Monitoring revenue every month
Security & alarm billing software
Security and alarm billing software for recurring monthly revenue. Customers subscribe to monitoring from your portal and Stripe charges the card each month, commercial fire alarm inspections invoice on schedule, and a monitoring payment that fails is flagged before the account goes quiet.
A short tour of the screens this page describes. It is filmed with our demo pest control company, and every trade runs on the same screens.
- From $19/month
- 14-day free trial
- Same-day US support
“We run every customer conversation through Smarfle. Texts, emails and reminders are in one place, our customers love paying with Apple Pay, and when we are busy or closed the text bot answers new leads for us.”
Get the security & alarm app
Monitoring as a subscription
Sell basic, video and cellular monitoring as monthly or yearly services. The customer subscribes after the install from your client portal, each payment becomes an invoice with a receipt, and they manage the card themselves.
Recurring plansFailed monitoring payments
If a renewal is declined, the subscription shows past due and the office is emailed, so someone calls before the central station account becomes a write-off.
PaymentsCommercial inspections
Each building's annual fire alarm inspection comes up through a 12-month reminder, and the completed inspection is invoiced at that building's price.
Recurring jobsUpgrades between plans
A customer adding cameras can switch from basic to video monitoring in the portal, with the price difference shown before they confirm.
Client portalAccounts that fall behind
Unpaid service call invoices sit in age columns on the payments page, next to each account's statement.
ReportsInside the alarm billing software
What it does
- Monthly or yearly monitoringSubscribed in the portal
- Past-due monitoring alertsEmail to the office
- Plan upgrades with price previewCustomer confirms
- Yearly inspection remindersInvoiced on completion
What it doesn't do
- Multi-year contract termsPlans renew until canceled
- Early cancellation feesInvoice the fee yourself
- Central station billing syncSeparate systems
- QuickBooks syncCSV export
Smarfle vs FieldPulse for alarm dealers
| Smarfle | FieldPulse | |
|---|---|---|
| Entry plan | Solo $19, 1 user | Team tier, flat |
| Mid plan | Starter $99, 5 users | Team tier, flat |
| Payment links and auto-charge saved cards | Yes | Yes |
| Equipment or unit records per customer | Yes | Limited |
| Prices published on the website | Yes | Yes |
Alarm billing pricing
Monitoring subscriptions, inspections and service calls are on every plan; each monitoring payment includes Stripe's fee and 0.5%.
Starter
Small teams adding tools and growth
$99/mo
- Up to 5 users (1 owner + 4 techs)
- Up to 2,000 clients
Most Popular
Professional
Growing service businesses
$199/mo
- Up to 10 users
- Up to 5,000 clients
SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →
What alarm dealers ask about monitoring billing
Is there billing software for alarm companies?
How do customers start monitoring?
What happens when a monitoring payment fails?
Can customers upgrade to video monitoring?
Can I enforce a 36-month contract?
Does it sync with my central station?
Can I track annual inspections?
Can I see monitoring revenue?
More security and alarm software
Billing for related trades
Try alarm billing software free
14 days with every feature on your real security & alarm work. No credit card.