Crew dispatch for roofers

Roofing dispatch software

Roofing dispatch software that puts every crew's day on one board. Assign projects, move them when the weather turns, and see each roof's status from the crew lead's phone.

A short tour of the screens this page describes. It is filmed with our demo pest control company, and every trade runs on the same screens.

  • From $19/month
  • 14-day free trial
  • Same-day US support
Natalia, Pink Upholstery Cleaning
“We run every customer conversation through Smarfle. Texts, emails and reminders are in one place, our customers love paying with Apple Pay, and when we are busy or closed the text bot answers new leads for us.”
Natalia, owner of Pink Upholstery Cleaning, Orlando, FL

Get the roofing app

Download Smarfle on the App StoreGet Smarfle on Google Play
Smarfle dispatch board in the by-technician view, each person's jobs listed with time, address and length
The dispatch board, shown with a heating and cooling company's day. Roofing accounts see Projects and Crew Leads.

The roofing dispatch board

Each crew lead has a column of the day's projects, and an Unassigned column holds anything booked without a crew. Drag a card to another column to reassign it, or switch to the status view to see what is scheduled, under way and finished.

Dispatch board

Assigning roofing crews

A crew is dispatched through its crew lead's login, so the lead gets the address, the scope and the photos on a phone, with no prices. Services can require a skill, such as metal roofing, and the job form flags anyone who lacks it.

Approved time off keeps a crew lead out of automatic assignment, and giving them a project on a day off shows a warning first.

Team logins and roles

Routes and the job map

The routes page plots each crew's stops on a map in driving order with the drive time between them. Build Route places waiting projects into open crew time by distance and working hours, and you can text a crew lead the day's route.

Route optimization

Rescheduling for weather

When rain moves a tear-off, drag the project to another day on the calendar. The homeowner and the crew lead are both told the new date, so nobody shows up to a wet roof.

Calendar scheduling

Project status from the roof

Crew leads tap On my way, Arrived, Start and Complete as the day goes, add photos of the deck and the finished roof, and take the homeowner's signature at the end. If the signal drops up there, status changes, notes and photos wait on the phone and send when it returns.

Mobile app for the field

Roofing dispatch software features

What it does

  • Dispatch board with drag and dropBy crew lead or by status
  • Job map, routes and route builderDriving order, open crew time filled
  • New date sent to homeowner and crewWhenever a project moves
  • Photos, notes and signature on the phoneQueued when the signal drops

What it doesn't do

  • Projects spanning several daysA project has one date; book each day
  • Assigning each roofer separatelyOne crew lead per project
  • Live GPS tracking of trucksStatus comes from what the crew taps
  • Weather alertsYou move projects yourself

Smarfle vs Jobber for roofing

SmarfleJobber
Entry planSolo $19, 1 userCore $49, 1 user
Mid planStarter $99, 5 usersConnect $139, 1 user
Equipment or unit records per customer Yes Limited
Guided onboarding with an implementation contact No Yes
Answers your phone without a paid add-on Yes No

Roofing dispatch pricing

Every plan includes the dispatch board, the map and routes. Each crew lead needs a login, so two or three crews usually start on Starter. A texted route costs 3 cents.

Solo

Sole operators getting started

$19/mo

  • 1 user
  • Up to 500 clients
Start Free Trial

Starter

Small teams adding tools and growth

$99/mo

  • Up to 5 users (1 owner + 4 techs)
  • Up to 2,000 clients
Start Free Trial

Most Popular

Professional

Growing service businesses

$199/mo

  • Up to 10 users
  • Up to 5,000 clients
Start Free Trial

Business

Multi-location operations

$349/mo

  • Up to 30 users
  • Up to 10,000 clients
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →

What roofers ask about crew dispatch

Can crew leads see their projects on a phone?

Yes. Crew leads open Smarfle in their phone's browser or pin it like an app. Each one sees only their assigned projects, with the address, scope and photos, and never a price.

Does it track where my trucks are?

No. There is no live GPS. You follow the day through the statuses a crew lead taps, from On my way to Complete.

Can one roof take several days?

A project carries one date. For a tear-off on Monday and the install on Tuesday, book one project per day so both days show on the board.

Can I give crews a checklist?

Yes. Attach a checklist to a service, for example tear-off, underlayment and cleanup, and it opens on every project that uses that service.

How many crews can I dispatch?

As many as you have crew lead logins. Starter includes five users, Professional ten and Business thirty.

Do storm leads from my website reach the board?

Yes. A request from your booking page or website form becomes a lead, and once it is a project you can place it on a crew's day.

Can I send roof photos to an insurance adjuster?

Not directly. Photos stay on the project and the homeowner can see them from their link, but there is no carrier connection, so you send them to the adjuster yourself.

Can the office see which crew is running behind?

Yes. Switch the board to its status view to spot projects still waiting to start, and a crew lead can tap Running late to warn you.

Try roofing dispatch software free

14 days with every feature on your real roofing work. No credit card.