Appliance Repair Software That Fixes More and Gets Paid Same Day
Your customer's fridge died this morning and they want it fixed today. Smarfle books the same-day repair, dispatches the tech with the right parts on the truck, invoices at the kitchen counter, and follows up to win the next breakdown. From $19/month.
22
8
61
$31,400
Beverly Tran
Refrigerator Compressor Repair
Greg and Mia Hollister
Washer Drum Replacement
North Shore Bistro
Commercial Dishwasher Service
Everything a appliance repair business runs on
Smarfle connects everything a successful local business runs on: website, Google Business Profile, call tracking, lead follow-up, CRM, review requests, payments, and recurring orders. One platform. Start with the appliance repair workflows below.
Appliance Repair Scheduling Software
Appliance repair scheduling has to handle wildly different job lengths: a 30-min diagnostic, a 2-hour fridge compressor swap, a 4-hour walk-in cooler install. Smarfle's per-service durations + apartment-complex recurring contracts + customer-facing booking link keep the calendar tight without overpromising windows you can't deliver. Generic schedulers can't model the variance.
Learn moreAppliance Repair Dispatch Software
Appliance repair dispatch is the parts puzzle: which tech has the right diagnostic tool, the right part inventory, and the right route to do 6 calls a day instead of 4. Smarfle's per-truck inventory tagging + live map + drag-to-reassign Kanban prevents the 'arrived without the part' wasted trip that costs you a job per tech per day.
Learn moreAppliance Repair Billing Software
Appliance repair billing handles diagnostic-then-repair flows + warranty plan billing + parts markup. Smarfle ties saved cards to repair sessions so the $80 diagnostic converts to a $400 repair charge with one click. Warranty plans auto-renew; parts markup auto-calculates from inventory.
Learn moreAppliance Repair Invoicing Software
Appliance repair invoicing carries the whole margin story of the trade: the diagnostic fee that should credit toward the repair, the part with its markup, and the labor, all decided and collected at the kitchen counter or not at all. Come back to bill later and the customer has cooled exactly as fast as the fridge got cold. Smarfle prices the visit correctly on the spot: the diagnostic converts to a repair invoice with one tap, the board pulls from truck stock with sell price attached, and the card gets charged while the tech is still packing tools. The trip that took forty minutes bills the full amount it earned.
Learn moreThe growth side, built in
Appliance Repair Call Tracking
Broken-fridge calls are same-day money. Call tracking records every one, flags the missed ones, and texts the caller back before they dial a competitor.
Reviews & Google Business Profile
A review request lands while the dryer is running again, building the local rating that decides who gets tomorrow's breakdown calls.
Website & Lead Follow-Ups
Brand-and-model booking forms on your site feed the schedule, and quote follow-ups recover the customers who wanted to 'think about it.'
Plans that grow with your appliance repair business
All plans include a 7-day free trial. No credit card required.
Solo
Sole operators getting started
- 1 user
- Up to 100 clients
- 1 GB storage
- Public booking link + calendar
- Client management
- Work orders with photos
- Invoices + Stripe payments
- Activity log, tags, custom fields
- Mobile PWA + CSV import/export
Starter
Small teams adding tools and growth
- Up to 5 users (1 owner + 4 techs)
- Up to 200 clients
- 1 GB storage
- Everything in Solo
- Voice AI receptionist (usage-based)
- GMB rank tracking
- Search Console integration
- API access + webhooks
- Branded client portal
Professional
Growing service businesses
- Up to 10 users
- Up to 500 clients
- 3 branch locations
- 5 GB storage
- Everything in Starter
- AI email & SMS drafts
- AI work order summaries
- GBP Posts + Dashboard
- Workflows automation
- Website builder + AI content
Business
Multi-location operations
- Up to 30 users
- Up to 1,000 clients
- 10 branch locations
- 20 GB storage
- Everything in Professional
- Priority support
- Higher AI credit limits
SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →
Where appliance repair businesses lose time and money
The day-to-day friction every appliance repair owner recognizes.
Parts Orders and Service Calls Are Not Connected
When parts are ordered separately from the work order, technicians show up without the right part or the part arrives and nobody knows which job it is for. This creates repeat visits and frustrated clients.
Technician Dispatch Is Slow and Error-Prone
Assigning service calls over the phone without a clear dispatch system means technicians get double-booked, drive past each other's jobs, or show up at the wrong address.
