Dispatch board software
Two boards over the same day. By Technician to even out who is carrying what, and By Status as a five-column pipeline. Drag a card either way, on a desk or on a phone.
Live in 5 minutes · No setup fee · No long-term contract
Why dispatch becomes the bottleneck
Most CRMs show the day's jobs as a list or a calendar. Neither view makes it obvious which tech is overloaded, which jobs are stuck, or what to reassign.
Lists Hide Overload
A table of 30 work orders doesn't tell you that Tech A has 12 jobs and Tech B has 2. You discover imbalance when Tech A calls in burned out.
Status Transitions Are Manual
Moving a job from Scheduled to In Progress to Completed means opening the record, picking from a dropdown, and saving. Three clicks per move, for every job.
Reassignment Is Painful
When a job needs to move techs, owners open the job, change the technician dropdown, save, and hope everyone notices. No visual signal.
How a dispatch decision lands on a tech's phone
Open the Dispatch Board
The /dispatch page shows today's work orders on a Kanban board. Pick By Technician or By Status from the view toggle.
Drag to Reassign or Progress
Drag a card to another technician column to reassign, or drag it through status columns (Scheduled -> In Progress -> Completed) on the By Status view.
Use Quick Actions
Every card has a mini menu for view, edit, and status change without dragging. Useful on mobile where drag is harder.
Filter and Focus
Filter by date, branch, or priority. Mobile-responsive layout collapses columns into a scrollable row for phones.
What the dispatch board does
By Technician View
One column per tech. See load at a glance, spot imbalance, drag a card between techs to rebalance.
By Status View
Columns for Scheduled, In Progress, Completed, Invoiced. Move a job through the pipeline by dragging, no form-filling.
Drag and Touch Support
Drag-drop on desktop, long-press drag on mobile. Works on iPad and phone a laptop in the office.
Quick Actions on Cards
View, edit, change status, and reassign from a menu on every card. Mirrors drag-drop actions for accessibility.
Date and Branch Filters
Focus on today, this week, or a specific date. Filter by branch to see one location's board in isolation.
Realtime Updates
Status and assignment changes from other users appear live via Supabase Realtime. No refresh needed.
Trades that dispatch every morning
The service businesses that get the most out of this feature, and the specific way each one uses it.
HVAC
Drag jobs between techs as the day evolves
Plumbing
Emergency-call insertion without rebuilding the schedule
Appliance Repair
Same-day routing as service calls land throughout the morning
Garage Door
Reassign stuck-door jobs as the morning fills up
Managed IT
Ticket assignment by tier with on-call rotation visibility
Before and after Dispatch Kanban Board
A real morning dispatch
Real dispatch board activity from Smarfle service businesses.
Jobs Today
In Progress
Completed
Mike R, 6 jobs
2 in progress, 3 scheduled, 1 done
Lina T, 4 jobs
1 in progress, 3 scheduled
Austin B, 9 jobs
Overloaded, reassign 2
Dispatch questions
Does this replace the calendar?
Can techs use the board?
Does this work on a phone?
Is it the same as route optimization?
What the dispatch board costs
Dispatch Board Is Included
The dispatch Kanban board is included on every plan. No per-card or per-user fees.
Included
View all plansReady to try Dispatch Kanban Board?
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