Dispatch Software for Electrical owners

Electrical Dispatch Software

Electrical dispatch is the urgency mix: emergency arc-fault calls today, scheduled installs next week, permit-driven projects with city inspector slots that don't ask first. Smarfle's drag-to-reassign Kanban + per-tech license tagging + live map keep the right qualified electrician on the right call. Without sending an apprentice to a job that needs a master electrician.

7 days free · No credit card · Built in Florida

Smarfle CRM. Electrical Dispatch Board
Scheduled2

Service call · 123 Oak St

Mike10:00 AM

Install · 451 Maple Dr

Sara11:30 AM
In Progress1

Repair · 88 Pine Ave

CarlosNow
Completed2

Service · 22 Birch Ln

MikeDone

Tune-up · 17 Cedar Ct

SaraDone
Live map · drag to reassignRoute optimized · saves 47 min

Real Smarfle UI · Live data from your electrical CRM

Why generic dispatch software fails electrical owners

Generic dispatch tools weren’t built for electrical. Smarfle was.

Generic dispatch software

What everyone else gives you

  • ServiceTitan dispatch built for HVAC routes. Electrical permit + license logic isn't first-class
  • FieldEdge / Housecall Pro generic dispatcher: no per-truck breaker/panel inventory
  • Emergency add-on dispatch via radio call + manual route rebuild
  • City inspector slots aren't first-class. Install crew gets accidentally booked elsewhere
  • Mobile field experience is read-only (or non-existent): paper schedule from morning

Smarfle for Electrical

Built for your actual workflow

  • Per-tech license tagging (master, journeyman, apprentice). Dispatch surfaces only qualified candidates for each call
  • Tag each truck with current parts loadout (breakers, wire, fittings). Dispatch warns if wrong truck assigned
  • Drag the emergency WO onto closest qualified tech's swimlane. Smarfle re-checks route + auto-SMSes affected customers
  • Block inspector slots as non-billable internal events. Dispatch warns + prevents double-booking
  • Mobile PWA: tech sees today's route, parts notes, navigates, captures photos + signatures, marks status updates
Step-by-step

How electrical dispatch works in Smarfle

From the first touch to the closed loop. No missing pieces.

  1. 1

    Service call lands on dispatch board

    New panel issue, outlet replacement, or install consult creates a WO with assigned tech, service type, customer details, and any permit notes from the project history.

  2. 2

    Dispatch board filters by license + qualifications

    When suggesting tech assignment, Smarfle filters by required license (master / journeyman / apprentice). Permit-pulling jobs only show qualified master electricians.

  3. 3

    Live map shows tech locations + truck parts loadout

    Every scheduled job + tech location displays as a status-colored pin. Office spots the closest qualified tech with the right breakers/wire/fittings in one glance.

  4. 4

    Drag-to-reassign for emergency arc-fault calls

    Customer with no power calls. Office drags the WO onto the closest qualified master electrician's swimlane. Affected customers on that tech's existing route get auto-SMS about new ETA times.

  5. 5

    City inspector slots block on the calendar

    Inspector confirms a 10am Tuesday slot. Add as a non-billable internal calendar event tagged to the project. Smarfle prevents the install crew from being booked elsewhere during that hour.

  6. 6

    Tech completes the job + invoice fires from the field

    Mobile WO captures parts used (breakers, wire footage, fittings), photos of the panel install, customer signature. Invoice pre-fills with parts + labor + permit fees + service call fee. Sends via Pay Now link.

Where electrical dispatch breaks down

The friction every electrical owner recognizes.

Apprentice routed to a permit-pulling call

Some jobs need a master electrician on-site to pull permits. Generic dispatchers don't filter by license: apprentice arrives, can't sign off, has to drive back, customer + master electrician both lose 90 minutes.

Emergency arc-fault drops mid-route

Customer's panel tripped, no power. They need someone in 60 minutes. Office radios each tech to find the closest qualified electrician with a panel-replacement breaker in the truck. 6 calls + 10 minutes wasted.

City inspector slot blows up the install crew's day

City inspector schedules whenever they want. If they show up 2 hours early or late, install crew is either standing around or hasn't arrived. Without a shared dispatch board, you can't coordinate the day.

The math for electrical owners

Eliminate wrong-license dispatches + cut drive time 25%

Per-tech license filtering eliminates the apprentice-sent-to-permit-job wasted trip. Route optimization cuts drive time 25%. For an electrical contractor with 4 techs, that's 4-6 extra billable jobs/day captured + $80-120k/year in recovered revenue.

~25%

Drive time cut

1-2

Extra jobs / tech / day

$80-120k

Annual revenue recovered

Based on typical electrical operations. Your numbers may vary.

Electrical Dispatch Software CRM questions

Yes. Tag each tech with their credentials (master electrician, journeyman, apprentice) + specialties (commercial, solar, EV charger). Dispatch warns if a job requires a credential the assigned tech doesn't have. Permit-pulling jobs surface only qualified master candidates.
Open dispatch board's live map. Spot the closest free master electrician, drag the emergency WO onto their schedule. Affected customers get auto-SMSed about new arrival times. Tech navigates to the emergency in one tap.
Block the inspector's confirmed slot as a non-billable internal calendar event tagged to the project. Smarfle's conflict detection prevents accidentally booking the install crew to another job during that hour. Project status flips to 'Awaiting Inspection' until sign-off.
Yes. Multi-day work order spans the project. Lead tech + crew + truck blocked for the full span. Daily child WOs track each day's work. Sign-off + final invoice happen at project completion.
Create one work order per visit (Day 1 = electrical rough-in, Day 2 = device install + commissioning). Both link back to the same client + project notes. Mobile WO captures progress per day; final sign-off triggers invoice.
Yes. Project record stores permits + inspection requirements + city contact info. Mobile WO surfaces this to the tech before arrival so they know the compliance requirements + bring the right documentation.

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