Crew leads, trucks and move days

Moving dispatch software

Moving dispatch software for companies with more moves than trucks on the last Saturday of the month. Each move sits in a crew lead's column, piano and specialty moves go to leads tagged for them, and status from load-in to unload reaches the office from the crew lead's phone.

A short tour of the screens this page describes. It is filmed with our demo pest control company, and every trade runs on the same screens.

  • From $19/month
  • 14-day free trial
  • Same-day US support
Natalia, Pink Upholstery Cleaning
“We run every customer conversation through Smarfle. Texts, emails and reminders are in one place, our customers love paying with Apple Pay, and when we are busy or closed the text bot answers new leads for us.”
Natalia, owner of Pink Upholstery Cleaning, Orlando, FL

Get the moving app

Download Smarfle on the App StoreGet Smarfle on Google Play
Moving company dispatch board in Smarfle, crew lead columns with each move's start time and address
Moves would be grouped by crew lead, as calls are on this HVAC board.

Moves by crew lead

The day's moves line up under each crew lead with start times, so the dispatcher sees at a glance whether a third Saturday move can be taken.

Dispatch board

Pianos and specialty items

Tag crew leads for pianos, safes or fine art, and require the tag on those services, so a two-person crew is not sent to a baby grand.

Team and skills

Small moves routed

Single-item deliveries and junk pickups for the same crew are put in the shortest drive order.

Route optimization

Move-day progress

Crew leads tap Arrived, Start and Complete, photograph existing damage before loading, and tap Running late when the elevator is booked.

Mobile app for the field

Busy weekends staffed

Approved time off shows before month-end moves are handed out, so a crew lead on vacation is not booked for three moves.

Calendar scheduling

What the moving dispatch software covers

What it does

  • Crew lead columnsMoves by start time
  • Specialty move skill tagsPianos, safes, art
  • Pre-move damage photosFrom the crew lead's phone
  • Running late alertsTo the office

What it doesn't do

  • Truck assignmentNote the truck on the move
  • Helpers on each moveOne crew lead per job
  • Long-distance dispatch legsOne job per day
  • Live truck trackingStatus taps instead

Smarfle vs Workiz for moving dispatch

SmarfleWorkiz
Entry planSolo $19, 1 userPer user, phone included
Mid planStarter $99, 5 usersPer user plus Genius AI
Job scheduling and dispatch Yes Yes
Sends you customer leads (pay-per-lead directory) Yes No
Answers your phone without a paid add-on Yes No

Moving dispatch pricing

Crew leads each need a login, and the board, tags and routes come with all plans.

Solo

Sole operators getting started

$19/mo

  • 1 user
  • Up to 500 clients
Start Free Trial

Starter

Small teams adding tools and growth

$99/mo

  • Up to 5 users (1 owner + 4 techs)
  • Up to 2,000 clients
Start Free Trial

Most Popular

Professional

Growing service businesses

$199/mo

  • Up to 10 users
  • Up to 5,000 clients
Start Free Trial

Business

Multi-location operations

$349/mo

  • Up to 30 users
  • Up to 10,000 clients
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →

Questions movers ask about crew assignments

Is there moving company dispatch software?

Yes. Moves sit in crew lead columns, with skills for specialty items and status from the field.

Can piano moves go to trained crews only?

Yes. Require the piano tag on that service.

Does it assign trucks?

No. Note the truck on the move.

Can I list helpers on each move?

No. Each move has one crew lead.

Can crews photograph damage before loading?

Yes. Pre-move photos are saved to that move's record.

Can I route small deliveries?

Yes. Short jobs for one crew can be optimized for drive time.

Can I track trucks live?

No. Crew leads tap statuses as the move progresses.

Does long-distance work fit?

Book each day of a long move as its own job.

Try moving dispatch software free

14 days with every feature on your real moving work. No credit card.