Customers Do Not Know When Their Technician Is Arriving
Clients calling multiple times to check arrival time pulls your dispatcher off the phones and erodes customer confidence. Without a simple way to communicate a time window, complaints go up.
Built for appliance repair businesses
Not a generic CRM. Every feature is tailored to how appliance repair companies actually work.
Service Call Work Orders with Appliance Details
Log the appliance make, model, serial number, and reported problem in each work order. Technicians have all the information they need before they arrive, reducing the back-and-forth.
Parts Notes Attached to Each Job
Log required parts directly in the work order notes along with order status. When the part arrives, update the note and schedule the follow-up visit without losing track of which client is waiting.
Technician Dispatch via Scheduling Calendar
Assign service calls to technicians from a visual calendar. Add time windows and addresses so technicians can navigate between jobs efficiently with one tap.
SMS Appointment Confirmations
Send an SMS to each client confirming the technician's name and arrival window. Clients stay informed and stop calling, freeing up your front-of-house staff for more important work.
Same-Day Invoicing and Payment
Technicians mark the job complete and trigger an invoice from their phone before they leave the driveway. Clients can pay immediately by card or bank transfer with a payment link.
Per-Job Profit Visibility
Parts cost, labor, and the invoice on one screen per repair, so you know which brands and job types actually make money.
Every appliance repair call, handled your way
Your business number routes however you decide, and you can mix modes by schedule: forward to your phone during the day, switch to text-back or the AI after hours.
Plain forwarding
$0.04/min
Just rings your phone. Every call logged as answered or missed.
Forward with call tracking
$0.10/min
Rings your phone. Recorded, transcribed, summarized, and logged to the customer record.
Busy message + text-back
~$0.05/call
Plays your message, hangs up, and texts the caller. Replies land in your Inbox as leads.
AI receptionist
$0.25/min
The AI answers, qualifies the caller, and books the job. Great after hours if you want it.
Curious how the AI option sounds? Call (866) 355-9645 and try booking a consultation with it.
How an appliance repair job flows through Smarfle
From the first 'fridge is dead' call to a paid invoice — same-day service, fully tracked.
- 1
Service call lands urgently
AI receptionist takes the urgent calls (fridge out, washer leaking) and captures the brand, model, and symptoms.
- 2
Office dispatches same-day if possible
Calendar shows tech availability and parts inventory. Work order captures appliance details and warranty status via custom fields.
- 3
Tech rolls with parts on the truck
Route optimization clusters nearby calls. Tech sees model, prior service, and inventory parts available before leaving the shop.
- 4
Diagnosis + repair logged
Tech logs diagnostic codes, parts used (drawn from inventory), time tracking, and photos of the part replaced. Job checklist enforces test cycle and cleanup.
- 5
Invoice on completion + warranty reminder
Auto-invoice from line items, Stripe payment link, review request, and maintenance reminders for the labor warranty period.
Same flow for every appliance repair business, only the terminology and details change.
Is Smarfle the right fit for your appliance repair business?
We built this for a specific type of business owner. Tap each one that sounds like you.
We built this for you if...
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First-Call Resolution Starts with the Right Information
Appliance repair companies lose money on return visits caused by missing parts or incomplete diagnostics. Smarfle keeps every job detail, appliance spec, and parts note in one record so your technicians arrive prepared and can close the repair in a single visit.
The full appliance repair toolkit, in detail
Three ways Smarfle transforms how you operate, get paid, and grow.
Technician Dispatch Calendar
Assign service calls from a visual calendar with time windows and addresses. Technicians see their schedule and navigate between jobs with one tap.
Appliance Detail Notes
Log make, model, serial number, and fault codes in each work order. Technicians arrive with everything they need to close the repair in one visit.
Parts Tracking Per Job
Log required parts in the work order with order status. When the part arrives, schedule the follow-up visit without losing track of which client is waiting.
Appliance Repair CRM questions
Related industries
Other trades using Smarfle to run their book of business.
Why businesses stay
A Florida company that treats you like a partner
We answer requests the same day. If your business needs a new feature, or an existing one changed, it gets built fast, often by the next day. Ihor Lavrenenko puts his name on this product: he has helped hundreds of local businesses grow, and Smarfle is how that experience shows up in your operation every morning.
Ready to run your appliance repair business from one place?
Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.
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