Dispatch Software for Electrical

Electrical Dispatch Software

Electrical dispatch is service-call routing + emergency response. Smarfle's dispatch board + route optimizer keep techs moving + the office in control.

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Smarfle CRM - Electrical Dashboard
Active Projects

23

Inspections This Week

4

Revenue This Month

$34,600

Permits Open

7

Recent Jobs

Greenfield Office Build

Electrical Rough-In (Phase 2 of 3)

In Progress

Patel Residence

200A Panel Upgrade

Scheduled

Lakeview Retail Center

Emergency Breaker Repair

Completed

Where electrical dispatch breaks down

The day-to-day friction every electrical owner recognizes.

Emergency arc-fault drops in mid-route

Customer's panel is down — you need the closest qualified tech immediately. Dispatch board shows distance + availability in one view.

Service tech sent without permit-pulling cred

Some jobs need a master electrician on site for permits. Dispatch by license type prevents the wrong dispatch.

Inspector slot blows up the day

Inspector arrives 2 hours early or late. Dispatch board lets you reshuffle the rest of the day in seconds.

How Smarfle handles electrical dispatch

Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.

Drag-to-reassign Kanban board

Two views: by technician (swimlanes per crew member) or by status (Scheduled → In Progress → Completed). Drag any job to reassign or change status — no menus.

Live job map

Every scheduled job shows as a status-colored pin on Google Maps. Click a pin for job details + Navigate link. Spot a gap, drag a job to a closer tech.

Route optimization

One click reorders a tech's day to minimize drive time using Google Directions API. Multi-stop navigation link sent to their phone.

Field mode for technicians

Mobile-optimized PWA. Techs see today's jobs, tap to navigate, mark arrived, log photos, capture signatures — all without calling the office.

On-the-way + arrival SMS

Tap 'I'm on the way' or 'I've arrived' from the field — customer gets an automatic SMS with the tech's name. Cuts customer-asks-where-is-the-tech calls.

Top feature for electrical

Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.

Electrical dispatch is service-call routing + emergency response. Smarfle's dispatch board + route optimizer keep techs moving + the office in control.

Panel RecordsPermit TrackingPhase ManagementInspection Logs

Plans that grow with your electrical business

All plans include a 7-day free trial. No credit card required.

Starter

Solo operators & small teams

$99/mo
  • Up to 3 users (1 owner + 2 techs)
  • Up to 100 clients
  • 1 GB storage
  • Unlimited work orders & invoices
  • Client portal
  • Scheduling calendar
  • Reports & analytics
  • Review requests
  • Voice AI receptionist (usage-based)
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Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • GMB rank tracking
  • Voice AI receptionist (usage-based)
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Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Voice AI receptionist (usage-based)
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SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Electrical Dispatch Software CRM questions

Pick By Technician (swimlanes per tech, jobs stacked under each) or By Status (Scheduled → In Progress → Completed → Invoiced columns). Drag any job card to move it. Drops update assignment + status instantly. Works on tablet + desktop.
Yes. Select a date + technician on the Routes page and click 'Optimize Route'. Smarfle calls Google Directions API with all the day's stops as waypoints, returns the optimal order, reorders the schedule, and generates a multi-stop Google Maps navigation link the tech opens on their phone.
No. Smarfle is a Progressive Web App (PWA) — they open the URL in Safari/Chrome and 'Add to Home Screen' once. From then on it works like a native app with offline sync, push notifications, and camera access for job photos.
Yes. Tag each tech with their credentials (master electrician, journeyman, apprentice). Dispatch warns if a job requires a credential the assigned tech doesn't have.
Open dispatch board's live map. Spot the closest free tech, drag the emergency WO onto their schedule. Affected customer calls get auto-SMSed about new arrival times.
Block the inspector's window as a non-billable internal calendar event. Smarfle's conflict detection prevents accidentally booking the tech to a job during that hour.

Ready to run your electrical business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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