, invoicing, and the client history, with call tracking and missed-call text back on top. |
| JobberFull comparison | $35+ /mo | General scheduling and invoicing, easy to learn. | Nothing about it is emergency-shaped. Smarfle's dispatch view is built around the who-is-closest-right-now question that decides which locksmith wins the lockout. |
| FieldPulseFull comparison | Custom quote | Broad field-service suite with a locksmith vertical page. | Pricing is demo-gated. Smarfle publishes its pricing, and the trial takes minutes, worth knowing before you book a sales call for a two-person shop. |
| Orcatec | Custom quote | Newer field-service tool ranking well for trades, dispatch-centric. | Thin locksmith-specific record keeping. Smarfle stores key codes, cylinder types, and access notes per commercial client, the memory a growing locksmith business cannot keep in one person's head. |
Published starting prices as of August 2026. Most vendors bill these rates annually and add per-user or per-route fees; always confirm on the vendor's own pricing page.
What an inefficient locksmith business looks like
Locksmith work is decided in the time it takes to answer, and everything else about the job matters less than being the one who picked up.
Emergency lockouts need instant response
When someone is locked out, they call three locksmiths and go with whoever answers and dispatches first. Without a fast dispatch system, you lose emergency jobs to competitors who respond in minutes.
Key and lock records are stored in your head
Commercial clients expect you to know which keys, cylinders, and access codes belong to their property. When that information lives in memory or a notebook, it is impossible to scale and easy to lose.
Invoicing in the field is slow and inconsistent
Writing invoices by hand or on paper forms takes time at the end of each job and makes pricing inconsistent across technicians. Clients hold up payment, and your records are hard to reconcile at month end.
Improve your locksmith operations
Dispatch built for the lockout clock
A lockout is a race. The caller is standing outside dialing down a list, and the first locksmith who answers and names an arrival window gets the job. Smarfle texts that caller back the instant the line rings out, so the conversation is still open while your hands are inside a mortise lock, and their answer arrives as a lead with the number attached.
- The dispatch board answers who is closest right now
- Missed calls text back around the clock
- Customer gets an on-my-way text with the tech's ETA
Key codes and hardware records that scale
Commercial accounts expect you to know their keyways, cylinder types, and master system without asking twice. Custom fields keep key codes and access notes on each client record, and the inventory module tracks blanks, cylinders, and lock stock with per-job deduction so the van count stays honest.
- Key codes and cylinder details stored per commercial client
- Blanks and hardware tracked with low-stock alerts
- Every past job at the property two taps away in the field
Paid on the curb, reviewed by dinner
The job ends at the door, so the paperwork should too. The work order becomes an invoice on your phone, the customer pays by card or link on the spot, and a review request goes out after completion, which is how a locksmith builds the Google profile that wins the next lockout.
- One-tap invoice from the completed work order
- Card and payment-link collection at the door
- Automatic review requests after every completed job
Every locksmith call, handled your way
Screening removes automated dialers from the line entirely, and text-back covers anything you cannot take. Every call is logged either way.
Plain forwarding
$0.04/min
Just rings your phone. Every call logged as answered or missed.
Forward with call tracking
$0.10/min
Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.
Busy message + text-back
~$0.05/call
Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.
AI receptionist
$0.25/min
The AI answers, qualifies the caller, and books the job. Great after hours if you want it.
Spam screening is included in every mode
Turn it on and unknown callers hear one sentence and press a key before the call connects. Dialer software does not press keys, so it never reaches you. How screening works
- Your customers skip it. Known clients and callers on mobile numbers are never screened.
- You are not billed for it. Screened, silent, and blocked calls cost nothing.
- One blocklist. Block a number once and it stops calling and texting.
Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.
How a locksmith call flows through Smarfle
A lockout is a fast job with a real record behind it. Five steps from the call to the card being taken at the kerb.
- 1
Lockout call comes in 24/7
After-hours and overflow calls are captured by whichever mode you set, with location, vehicle or door type, and urgency all recorded.
- 2
Nearest tech dispatched
Calendar shows tech availability and ETA. Work order captures the lock type, customer ID verification process, and any custom-field requirements.
