Locksmith dispatch software
A lockout goes to whoever gets there first and the other four lose it. Smarfle puts every active job on a map so you can answer the caller with a real arrival time, and the technician has the address and the lock type before they finish turning the van around.
7 days free · No credit card · Built in Florida
Service call · 123 Oak St
Install · 451 Maple Dr
Repair · 88 Pine Ave
Service · 22 Birch Ln
Tune-up · 17 Cedar Ct
Real Smarfle UI · Live data from your locksmith CRM
Why generic dispatch software fails locksmith owners
Generic dispatch tools weren’t built for locksmith. Smarfle was.
Generic dispatch software
What everyone else gives you
- The lockout goes to whoever answers the radio
- Nobody can say how far away the technician is
- The customer waits without an arrival time
- Job details are relayed by phone while driving
Smarfle for locksmith
Built for your actual workflow
- It goes to the technician who can be at the door soonest
- Position and current job are on one screen
- An update goes out as the technician moves
- They are on the job before the technician pulls away
How locksmith dispatch works in Smarfle
From the first touch to the closed loop. No missing pieces.
- 1
Eight in the morning, the planned work goes out
Rekeys and hardware jobs are placed so the day has deliberate room in it.
- 2
Twenty past two, somebody is locked out
The map shows who can actually reach them soonest, and the answer is given on the call.
- 3
Within the minute, the technician has it
The job is on their phone with the address and lock type before they turn the van around.
- 4
Pulling out of the yard
Marking the job en route reaches the caller, and they stop working down the rest of the search results.
- 5
At the door, the job closes out
Work done and hardware fitted are recorded on site rather than at the end of the shift.
Where locksmith dispatch breaks down
The friction every locksmith owner recognizes.
The lockout goes to whoever hears the radio
Arrival time is what wins this job, and the assignment is made on availability rather than distance.
Nobody can tell the caller when somebody will arrive
They are given a vague answer and spend the wait calling the next three numbers.
Everything is passed on by voice
What the caller said gets repeated down a phone to somebody already driving, and half of it does not survive.
Who gets there first
A lockout is won by whoever arrives soonest and lost by everybody else. With four technicians spread across a metro, the difference between the right choice and the nearest guess is fifteen minutes, which is the whole job.
4
Technicians
9
Lockouts a day
15
Minutes that decide it
Based on typical locksmith operations. Your numbers may vary.
Features powering locksmith dispatch
Each one a deep-dive in its own right.
The map decides who goes
Active jobs show as pins, so the lockout goes to the technician who can physically be there soonest.
Learn moreEvery technician's day on one board
What each person already has in front of them is on screen, so an emergency is placed on fact rather than on hope.
Learn moreJob detail reaches the phone
Address, lock type and what the caller described are in the technician's hand before they pull away.
Learn moreArrival updates go out on status
Marking on the way sends the customer a message, which is what stops them calling three other locksmiths.
Learn moreLocksmith dispatch software questions
Moving your locksmith dispatch software off another tool?
Most locksmith businesses arrive at Smarfle from one of the tools below. See a side-by-side comparison.
Other locksmith tools
Smarfle ships dispatch software alongside the rest of your CRM.
Full locksmith CRM
The complete platform with everything else.
Locksmith scheduling software
Same locksmith CRM, focused on scheduling.
Locksmith billing software
Same locksmith CRM, focused on billing.
Locksmith invoicing software
Same locksmith CRM, focused on invoicing.
Locksmith work order software
Same locksmith CRM, focused on work orders.
Dispatch software for other industries
Same dispatch engine, tuned for each vertical.
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