Dispatch software for plumbing owners

Plumbing dispatch software

You have six vans out and you are guessing which one finishes next. Smarfle keeps every job's status current on one board, so the emergency that lands at eleven goes to whoever is actually free instead of whoever picks up first.

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Smarfle · Plumbing Dispatch Board
Scheduled2

Service call · 123 Oak St

Mike10:00 AM

Install · 451 Maple Dr

Sara11:30 AM
In Progress1

Repair · 88 Pine Ave

CarlosNow
Completed2

Service · 22 Birch Ln

MikeDone

Tune-up · 17 Cedar Ct

SaraDone
Live map · drag to reassignRoute optimized · saves 47 min

Real Smarfle UI · Live data from your plumbing CRM

Why generic dispatch software fails plumbing owners

Generic dispatch tools weren’t built for plumbing. Smarfle was.

Generic dispatch software

What everyone else gives you

  • Six vans out and the office is guessing who finishes next
  • An emergency pulls the wrong van across town
  • Job notes are read out over the phone
  • Yesterday's completed work is confirmed the next morning

Smarfle for plumbing

Built for your actual workflow

  • Live status on every job shows who is actually free
  • The nearest available plumber is obvious before anybody calls
  • The plumber opens the full history on site
  • Completion is recorded in the field as it happens
Step-by-step

How plumbing dispatch works in Smarfle

From the first touch to the closed loop. No missing pieces.

  1. 1

    Seven in the morning, six vans load

    The day is assigned against where each plumber starts and what the shop actually has on the shelf.

  2. 2

    Eleven o'clock, a main lets go

    The urgent job goes to whoever is genuinely closest, which the office can see rather than guess.

  3. 3

    Midday, a job runs long

    The status is current, so the two calls behind it are moved before the customers start ringing.

  4. 4

    On site, the property's history opens

    Previous repairs and the shut-off location are in the plumber's hand before they go under the house.

  5. 5

    As the fitting goes in, stock comes off

    What was used is recorded at the property, so the invoice is right without anybody reconstructing it.

Where plumbing dispatch breaks down

The friction every plumbing owner recognizes.

✕

Six vans out and nobody knows who is nearly done

Assignments are made on guesswork about who finishes next, and the guess is wrong often enough to matter.

✕

The plumber arrives without the history

What was done here last time and where the shut-off is are in the office, not in the van.

✕

Parts used are reconstructed at the counter

What came off the van gets written down later, if at all, so the invoice is short or wrong.

The math for plumbing owners

Who is actually free right now

Six vans are out and the office is guessing which one finishes next. Every misjudged assignment is a van crossing town past another van. Eighteen jobs a day across six people is eighteen chances to send the wrong one.

6

Vans out

18

Jobs a day

18

Assignments a day

Based on typical plumbing operations. Your numbers may vary.

Plumbing dispatch software questions

You see every active job on a map with its status. The nearest available plumber is usually obvious from that, but the system does not pick for you.
No. There is no vehicle tracking. The map plots jobs, not moving vehicles.
Yes, from the work order on their phone, including previous visits and notes.
Yes, they come off stock onto the work order as they are used.
No. One set of numbers covers the whole shop. If you need to know what is on each vehicle, that is still a clipboard job.
Yes. Reassigning on the board updates their device.

Moving your plumbing dispatch software off another tool?

Most plumbing businesses arrive at Smarfle from one of the tools below. See a side-by-side comparison.

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