Dispatch software for pest control owners

Pest control dispatch software

Your route technicians run eight properties a day and the order they run them in was decided by whoever typed the list. Smarfle sequences the day against real roads and shows each stop closing as it happens, so the office stops radioing to ask how far along anybody is.

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Smarfle · Pest Control Dispatch Board
Scheduled2

Service call · 123 Oak St

Mike10:00 AM

Install · 451 Maple Dr

Sara11:30 AM
In Progress1

Repair · 88 Pine Ave

CarlosNow
Completed2

Service · 22 Birch Ln

MikeDone

Tune-up · 17 Cedar Ct

SaraDone
Live map · drag to reassignRoute optimized · saves 47 min

Real Smarfle UI · Live data from your pest control CRM

Why generic dispatch software fails pest control owners

Generic dispatch tools weren’t built for pest control. Smarfle was.

Generic dispatch software

What everyone else gives you

  • The day's stops are ordered by the order they were taken
  • Nobody knows which properties are done until the evening
  • An urgent ant call is squeezed in by phoning a technician
  • The office asks where somebody is

Smarfle for pest control

Built for your actual workflow

  • One click reorders them for the shortest run
  • Every stop changes color on the board as it completes
  • It is dragged onto whoever has room and they see it immediately
  • Each technician's position on the day is on one screen
Step-by-step

How pest control dispatch works in Smarfle

From the first touch to the closed loop. No missing pieces.

  1. 1

    Six in the morning, before anybody rolls

    The day's properties are put in the order that keeps the trucks off the highway, which is done once rather than argued about in the yard.

  2. 2

    Half past nine, a customer finds ants

    The call lands and the office can see who is two streets away rather than who picks up the radio first.

  3. 3

    Through the morning, the board changes color

    Each property closes out as the technician leaves it, so nobody has to ask how the route is going.

  4. 4

    At the property, the last visit is already open

    What was applied and where the activity was is on screen before the technician unpacks the sprayer.

  5. 5

    Four in the afternoon, a gate was locked

    It is flagged from the driveway, and the office knows the same day instead of when the invoice is queried.

Where pest control dispatch breaks down

The friction every pest control owner recognizes.

✕

The route order came off a spreadsheet

Properties are run in the sequence somebody typed them, so a technician crosses the same arterial road three times before lunch.

✕

Nobody can say how far along the route is

The office answers a customer question by radioing a technician who is halfway under a house.

✕

A locked gate is discovered at invoicing

The property was never treated, nobody recorded why, and the first anyone hears is when the customer queries the bill.

The math for pest control owners

Eight stops, one wrong order

A route technician does eight properties a day. Put them in the wrong order and the extra driving is most of an hour, which is one more stop you could have run. Across six technicians and five days that hour is thirty chances a week.

6

Technicians

8

Stops a day each

30

Hours lost a week

Based on typical pest control operations. Your numbers may vary.

Pest control dispatch software questions

Yes. Pick the date and the technician and it reorders the stops against live road data from Google.
Yes, by dragging it on the board. They see it on their phone without a radio call.
No, not as live vehicle tracking. The board shows job status, so you know what has been completed and what is in progress, not a moving dot on a map.
Not on a single work order, which only ever has one owner. Most route businesses raise a second one or note the helper.

Moving your pest control dispatch software off another tool?

Most pest control businesses arrive at Smarfle from one of the tools below. See a side-by-side comparison.

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