Lockouts to the closest free tech

Locksmith dispatch software

Locksmith dispatch software for a phone that rings with lockouts all day. A new call goes straight to the board and is dragged to the free technician nearest on the map, safe and car key work stays with technicians tagged for it, and the customer gets an on-my-way text.

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A short tour of the screens this page describes. It is filmed with our demo pest control company, and every trade runs on the same screens.

  • From $19/month
  • 14-day free trial
  • Same-day US support
Natalia, Pink Upholstery Cleaning
“We run every customer conversation through Smarfle. Texts, emails and reminders are in one place, our customers love paying with Apple Pay, and when we are busy or closed the text bot answers new leads for us.”
Natalia, owner of Pink Upholstery Cleaning, Orlando, FL
Locksmith dispatch board in Smarfle, service calls listed in each technician's column
An HVAC firm's day on the board; locksmiths would fill the same columns.

Lockout dispatch in seconds

Add the lockout while the caller is on the line, then drop it into the column of whoever is closest and free. The routes map plots where today's calls are.

Dispatch board

Safes and automotive keys

Tag technicians for transponder programming, safe opening or access control, and require them on those services so the wrong tech is not sent to a vault.

Team and skills

Rekeys in route order

Scheduled rekeys and installs follow the shortest drive between them, with gaps left for the lockouts that always come.

Route optimization

Night shift coverage

Overnight calls go to whoever is on call that week, and their approved days off are visible before you hand them the pager.

Calendar scheduling

Customer knows you are coming

The technician's On my way tap texts the customer standing outside, then Complete closes the call and the invoice can go out.

Mobile app for the field

Inside the locksmith dispatching software

What it does

  • Fast reassignment on the boardDrag between columns
  • Automotive and safe skill tagsWarning on mismatch
  • Route order for planned workDriving time
  • On-my-way textsTo the waiting customer

What it doesn't do

  • Nearest-tech auto dispatchPick from the map
  • On-call rotation scheduleTrack rotation yourself
  • Live van GPSStatus taps instead
  • Key code lookup on the jobUse your key software

Smarfle vs Workiz for locksmith dispatch

SmarfleWorkiz
Entry planSolo $19, 1 userPer user, phone included
Mid planStarter $99, 5 usersPer user plus Genius AI
Job scheduling and dispatch Yes Yes
Guided onboarding with an implementation contact No Yes
Answers your phone without a paid add-on Yes No
Full Smarfle vs Workiz comparison Smarfle vs Housecall ProSmarfle vs Jobber

Locksmith dispatch pricing

Board, skill tags and routing are standard on every plan; each on-my-way text uses 3 cents.

Solo

Sole operators getting started

$19/mo

  • 1 user
  • Up to 500 clients
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Starter

Small teams adding tools and growth

$99/mo

  • Up to 5 users (1 owner + 4 techs)
  • Up to 2,000 clients
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Most Popular

Professional

Growing service businesses

$199/mo

  • Up to 10 users
  • Up to 5,000 clients
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Business

Multi-location operations

$349/mo

  • Up to 30 users
  • Up to 10,000 clients
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SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →

What lock shops ask about dispatching

Is there locksmith dispatch software for lockout calls?

Yes. New calls go on the board and are dragged to a free technician in seconds.

Does it pick the closest technician?

No. The map shows today's calls, and you choose who goes.

Can car key jobs go to programmers only?

Yes. Require the transponder tag on those services.

Does it manage the on-call rotation?

No. Keep the rotation yourself and assign night calls to that person.

Is the customer told when we are on the way?

Yes. One tap in the technician's dispatch app sends them a text.

Can planned rekeys be routed?

Yes. The routes page sequences them by drive time.

Can I see vans live?

No. You see the status each technician last tapped.

Does it store key codes?

No. Keep codes in your key management software.

More locksmith software

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14 days with every feature on your real locksmith work. No credit card.

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