Lockouts to the closest free tech

Locksmith dispatch software

Locksmith dispatch software for a phone that rings with lockouts all day. A new call goes straight to the board and is dragged to the free technician nearest on the map, safe and car key work stays with technicians tagged for it, and the customer gets an on-my-way text.

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Locksmith dispatch board in Smarfle, service calls listed in each technician's column
An HVAC firm's day on the board; locksmiths would fill the same columns.

Lockouts placed in seconds

Add the lockout while the caller is on the line, then drop it into the column of whoever is closest and free. The routes map plots where today's calls are.

Dispatch board

Safes and automotive keys

Tag technicians for transponder programming, safe opening or access control, and require them on those services so the wrong tech is not sent to a vault.

Team and skills

Rekeys in route order

Scheduled rekeys and installs follow the shortest drive between them, with gaps left for the lockouts that always come.

Route optimization

Night shift coverage

Overnight calls go to whoever is on call that week, and their approved days off are visible before you hand them the pager.

Calendar scheduling

Customer knows you are coming

The technician's On my way tap texts the customer standing outside, then Complete closes the call and the invoice can go out.

Mobile app for the field

Locksmith dispatch features

What it does

  • Fast reassignment on the boardDrag between columns
  • Automotive and safe skill tagsWarning on mismatch
  • Route order for planned workDriving time
  • On-my-way textsTo the waiting customer

What it doesn't do

  • Nearest-tech auto dispatchPick from the map
  • On-call rotation scheduleTrack rotation yourself
  • Live van GPSStatus taps instead
  • Key code lookup on the jobUse your key software

Smarfle vs Workiz for locksmith dispatch

SmarfleWorkiz
Entry planSolo $19, 1 userPer user, phone included
Mid planStarter $99, 5 usersPer user plus Genius AI
Job scheduling and dispatch Yes Yes
Guided onboarding with an implementation contact No Yes
Answers your phone without a paid add-on Yes No
Full Smarfle vs Workiz comparison Smarfle vs Housecall ProSmarfle vs Jobber

Locksmith dispatch pricing

Board, skill tags and routing are standard on every plan; each on-my-way text uses 3 cents.

Solo

Sole operators getting started

$19/mo
  • 1 user
  • Up to 500 clients
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Starter

Small teams adding tools and growth

$99/mo
  • Up to 5 users (1 owner + 4 techs)
  • Up to 2,000 clients
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Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 5,000 clients
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Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 10,000 clients
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SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →

Locksmith dispatch questions

Yes. New calls go on the board and are dragged to a free technician in seconds.
No. The map shows today's calls, and you choose who goes.
Yes. Require the transponder tag on those services.
No. Keep the rotation yourself and assign night calls to that person.
Yes. The technician's tap sends them a text.
Yes. The routes page sequences them by drive time.
No. You see the status each technician last tapped.
No. Keep codes in your key management software.

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14 days with every feature on your real locksmith work. No credit card.

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