Installs, service and inspections

Security & alarm scheduling software

Security and alarm scheduling software for installers and service technicians. A signed system estimate becomes an install on the calendar, troubleshooting calls book online, and each commercial building's annual inspection is flagged by a yearly reminder so it is booked in time.

A short tour of the screens this page describes. It is filmed with our demo pest control company, and every trade runs on the same screens.

  • From $19/month
  • 14-day free trial
  • Same-day US support
Natalia, Pink Upholstery Cleaning
“We run every customer conversation through Smarfle. Texts, emails and reminders are in one place, our customers love paying with Apple Pay, and when we are busy or closed the text bot answers new leads for us.”
Natalia, owner of Pink Upholstery Cleaning, Orlando, FL

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Alarm company week view in Smarfle with installations and service calls in technician colors
A week of work, each technician in a color; demonstration data from a cleaning company.

From signed estimate to install

When the customer signs the system quote, it becomes an installation with the devices listed. Pick the date and installer on the calendar, and the customer is notified.

Estimates and e-signatures

Service calls online

Keypad errors, low battery chirps and camera outages book on your page, along with questions about the system make and the zone affected.

Online booking

Annual inspections flagged

Commercial fire alarm systems need yearly testing. A 12-month reminder per building alerts the contact and your office so the visit is scheduled before it lapses.

Maintenance reminders

Business access windows

Offices want cameras installed after hours. Book those jobs from the calendar for evening hours, with alarm codes and access contacts on the account.

Calendar scheduling

Devices on each visit

A service call can point at the panel or camera it is for, so the technician sees model and install date before arriving.

Customer records

Alarm scheduling software at a glance

What it does

  • Installs from signed estimatesDevices listed
  • Online service call bookingPanel and zone questions
  • Yearly inspection remindersPer building
  • Device records on visitsModel and install date

What it doesn't do

  • Monitoring center schedulingSeparate system
  • Multi-day install as one jobBook each day
  • Concurrent online bookingsOne per slot per location
  • Customer picks the installerAssigned by you

Smarfle vs FieldPulse for alarm dealers

SmarfleFieldPulse
Entry planSolo $19, 1 userTeam tier, flat
Mid planStarter $99, 5 usersTeam tier, flat
Job scheduling and dispatch Yes Yes
Equipment or unit records per customer Yes Limited
Answers your phone without a paid add-on Yes No

Alarm scheduling pricing

Install scheduling, booking and inspection reminders are on every plan; Starter fits five technicians.

Solo

Sole operators getting started

$19/mo

  • 1 user
  • Up to 500 clients
Start Free Trial

Starter

Small teams adding tools and growth

$99/mo

  • Up to 5 users (1 owner + 4 techs)
  • Up to 2,000 clients
Start Free Trial

Most Popular

Professional

Growing service businesses

$199/mo

  • Up to 10 users
  • Up to 5,000 clients
Start Free Trial

Business

Multi-location operations

$349/mo

  • Up to 30 users
  • Up to 10,000 clients
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →

Questions alarm dealers ask about installs

Is there scheduling software for alarm installers?

Yes. Signed estimates become installs, service calls book online and inspections are flagged yearly.

Can a signed quote become an install?

Yes. It turns into an installation job with the devices, ready to date.

Can customers book service calls online?

Yes, with questions about the panel and the problem.

Can annual inspections repeat automatically?

No. Each building gets a yearly reminder that flags the inspection.

Can I install after business hours?

Yes. Book late jobs straight from the calendar.

Does it link to the monitoring center?

No. Monitoring schedules stay in your central station software.

Can technicians see the device before arriving?

Yes. The visit shows the device's model and install date.

Are customers reminded before installs?

Yes. Messages go out the day before and on install day.

Try alarm scheduling software free

14 days with every feature on your real security & alarm work. No credit card.