Dispatch software for pool service owners

Pool service dispatch software

Your technicians are still entering the day's readings at seven in the evening because none of it went in at the poolside. Smarfle captures chemistry where it is measured and arranges the route so the driving between stops is as short as it can be.

7 days free · No credit card · Built in Florida

Smarfle · Pool Service Dispatch Board
Scheduled2

Service call · 123 Oak St

Mike10:00 AM

Install · 451 Maple Dr

Sara11:30 AM
In Progress1

Repair · 88 Pine Ave

CarlosNow
Completed2

Service · 22 Birch Ln

MikeDone

Tune-up · 17 Cedar Ct

SaraDone
Live map · drag to reassignRoute optimized · saves 47 min

Real Smarfle UI · Live data from your pool service CRM

Why generic dispatch software fails pool service owners

Generic dispatch tools weren’t built for pool service. Smarfle was.

Generic dispatch software

What everyone else gives you

  • Twelve stops in the order the list was typed
  • Chemical readings are written down and typed up at night
  • A skipped pool is discovered when the customer complains
  • Nobody knows how far through the route anybody is

Smarfle for pool service

Built for your actual workflow

  • One click puts them in the shortest sensible order
  • They go onto the property from the phone at the pool
  • The technician marks it and the office sees it that day
  • Completed stops change on the board in real time
Step-by-step

How pool service dispatch works in Smarfle

From the first touch to the closed loop. No missing pieces.

  1. 1

    Before the first stop

    Twelve properties are ordered by geography, which decides whether the day ends at four or at six.

  2. 2

    Standing at the water

    Chemistry and dosage are keyed in before the technician walks back to the truck, while the numbers are still in front of them.

  3. 3

    Mid-route, a pump has failed

    The repair is raised from the poolside and lands on somebody who can take it.

  4. 4

    Through the afternoon

    Each finished pool drops off the list as it happens, and the phone in the office stops being the only way to know.

  5. 5

    At the last property

    The route closes out and anything that could not be done is already flagged.

Where pool service dispatch breaks down

The friction every pool service owner recognizes.

✕

Twelve stops in whatever order the list came out

Ordering by customer name rather than geography adds a few minutes to every hop and an hour to the day.

✕

Readings are typed up in the evening

Chemistry written on a pad at the poolside becomes an hour of data entry after dinner.

✕

A skipped pool surfaces when the customer complains

Nothing recorded why it was missed, so the conversation starts from nothing.

The math for pool service owners

Twelve stops in the wrong order

A route technician does twelve pools a day. Ordering them by address rather than by geography adds a few minutes to each hop, and a few minutes twelve times is the difference between finishing at four and finishing at six.

12

Pools a day

5

Route days a week

60

Stops a week

Based on typical pool service operations. Your numbers may vary.

Pool service dispatch software questions

Yes, as fields on the property from the phone, rather than being typed up in the evening.
Yes, reordering the day's stops against live road data.
Yes, by completed stops. There is no live position, so it is progress rather than location.
As fields and notes on each visit, yes. There is no chemistry trend chart or dosing calculator.
Yes, and it surfaces to the office the same day.

Moving your pool service dispatch software off another tool?

Most pool service businesses arrive at Smarfle from one of the tools below. See a side-by-side comparison.

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