Maintenance reminder software
Finishing a job prompts you to set the next one, so the schedule gets made while somebody is still thinking about it. Pick the number of days, and the reminder goes out by email and text on the day.
Live in 5 minutes · No setup fee · No long-term contract
Why customers drift to competitors
Repeat work is the cheapest revenue a service business has, and most owners have no system for pulling those clients back for the next tune-up.
Clients Forget to Re-Book
The furnace tune-up was last October and no one remembered to call this year. Six months later the client calls a competitor instead.
Calendar Reminders Don't Scale
Sticking a reminder on your own calendar works for 10 clients. At 500, you need a system that runs itself.
Seasonal Service Is Unpredictable
Without a pipeline of scheduled reminders, spring and fall turn into chaos instead of a predictable revenue surge.
From last visit to next reminder
Set a Schedule at Completion
On the work order completion screen, a prompt offers 3 / 6 / 12 month schedules or custom. One click creates the schedule.
Smarfle Picks the Channel
The reminder goes out via email, SMS, or both based on the client's contact preferences. Opt-outs are respected.
Daily Cron Fires Reminders
A cron runs daily, finds schedules due today, fires the message, and records a notification. No manual check-ins.
Client Re-Books in One Click
The reminder includes a link to the portal or a quick-book URL. The client books and a work order auto-creates on your calendar.
Inside the reminder engine
Per-Client Schedules
Every client can carry multiple maintenance schedules (HVAC tune-up yearly, drain flush every 6 months). Track all of them.
Custom Intervals
Preset 3 / 6 / 12 months or set any custom number of days. Great for quarterly pest control or annual inspections.
Email + SMS Channels
Reminders go out on the channels the client has opted into. Email via Resend, SMS via Twilio, both templated.
Completion Prompt
At work order completion, Smarfle suggests a reminder based on the service type. One click and the schedule is created.
Portal Re-Book Link
The reminder includes a pre-filled booking link so the client can re-book from their phone in 10 seconds.
Tracked in Activity Log
Every reminder send is logged on the client record so you can see exactly when the last touch happened.
Trades that live on the next service
The service businesses that get the most out of this feature, and the specific way each one uses it.
Before and after Maintenance Reminders
A real reminder cycle
Real reminder activity from Smarfle service businesses.
Schedules Active
Reminders Sent (30d)
Re-Book Rate
Fall HVAC tune-ups
47 reminders queued for October
Quarterly pest control
Next batch: Oct 15
Annual backflow inspection
12 due in next 30 days
Reminder questions
What happens if the client doesn't respond?
Can clients opt out of reminders?
Does this work with recurring work orders?
How are reminders billed?
What reminders cost
Maintenance Reminders Are Included
The reminder scheduler is included on every plan. You only pay the standard per-message rate for SMS and email.
$0.03 SMS / $0.01 email
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