Lockouts now, rekeys later

Locksmith scheduling software

Locksmith scheduling software for a day split between emergencies and planned work. A lockout goes on the calendar the moment the call comes in, rekeys and smart lock installs book online at a set length, and calls at 2 a.m. are answered and logged for the morning.

A short tour of the screens this page describes. It is filmed with our demo pest control company, and every trade runs on the same screens.

  • From $19/month
  • 14-day free trial
  • Same-day US support
Natalia, Pink Upholstery Cleaning
“We run every customer conversation through Smarfle. Texts, emails and reminders are in one place, our customers love paying with Apple Pay, and when we are busy or closed the text bot answers new leads for us.”
Natalia, owner of Pink Upholstery Cleaning, Orlando, FL

Get the locksmith app

Download Smarfle on the App StoreGet Smarfle on Google Play
Locksmith service calls in a Smarfle calendar week, colored by technician with time and customer
Each locksmith gets a color on the week grid, shown here with a cleaning company's data.

Lockouts on the spot

Someone locked out does not want a booking page. Add the call to the calendar while they are on the phone, assign the nearest technician, and they get a confirmation text.

Calendar scheduling

Planned work booked online

Rekeys, deadbolt installs and smart lock setups book on your page. Questions about the number of locks and the brand come with the request.

Online booking

Night calls answered

After hours, the AI receptionist answers, collects the address and the problem, and books a time for your approval or flags it as urgent.

AI receptionist

Commercial service windows

Offices and schools want work before opening. Book those visits early on the calendar, with access contacts and key system notes on the account.

Customer records

On the way texts

One tap on the job texts the customer that the technician is heading over, so whoever is waiting in the cold knows help is coming.

Automatic texts

What the locksmith scheduling software covers

What it does

  • Emergency calls added instantlyConfirmation texted
  • Online booking for planned workLock count questions
  • After-hours call answeringBookings need your approval
  • On-my-way textsFrom the job

What it doesn't do

  • Emergency dispatch by distanceChoose the technician
  • Live technician tracking for customersOn-my-way text instead
  • Two online bookings at onceOne per slot per location
  • After-hours pricing at bookingAdd the fee on the job

Smarfle vs Workiz for locksmiths

SmarfleWorkiz
Entry planSolo $19, 1 userPer user, phone included
Mid planStarter $99, 5 usersPer user plus Genius AI
Job scheduling and dispatch Yes Yes
Guided onboarding with an implementation contact No Yes
Answers your phone without a paid add-on Yes No

Locksmith scheduling pricing

Calendar, booking and on-my-way texts are on every plan; a solo locksmith fits on Solo at $19.

Solo

Sole operators getting started

$19/mo

  • 1 user
  • Up to 500 clients
Start Free Trial

Starter

Small teams adding tools and growth

$99/mo

  • Up to 5 users (1 owner + 4 techs)
  • Up to 2,000 clients
Start Free Trial

Most Popular

Professional

Growing service businesses

$199/mo

  • Up to 10 users
  • Up to 5,000 clients
Start Free Trial

Business

Multi-location operations

$349/mo

  • Up to 30 users
  • Up to 10,000 clients
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →

Questions lock shops ask about booking

Is there locksmith scheduling software for emergency calls?

Yes. Add lockouts to the calendar while the caller is on the line, and they get a confirmation.

Can customers book rekeys online?

Yes. Rekeys and installs book online, with questions about the locks.

What happens to calls at night?

The AI receptionist answers, takes details and books a time you approve.

Does it pick the closest technician?

No. You choose who goes; the map helps you see where everyone is headed.

Can customers track the technician?

No live tracking; the technician's heading-over text tells them help is coming.

Can I book commercial work before opening?

Yes. Early-morning visits can be added straight to the calendar.

Can two people book the same online time?

No. Online booking takes one appointment per slot at each location.

Do customers get reminders for planned work?

Yes. They are reminded the previous day and again that morning.

Try locksmith scheduling software free

14 days with every feature on your real locksmith work. No credit card.