- 3
Tech navigates to the customer
Route optimization or direct ETA, tech sees address, vehicle/door details, and ID requirements before pulling up.
- 4
Service logged on the spot
Photos of locks before/after, time tracking, parts used (drawn from inventory), and a job checklist enforcing ID-verification and key-handover steps.
- 5
Invoice + payment via Stripe link
Auto-invoice the moment the work order closes; Stripe payment link sent via SMS so the customer pays before the tech leaves the curb. Review request fires automatically.
Same flow for every locksmith business, only the terminology and details change.
The locksmiths Smarfle suits
Speed to the door and consistent pricing are the dividing line, so shop-only key cutting needs a good deal less.
We built this for you if...
Tap the ones that resonate
This probably isn't for you if...
And that's okay
Everything Smarfle does for a locksmith
Speed wins the job. Then it has to be billed, and then somebody has to find you next time. Everything here covers one of those.
Emergency dispatch
Log a lockout call and assign the nearest technician in under sixty seconds. Job details, address, and client contact go straight to their phone.
Lock and key records
Store key codes, cylinder types, and access levels in the client record. Any technician servicing that property has the full lock profile before arriving.
Service catalog with preset pricing
Build standard prices for lockouts, rekeying, and installations. Technicians select the service and pricing populates automatically.
Locksmith software proves what the tech did
Photographing the hardware, working out how long you were on site and taking a card number are all still somebody's job once the work is finished. Each one has somewhere to land as soon as the job closes instead.
Proof of what happened on a job is worth as much to a locksmith as the money collected for it.
Hardware documented from the van
Damaged strike plates, the door before you touch it and the finished install all go up from the phone camera while you are on site. Every frame enlarges on the job, which is what ends a later argument about what was already broken.
Rekey steps saved to the job type
Pinning the cylinder, cutting keys, testing function and cleaning up hardware belong in a set order, and you record that order against the service a single time. Anyone dispatched on it opens the same list to work through, your newest hire included.
An entry written the moment you close
Lockouts and rekeys run short enough that logging them feels like more work than doing them, so finishing the call creates the entry without you touching it. The minutes sit there with a chargeable marker and the rate from your profile, ready for billing.
Commercial accounts settle on their own
Property managers and facility accounts leave a card with Stripe once, and recurring service bills at the interval you agreed to. Every approved payment generates its invoice automatically, which keeps net terms from turning into a collections habit.
Get more calls for your locksmith business
Locksmith lead generation
A lockout is decided in the first ninety seconds. The slow phone loses. Smarfle puts your number in front of the person standing outside their car right now, with the situation already described. You see the job and the ZIP before you pay.
Flat pricing per accepted lead
Locksmith leads run about $20 each. You see the job and the ZIP first, then accept or pass free. No monthly lead budget, no bidding wars.
When leads start
We expand the directory around every business that joins, and Google needs time to rank new pages, so plan for up to two months before leads ramp up. You pay per lead, never for waiting. A Google Business Profile with real reviews brings them sooner.
Requests arrive pre-qualified
Every quote request already answers what do you need and where, so your callback quotes instead of interviews.
Fair by design
Your existing customers and repeat requests are always free, and a bad lead can be disputed with a refund to your wallet.
Locksmith owners, here is the honest version
Related industries
Other trades using Smarfle to run their book of business.
Garage door CRM
Both are access and security hardware with same-day emergency dispatch and on-site jobs.
ExploreSecurity & alarm CRM
Overlapping security work for the same homes and businesses. Cross-sell rekeys with alarm installs.
ExploreHandyman CRM
Small on-site jobs dispatched fast. Same lightweight estimate, dispatch, and invoice flow.
ExploreSwitching to Smarfle from other locksmith software?
Accounts you serve and the hardware you price are drawn out of an export of the software you run today, and your locksmiths get logins opened one by one. Both halves are our work rather than a support article left with you, and the people doing it are in the US.
Why businesses stay
Who you are buying from
We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.
Ready to run your locksmith business from one place?
Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.
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