Service call and tune-up booking
HVAC scheduling software
HVAC scheduling software for a mix of no-cool calls, installs and tune-ups. Customers book online, every job takes its real length on the calendar, and maintenance customers are reminded when their next tune-up is due.
A short tour of the screens this page describes. It is filmed with our demo pest control company, and every trade runs on the same screens.
- From $19/month
- 14-day free trial
- Same-day US support
“We run every customer conversation through Smarfle. Texts, emails and reminders are in one place, our customers love paying with Apple Pay, and when we are busy or closed the text bot answers new leads for us.”
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Service calls, installs and tune-ups
Each service carries its own length, so a diagnostic blocks an hour and a system install blocks the day. Drag a job to another day or time and the homeowner and the technician both get the new appointment.
Calendar schedulingOnline booking for HVAC customers
Your booking page offers real open times, and you decide whether bookings confirm on their own or wait for your approval. Questions you add, such as system type or what the unit is doing, arrive with the booking, along with any photos the customer attaches.
Online bookingRecurring maintenance visits
A twice-yearly tune-up gets a six-month maintenance reminder that texts and emails the customer and alerts your office when it is due. Commercial accounts on quarterly service can be a recurring job, created ahead of time with the usual technician.
Recurring jobsAppointment reminders
Customers get a reminder the evening before and the morning of each visit, by text or email, so the technician is expected at the door.
Automatic text remindersThe unit on every job
Each furnace, condenser or mini split is a unit on the customer. A booked tune-up can point at the system it is for, and the technician sees its model and warranty before arriving.
Inside the HVAC scheduling software
What it does
- Online booking with real service lengthsInstant or approved by you
- Tune-up reminders on a six-month cycleCustomer and office alerted
- Reminders by text and emailEvening before and morning of
- Unit and warranty on the jobPer furnace, condenser or mini split
What it doesn't do
- Google CalendarJobs copy to it one way
- Customer picks the technicianYou assign after the booking
- Deposit taken at online bookingTake deposits on a signed estimate
- Several online bookings in one time slotOne per slot per location
Smarfle vs Housecall Pro for HVAC
| Smarfle | Housecall Pro | |
|---|---|---|
| Entry plan | Solo $19, 1 user | Basic $79, 1 user |
| Mid plan | Starter $99, 5 users | Essentials $189, 5 users |
| Equipment or unit records per customer | Yes | Limited |
| Guided onboarding with an implementation contact | No | Yes |
| Answers your phone without a paid add-on | Yes | No |
HVAC scheduling pricing
Scheduling, online booking and tune-up reminders are on every plan. A reminder text costs 3 cents and an email 1 cent from your wallet.
Starter
Small teams adding tools and growth
$99/mo
- Up to 5 users (1 owner + 4 techs)
- Up to 2,000 clients
Most Popular
Professional
Growing service businesses
$199/mo
- Up to 10 users
- Up to 5,000 clients
SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →
What contractors ask about HVAC scheduling
Can customers book HVAC appointments online?
Can maintenance agreements schedule themselves?
Does it sync with Google Calendar?
Can the AI receptionist book calls after hours?
How do I see which technician is free?
Is there a scheduling app for technicians?
Can customers reschedule themselves?
Can I limit online booking to certain hours?
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14 days with every feature on your real hvac work. No credit card.