Dispatch Software for General Contractor owners

General Contractor Dispatch Software

GC dispatch means coordinating subs, your own crew, and inspectors across 4-6 active job sites. Smarfle's dispatch board + project tags keep everyone visible in one view.

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Smarfle CRM. General Contractor Dispatch Board
Scheduled2

Service call · 123 Oak St

Mike10:00 AM

Install · 451 Maple Dr

Sara11:30 AM
In Progress1

Repair · 88 Pine Ave

CarlosNow
Completed2

Service · 22 Birch Ln

MikeDone

Tune-up · 17 Cedar Ct

SaraDone
Live map · drag to reassignRoute optimized · saves 47 min

Real Smarfle UI · Live data from your general contractor CRM

Why generic dispatch software fails general contractor owners

Generic dispatch tools weren’t built for general contractor. Smarfle was.

Generic dispatch software

What everyone else gives you

  • Sub no-show discovered hours into the day
  • Inspector overrun blocks next trade from starting
  • Same lead carpenter accidentally booked at two sites

Smarfle for General Contractor

Built for your actual workflow

  • Day-before confirmation SMS catches no-show risk before crew sits idle
  • Project status flags gate trade dispatch until inspection passes
  • Multi-project dispatch board surfaces resource conflicts in one view
Step-by-step

How general contractor dispatch works in Smarfle

From the first touch to the closed loop. No missing pieces.

  1. 1

    Job lands on the dispatch board

    New general contractor call gets added to the Scheduled column with assigned tech + customer details.

  2. 2

    Office sees the live map

    Every job is a status-colored pin on Google Maps. Spot the closest free tech for emergencies in one glance.

  3. 3

    Drag-to-reassign in one tap

    Customer canceled, emergency dropped, tech got delayed. Drag the card to the new tech or status column. Customer gets auto-SMS.

  4. 4

    Route optimizer runs

    One click reorders the day's stops for shortest drive time. Multi-stop Google Maps link goes to the tech's phone.

  5. 5

    Tech marks arrived + completes from the field

    Mobile WO captures notes, photos, signatures. Owner sees status updates in real time without calling the field.

Where general contractor dispatch breaks down

The friction every general contractor owner recognizes.

✕

Sub didn't show up: discovered at noon

Without a confirmation system + live status board, you find out about no-shows hours after the day was lost.

✕

Inspector + trade crash on the same day

Inspection over-runs, the next trade arrives to a closed-off job site. Status-aware dispatch prevents the wasted trip.

✕

Multi-project resource conflicts

Same lead carpenter is needed at two sites the same morning. Without a unified dispatch board, you don't see the conflict until it's too late.

The math for general contractor owners

Cut drive time by 25%. Add 1-2 jobs/day per tech

Route optimization + live dispatch board cut wasted drive time by ~25% on average. That's an extra 1-2 billable jobs per day for every tech on the road.

~25%

Drive time saved

1-2

Extra jobs / tech / day

+$30-60k

Annual revenue / tech

Based on typical general contractor operations. Your numbers may vary.

Features powering general contractor dispatch

Each one a deep-dive in its own right.

Drag-to-reassign Kanban board

Two views: by technician (swimlanes per crew member) or by status (Scheduled → In Progress → Completed). Drag any job to reassign or change status. No menus.

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Live job map

Every scheduled job shows as a status-colored pin on Google Maps. Click a pin for job details + Navigate link. Spot a gap, drag a job to a closer tech.

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Route optimization

One click reorders a tech's day to minimize drive time using Google Directions API. Multi-stop navigation link sent to their phone.

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Field mode for technicians

Mobile-optimized PWA. Techs see today's jobs, tap to navigate, mark arrived, log photos, capture signatures. All without calling the office.

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General Contractor Dispatch Software CRM questions

Yes. Add subs as 'sub' role users with limited access (only their own jobs). Or add their visits as non-billable calendar events on the master dispatch board for visibility without giving them a login.
Each project's status (Demo, Rough-in, Inspection, Drywall) drives which trades can be scheduled when. Dispatch warns if you book the next trade before inspection-passed status.
The dispatch board shows ALL projects on one calendar. Filter by tech to see exactly where they're double-booked. Drag a job to fix the conflict immediately.
Add multiple subs to a single WO with role tags (electrician, plumber, HVAC, painter). Each sub gets their own checklist + arrival time. Dispatch board groups multi-trade jobs visually so you can see all required crews at once.
Yes. Dispatch board has a per-sub workload view showing scheduled hours per day. Sub at 90% capacity flags amber; over 100% flags red. Drag jobs between subs to rebalance the week.

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7 days to test the full platform with your real general contractor workflow. No credit card.

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