Dispatch Software for Locksmith

Locksmith Dispatch Software

Locksmith dispatch is response time + the right keys. Live map, drag-to-reassign, and multi-stop route optimization keep emergency response under 30 minutes.

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Smarfle CRM - Locksmith Dashboard
Jobs Today

19

Emergency Lockouts

4

Collected Today

$2,310

Active Commercial Accounts

28

Recent Jobs

Darnell Washington

Residential Lockout

In Progress

Clearview Office Park

Master Key System Rekey

Scheduled

Paula and Jeff Simons

Deadbolt Installation

Completed

Where locksmith dispatch breaks down

The day-to-day friction every locksmith owner recognizes.

✕

Emergency lockout — closest tech with right tools needed

Customer locked out at 11pm. Dispatch board shows live tech locations + key inventory in one view.

✕

Master-key project + service calls collide

Tech assigned to multi-day master-key install can't take a service call — but if dispatch doesn't know that, the call gets routed wrong.

✕

Wrong key blanks loaded for the route

House call needs schlage blanks but the truck has Kwikset. Dispatch + per-truck inventory prevents it.

How Smarfle handles locksmith dispatch

Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.

Drag-to-reassign Kanban board

Two views: by technician (swimlanes per crew member) or by status (Scheduled → In Progress → Completed). Drag any job to reassign or change status — no menus.

Live job map

Every scheduled job shows as a status-colored pin on Google Maps. Click a pin for job details + Navigate link. Spot a gap, drag a job to a closer tech.

Route optimization

One click reorders a tech's day to minimize drive time using Google Directions API. Multi-stop navigation link sent to their phone.

Field mode for technicians

Mobile-optimized PWA. Techs see today's jobs, tap to navigate, mark arrived, log photos, capture signatures — all without calling the office.

On-the-way + arrival SMS

Tap 'I'm on the way' or 'I've arrived' from the field — customer gets an automatic SMS with the tech's name. Cuts customer-asks-where-is-the-tech calls.

Learn more: Drag-to-reassign Kanban board · Live job map · Route optimization
Top feature for locksmith

Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.

Locksmith dispatch is response time + the right keys. Live map, drag-to-reassign, and multi-stop route optimization keep emergency response under 30 minutes.

Emergency DispatchLock Record StorageMobile InvoicingCommercial Accounts

Other tools locksmith owners need

Smarfle is one CRM that ships dispatch software alongside everything else you run.

Locksmith CRM

The full CRM with everything else.

See it all

Locksmith Scheduling Software

Built into the same locksmith CRM.

Explore

Locksmith Billing Software

Built into the same locksmith CRM.

Explore

Locksmith Invoicing Software

Built into the same locksmith CRM.

Explore

Plans that grow with your locksmith business

All plans include a 7-day free trial. No credit card required.

Starter

Solo operators & small teams

$99/mo
  • Up to 3 users (1 owner + 2 techs)
  • Up to 100 clients
  • 1 GB storage
  • Unlimited work orders & invoices
  • Client portal
  • Scheduling calendar
  • Reports & analytics
  • Review requests
  • Voice AI receptionist (usage-based)
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Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • GMB rank tracking
  • Voice AI receptionist (usage-based)
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Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Voice AI receptionist (usage-based)
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SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Locksmith Dispatch Software CRM questions

Pick By Technician (swimlanes per tech, jobs stacked under each) or By Status (Scheduled → In Progress → Completed → Invoiced columns). Drag any job card to move it. Drops update assignment + status instantly. Works on tablet + desktop.
Yes. Select a date + technician on the Routes page and click 'Optimize Route'. Smarfle calls Google Directions API with all the day's stops as waypoints, returns the optimal order, reorders the schedule, and generates a multi-stop Google Maps navigation link the tech opens on their phone.
No. Smarfle is a Progressive Web App (PWA) — they open the URL in Safari/Chrome and 'Add to Home Screen' once. From then on it works like a native app with offline sync, push notifications, and camera access for job photos.
Techs check in with their location via the mobile WO. Live map updates with their position + status (en route, on-site, available). Dispatch sees who's closest in seconds.
Yes. Tag each truck with its blank inventory. Dispatch warns if a Schlage call is being routed to a Kwikset-only truck.
Multi-day WO blocks the assigned tech for the full span. Service calls during that time auto-route to other techs — no risk of accidentally pulling the master-key tech off project.

Ready to run your locksmith business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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