Service business CRM pricing

Plans unlock team seats and limits. Every plan gets the same pay-as-you-go features, including the AI receptionist, Google rank tracking, AI drafting, Search Console reports, the branded client portal and the API, billed per use rather than locked behind an upgrade. Solo at $19/month is a single seat with 500 clients. Starter at $99 adds 5 team seats, 2,000 clients, 2 locations and the website builder with your own domain. Professional at $199 adds 10 seats, 5,000 clients, 5 branches and the manager role. Business at $349 raises every limit again.

No, and that is deliberate. Usage is pay-as-you-go from a prepaid wallet at the same rates on every plan, so a quiet month costs you less instead of paying for an allowance you did not touch. SMS is $0.03 per message, email $0.01, AI credits $0.05, the AI receptionist $0.25 per minute, call tracking $0.10 per minute, plain call forwarding $0.04 per minute, and a phone number is $5 per month.

Yes. Every plan starts with a 14-day free trial and no credit card is required to begin. The trial converts to a paid plan only when you choose one.

Annual is billed once a year at 10 months for 12, so you get 2 months free, a saving of 16.7%. On Professional that is $1,990 a year instead of $2,388. You can switch between monthly and annual at any time from your Subscription page, and the difference is prorated.

Yes. Within 30 days of the first paid charge on a new subscription you can ask for a full refund of that charge and we will refund it in full. It applies once per customer, to the first paid charge, on either billing period. This is written into the subscription agreement, not just this page.

Solo is one user and up to 500 clients, with booking, jobs, invoicing and payments. Starter is up to 5 users and 2000 clients, and it adds the AI receptionist that answers your phone and books jobs, Google Business rank tracking, Search Console reports, and API access with webhooks.

Yes. Upgrade, downgrade, switch billing period or cancel from your Subscription page whenever you like. There is no minimum term and no cancellation penalty. Plan changes are prorated automatically. A cancellation takes effect at the end of the period you have already paid for, monthly or annual, and you keep access until then.

You choose a plan to carry on. Your data is never deleted when a trial lapses, so if you come back a month later everything is where you left it.

You fund a prepaid wallet through Stripe and usage deducts from the balance as it happens. Turn on auto-refill so messages and calls never stop mid-job. Because it is prepaid there is no surprise invoice at the end of the month, and every deduction is itemised in the wallet history.

Yes. With Stripe Connect your clients pay invoices online by card at 2.9% plus 30c, or by ACH bank transfer at 0.8% capped at $5, which is the cheaper route on large invoices. Smarfle adds a 0.5% platform fee. Money lands in your own Stripe account, not ours.

Smarfle runs local Best-of directory pages built from live Google data. Customers request quotes there, and businesses that opt in receive those leads for a flat price per lead, shown before you pay. Repeat customers and duplicates are always free. Lead generation is a separate opt-in, not part of the plan price.