Dispatch Software for Carpet Cleaning

Carpet Cleaning Dispatch Software

Carpet cleaning dispatch lives or dies on the morning route. Smarfle's dispatch board + route optimization stack the day to fit one extra job, every day.

Smarfle CRM - Carpet Cleaning Dashboard
Jobs This Week

22

Follow-Ups Due

8

Revenue This Month

$4,650

Repeat Client Rate

64%

Recent Jobs

Johnson Residence

3-Room Deep Clean + Stain Treatment

In Progress

Greenfield Dental Office

Quarterly Commercial Clean

Scheduled

Park Avenue Apartments

Move-Out Full Unit Clean

Completed

Williams Home

Pet Odor Treatment (2 Rooms)

Confirmed

Where carpet cleaning dispatch breaks down

The day-to-day friction every carpet cleaning owner recognizes.

Customer not home — wasted drive

30-minute round trip wasted because customer forgot. Smarfle's auto-confirmation SMS the day before catches this.

Wrong equipment loaded for the job

Truck-mount vs portable, upholstery vs carpet, deep-clean vs maintenance — each needs different gear. Dispatch shows the loadout per job.

Rerouting after a longer-than-expected job

Job ran 30 minutes long, the next 2 jobs are now late. Customers should know — without auto-SMS they don't.

How Smarfle handles carpet cleaning dispatch

Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.

Drag-to-reassign Kanban board

Two views: by technician (swimlanes per crew member) or by status (Scheduled → In Progress → Completed). Drag any job to reassign or change status — no menus.

Live job map

Every scheduled job shows as a status-colored pin on Google Maps. Click a pin for job details + Navigate link. Spot a gap, drag a job to a closer tech.

Route optimization

One click reorders a tech's day to minimize drive time using Google Directions API. Multi-stop navigation link sent to their phone.

Field mode for technicians

Mobile-optimized PWA. Techs see today's jobs, tap to navigate, mark arrived, log photos, capture signatures — all without calling the office.

On-the-way + arrival SMS

Tap 'I'm on the way' or 'I've arrived' from the field — customer gets an automatic SMS with the tech's name. Cuts customer-asks-where-is-the-tech calls.

Top feature for carpet cleaning

Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.

Carpet cleaning dispatch lives or dies on the morning route. Smarfle's dispatch board + route optimization stack the day to fit one extra job, every day.

Photo DocumentationBefore and AfterClient ProofDispute Protection

Plans that grow with your carpet cleaning business

All plans include a 7-day free trial. No credit card required.

Starter

Solo operators & small teams

$99/mo
  • Up to 3 users (1 owner + 2 techs)
  • Up to 100 clients
  • 1 GB storage
  • Unlimited work orders & invoices
  • Client portal
  • Scheduling calendar
  • Reports & analytics
  • Review requests
  • Voice AI receptionist (usage-based)
Start Free Trial
Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • GMB rank tracking
  • Voice AI receptionist (usage-based)
Start Free Trial

Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Voice AI receptionist (usage-based)
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Carpet Cleaning Dispatch Software CRM questions

Pick By Technician (swimlanes per tech, jobs stacked under each) or By Status (Scheduled → In Progress → Completed → Invoiced columns). Drag any job card to move it. Drops update assignment + status instantly. Works on tablet + desktop.
Yes. Select a date + technician on the Routes page and click 'Optimize Route'. Smarfle calls Google Directions API with all the day's stops as waypoints, returns the optimal order, reorders the schedule, and generates a multi-stop Google Maps navigation link the tech opens on their phone.
No. Smarfle is a Progressive Web App (PWA) — they open the URL in Safari/Chrome and 'Add to Home Screen' once. From then on it works like a native app with offline sync, push notifications, and camera access for job photos.
Auto-confirmation SMS goes out the day before each job. Customer can confirm with a tap — those who don't respond get a follow-up call from the office before the tech leaves.
Yes. Tag each truck with its equipment loadout. Dispatch sees the right truck for each job + warns if the wrong truck is assigned.
Tech extends the WO from their phone — Smarfle warns if subsequent jobs become at-risk + auto-SMSes affected customers about the new ETA.

Ready to run your carpet cleaning business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

7 days free · No credit card · Cancel anytime