Security & alarm billing software
Your monitoring revenue is what makes the install worth doing, and it is the line most often billed late. Smarfle runs each contract to its own cycle, taking payment from stored details and re-attempting anything that bounces, so the recurring side of the business stops needing a minder.
7 days free · No credit card · Built in Florida
$8,420
47
Acme Office Park
Monthly maintenance
$485
Riverside Apartments
Quarterly service
$1,200
Downtown Plaza
Monthly recurring
$320
West End Hotel
Bi-weekly contract
$680
Real Smarfle UI · Live data from your security & alarm CRM
Why generic billing software fails security & alarm owners
Generic billing tools weren’t built for security & alarm. Smarfle was.
Generic billing software
What everyone else gives you
- Monitoring is canceled because manual billing feels intrusive
- An install deposit takes a week to arrive before a crew is dispatched
- A trouble call is chased after the visit
Smarfle for security & alarm
Built for your actual workflow
- The monthly charge runs against a stored card and the customer notices nothing
- Bank transfer is offered beside card, so the deposit clears in days
- The card already on the monitoring account settles it
How security & alarm billing works in Smarfle
From the first touch to the closed loop. No missing pieces.
- 1
The monitoring agreement is signed with the install
Term, price and renewal are recorded on the customer at the point the system is commissioned, which is when its value is most obvious to them.
- 2
Activation starts the recurring charge
The first month runs when the system goes live rather than when the paperwork catches up, so the revenue begins alongside the service.
- 3
Each month charges without anybody opening it
The arrangement produces the charge on its date, which is the only version that survives a company doing installs all week.
- 4
A decline is treated as a fault, not a cancellation
The retry runs and the customer is asked to update, because an account that stopped paying has almost always stopped by accident.
- 5
The renewal date is prepared for
A multi-year term becomes visible before it ends, so the conversation about continuing happens while the system is still yours to service.
Where security & alarm billing breaks down
The friction every security & alarm owner recognizes.
Monitoring is billed like a favor
A recurring fee arriving as a manual request every month reads as an imposition. The customer agreed to a service and what they receive feels like a chore.
An expired card looks exactly like a cancellation
A monitoring charge stops and nobody investigates. The account gets treated as churned when the customer never made any decision at all.
Contract terms outlive everybody
A three-year monitoring agreement signed by a salesperson who has since left. What was agreed about increases, renewal and notice sits in a cabinet nobody opens.
5,160 monitoring charges a year
Four hundred and thirty monitored accounts billed monthly is 5,160 charges a year that should need no human attention at all. This is the revenue that makes an install worth doing, and it fails quietly when a card expires. On a schedule with a retry behind it, only the genuine failures reach a person.
430
Monitored accounts
12
Months a year
~5,160
Charges a year
Based on typical security & alarm operations. Your numbers may vary.
Features powering security & alarm billing
Each one a deep-dive in its own right.
Monitoring contracts hold their own terms
Each account carries its rate, its term and its billing date as a standing arrangement, so revenue continues whether or not anyone looks at it this month.
Learn moreA failed card raises a task, not a gap
A declined charge can open work for a person and send its own message, so the difference between a dead card and a cancellation is visible the same week.
Learn morePanel and zone detail as your own fields
Panel type, zone count, cellular module and inspection date are fields you define, so a service call starts from the record and not from the last technician.
Learn moreMulti-site customers roll up to one company
Several protected addresses belong to a single account, so a customer with nine locations reads as one relationship with nine sites.
Learn moreSecurity & alarm billing software questions
Moving your security & alarm billing software off another tool?
Most security & alarm businesses arrive at Smarfle from one of the tools below. See a side-by-side comparison.
Other security & alarm tools
Smarfle ships billing software alongside the rest of your CRM.
Full security & alarm CRM
The complete platform with everything else.
Security & alarm scheduling software
Same security & alarm CRM, focused on scheduling.
Security & alarm dispatch software
Same security & alarm CRM, focused on dispatch.
Security & alarm invoicing software
Same security & alarm CRM, focused on invoicing.
Billing software for other industries
Same billing engine, tuned for each vertical.
Try security & alarm billing software free
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