Dispatch Software for Fire Protection

Fire Protection Dispatch Software

Inspections + service calls + emergency repairs — fire protection dispatch needs all three with the compliance paperwork attached. Smarfle ties them together.

Smarfle CRM - Fire Protection Dashboard
Properties Under Contract

96

Inspections Due This Month

34

Open Deficiencies

11

Monthly Revenue

$14,800

Recent Jobs

Metro Office Tower

Quarterly Sprinkler Inspection

In Progress

Bella Italia Restaurant

Annual Hood Suppression Test

Scheduled

Lakewood Apartments

Fire Alarm Panel Repair

Deficiency Follow-Up

Sunrise Medical Center

Extinguisher Annual Service

Completed

Where fire protection dispatch breaks down

The day-to-day friction every fire protection owner recognizes.

Inspector + tech double-routed to same building

Without a shared dispatch board, you accidentally send two crews to the same site at the same time.

Wrong system documentation in the truck

Tech arrives at a sprinkler call without the building's NFPA-25 history. Dispatch + mobile WO with attached docs solves it.

Multi-building corporate accounts get scrambled

30 buildings, 12 visits/year per system — without a real schedule + dispatch, you double-cover or skip buildings.

How Smarfle handles fire protection dispatch

Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.

Drag-to-reassign Kanban board

Two views: by technician (swimlanes per crew member) or by status (Scheduled → In Progress → Completed). Drag any job to reassign or change status — no menus.

Live job map

Every scheduled job shows as a status-colored pin on Google Maps. Click a pin for job details + Navigate link. Spot a gap, drag a job to a closer tech.

Route optimization

One click reorders a tech's day to minimize drive time using Google Directions API. Multi-stop navigation link sent to their phone.

Field mode for technicians

Mobile-optimized PWA. Techs see today's jobs, tap to navigate, mark arrived, log photos, capture signatures — all without calling the office.

On-the-way + arrival SMS

Tap 'I'm on the way' or 'I've arrived' from the field — customer gets an automatic SMS with the tech's name. Cuts customer-asks-where-is-the-tech calls.

Top feature for fire protection

Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.

Inspections + service calls + emergency repairs — fire protection dispatch needs all three with the compliance paperwork attached. Smarfle ties them together.

Compliance RecordsInspection ChecklistsDeficiency TrackingAudit Trail

Plans that grow with your fire protection business

All plans include a 7-day free trial. No credit card required.

Starter

Solo operators & small teams

$99/mo
  • Up to 3 users (1 owner + 2 techs)
  • Up to 100 clients
  • 1 GB storage
  • Unlimited work orders & invoices
  • Client portal
  • Scheduling calendar
  • Reports & analytics
  • Review requests
  • Voice AI receptionist (usage-based)
Start Free Trial
Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • GMB rank tracking
  • Voice AI receptionist (usage-based)
Start Free Trial

Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Voice AI receptionist (usage-based)
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Fire Protection Dispatch Software CRM questions

Pick By Technician (swimlanes per tech, jobs stacked under each) or By Status (Scheduled → In Progress → Completed → Invoiced columns). Drag any job card to move it. Drops update assignment + status instantly. Works on tablet + desktop.
Yes. Select a date + technician on the Routes page and click 'Optimize Route'. Smarfle calls Google Directions API with all the day's stops as waypoints, returns the optimal order, reorders the schedule, and generates a multi-stop Google Maps navigation link the tech opens on their phone.
No. Smarfle is a Progressive Web App (PWA) — they open the URL in Safari/Chrome and 'Add to Home Screen' once. From then on it works like a native app with offline sync, push notifications, and camera access for job photos.
Each WO shows the assigned tech + time on the dispatch board. Multi-tech assignments are visually grouped — you spot duplicates instantly.
Yes. Each customer record has a Documents tab. Tech sees the latest NFPA report in their mobile WO before arrival.
Bundle multiple systems' inspections into one parent WO with checklist items per system. Dispatch sees one calendar entry, tech sees the breakdown on arrival.

Ready to run your fire protection business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

7 days free · No credit card · Cancel anytime