Restoration Dispatch Software
Restoration dispatch is 90% emergency response + 10% scheduled return visits. The first hour of an emergency call decides whether you keep the job. Dispatch speed is the entire game.
7 days free · No credit card · Built in Florida
Service call · 123 Oak St
Install · 451 Maple Dr
Repair · 88 Pine Ave
Service · 22 Birch Ln
Tune-up · 17 Cedar Ct
Real Smarfle UI · Live data from your restoration CRM
Why generic dispatch software fails restoration owners
Generic dispatch tools weren’t built for restoration. Smarfle was.
Generic dispatch software
What everyone else gives you
- No live map showing where your techs are right now
- Can’t drag-to-reassign jobs without rebuilding the whole route
- Route optimization is a separate paid tool or manual map-juggling
- Field techs can’t mark arrived or capture signatures from their phone
Smarfle for Restoration
Built for your actual workflow
- Emergency calls go to whoever picks up first
- Return visits handled between emergencies
- Hand-off from mitigation to reconstruction is verbal
- Built specifically for restoration businesses
How restoration dispatch works in Smarfle
From the first touch to the closed loop. No missing pieces.
- 1
Job lands on the dispatch board
New restoration call gets added to the Scheduled column with assigned tech + customer details.
- 2
Office sees the live map
Every job is a status-colored pin on Google Maps. Spot the closest free tech for emergencies in one glance.
- 3
Drag-to-reassign in one tap
Customer canceled, emergency dropped, tech got delayed. Drag the card to the new tech or status column. Customer gets auto-SMS.
- 4
Route optimizer runs
One click reorders the day's stops for shortest drive time. Multi-stop Google Maps link goes to the tech's phone.
- 5
Tech marks arrived + completes from the field
Mobile WO captures notes, photos, signatures. Owner sees status updates in real time without calling the field.
Where restoration dispatch breaks down
The friction every restoration owner recognizes.
Emergency calls go to whoever picks up first
3am water call. 3 techs called. Third one answers. 45 minutes lost. By then the customer has called your competitor.
Return visits forgotten between emergencies
Tech finished mitigation Monday. Wednesday + Friday return visits never scheduled. Equipment runs unnecessarily; carrier denies the supplement.
Hand-off from mitigation to reconstruction is verbal
Mitigation tech tells rebuild crew 'I think it was 200 sq ft of drywall'. Notes never made it to the work order. Estimate is wrong + supplement needed.
Cut drive time by 25%. Add 1-2 jobs/day per tech
Route optimization + live dispatch board cut wasted drive time by ~25% on average. That's an extra 1-2 billable jobs per day for every tech on the road.
~25%
Drive time saved
1-2
Extra jobs / tech / day
+$30-60k
Annual revenue / tech
Based on typical restoration operations. Your numbers may vary.
Features powering restoration dispatch
Each one a deep-dive in its own right.
Drag-to-reassign Kanban board
Two views: by technician (swimlanes per crew member) or by status (Scheduled → In Progress → Completed). Drag any job to reassign or change status. No menus.
Learn moreLive job map
Every scheduled job shows as a status-colored pin on Google Maps. Click a pin for job details + Navigate link. Spot a gap, drag a job to a closer tech.
Learn moreRoute optimization
One click reorders a tech's day to minimize drive time using Google Directions API. Multi-stop navigation link sent to their phone.
Learn moreField mode for technicians
Mobile-optimized PWA. Techs see today's jobs, tap to navigate, mark arrived, log photos, capture signatures. All without calling the office.
Learn moreRestoration Dispatch Software CRM questions
Other restoration tools
Smarfle ships dispatch software alongside the rest of your CRM.
Dispatch Software for other industries
Same dispatch engine, tuned for each vertical.
Try Restoration Dispatch Software free
7 days to test the full platform with your real restoration workflow. No credit card.
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