Dispatch Software for Plumbing

Plumbing Dispatch Software

Emergency leak today, scheduled water heater tomorrow, drain camera Tuesday — plumbing dispatch handles all three urgency levels with route optimization for the planned work.

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Smarfle CRM - Plumbing Dashboard
Jobs Today

14

Awaiting Payment

$3,780

Collected This Week

$9,120

Open Emergency Calls

2

Recent Jobs

Nguyen Residence

Water Heater Replacement

In Progress

Riverside Apartment Complex

Main Line Drain Cleaning

Scheduled

Castellano Home

Bathroom Fixture Install

Completed

Where plumbing dispatch breaks down

The day-to-day friction every plumbing owner recognizes.

✕

Leak emergency drops mid-day

Customer with active flood needs a plumber in 30 min. Dispatch board's live map shows closest tech instantly.

✕

Wrong tools loaded for the call

Drain cam call routed to truck without the camera = wasted trip. Per-truck tool inventory prevents it.

✕

After-hours emergency routing

11pm burst pipe — without after-hours dispatch + AI Receptionist, the call goes to voicemail and the customer calls a competitor.

How Smarfle handles plumbing dispatch

Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.

Drag-to-reassign Kanban board

Two views: by technician (swimlanes per crew member) or by status (Scheduled → In Progress → Completed). Drag any job to reassign or change status — no menus.

Live job map

Every scheduled job shows as a status-colored pin on Google Maps. Click a pin for job details + Navigate link. Spot a gap, drag a job to a closer tech.

Route optimization

One click reorders a tech's day to minimize drive time using Google Directions API. Multi-stop navigation link sent to their phone.

Field mode for technicians

Mobile-optimized PWA. Techs see today's jobs, tap to navigate, mark arrived, log photos, capture signatures — all without calling the office.

On-the-way + arrival SMS

Tap 'I'm on the way' or 'I've arrived' from the field — customer gets an automatic SMS with the tech's name. Cuts customer-asks-where-is-the-tech calls.

Learn more: Drag-to-reassign Kanban board · Live job map · Route optimization
Top feature for plumbing

Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.

Emergency leak today, scheduled water heater tomorrow, drain camera Tuesday — plumbing dispatch handles all three urgency levels with route optimization for the planned work.

Property NotesFixture RecordsRepair HistoryBefore/After Photos

Other tools plumbing owners need

Smarfle is one CRM that ships dispatch software alongside everything else you run.

Plumbing CRM

The full CRM with everything else.

See it all

Plumbing Scheduling Software

Built into the same plumbing CRM.

Explore

Plumbing Billing Software

Built into the same plumbing CRM.

Explore

Plumbing Invoicing Software

Built into the same plumbing CRM.

Explore

Plans that grow with your plumbing business

All plans include a 7-day free trial. No credit card required.

Starter

Solo operators & small teams

$99/mo
  • Up to 3 users (1 owner + 2 techs)
  • Up to 100 clients
  • 1 GB storage
  • Unlimited work orders & invoices
  • Client portal
  • Scheduling calendar
  • Reports & analytics
  • Review requests
  • Voice AI receptionist (usage-based)
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Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • GMB rank tracking
  • Voice AI receptionist (usage-based)
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Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Voice AI receptionist (usage-based)
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SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Plumbing Dispatch Software CRM questions

Pick By Technician (swimlanes per tech, jobs stacked under each) or By Status (Scheduled → In Progress → Completed → Invoiced columns). Drag any job card to move it. Drops update assignment + status instantly. Works on tablet + desktop.
Yes. Select a date + technician on the Routes page and click 'Optimize Route'. Smarfle calls Google Directions API with all the day's stops as waypoints, returns the optimal order, reorders the schedule, and generates a multi-stop Google Maps navigation link the tech opens on their phone.
No. Smarfle is a Progressive Web App (PWA) — they open the URL in Safari/Chrome and 'Add to Home Screen' once. From then on it works like a native app with offline sync, push notifications, and camera access for job photos.
Open dispatch board's live map. Spot the closest free tech, drag the emergency WO onto their schedule. Customer + affected following customers get auto-SMS about the new ETA.
Yes. Tag each truck with its specialty tools (drain cam, hydro-jetter, etc.). Dispatch warns if the wrong truck is assigned.
AI Receptionist takes the call, confirms emergency, books to on-call tech, sends them an SMS with address + customer phone. Owner sleeps.

Ready to run your plumbing business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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