Certified inspectors, efficient routes
Fire protection dispatch software
Fire protection dispatch software for inspection and service teams. Certification tags keep sprinkler, alarm and extinguisher work with qualified technicians, inspection routes are planned by distance across buildings, and deficiency repairs go to whoever holds the right license.
A short tour of the screens this page describes. It is filmed with our demo pest control company, and every trade runs on the same screens.
- From $19/month
- 14-day free trial
- Same-day US support
“We run every customer conversation through Smarfle. Texts, emails and reminders are in one place, our customers love paying with Apple Pay, and when we are busy or closed the text bot answers new leads for us.”
Get the fire protection app
Certified for the system
Tag technicians with NICET levels or state licenses for sprinkler, alarm and suppression systems, and require them on each inspection service. A mismatched assignment shows a warning.
Team and skillsInspection routes
Build Route groups a day's inspections by distance within each technician's hours, so a cluster of buildings downtown is one route instead of three.
Route optimizationDeficiency repairs
Signed repairs from inspections arrive in Unassigned on the board, ready for a licensed technician with time this week.
Dispatch boardBuilding access
Riser room locations, panel codes and the facilities contact are on every job, so inspectors do not lose an hour finding a key.
Job managementStatus from each building
Inspectors mark Arrived and Complete and attach photos of tags and devices, with updates held on the phone in basements without signal.
Mobile app for the fieldInside the fire protection dispatch software
What it does
- Certification tags per systemWarning on mismatch
- Inspection routes by distanceWithin work hours
- Repairs queued as UnassignedDrag to a technician
- Offline photos and statusesSent when back online
What it doesn't do
- Inspection report formsUse your report tool
- Certification expiry alertsTrack renewals yourself
- Two-person inspection teamsOne lead per job
- Live technician locationStatus taps instead
Smarfle vs ServiceTitan for fire inspection
| Smarfle | ServiceTitan | |
|---|---|---|
| Entry plan | Solo $19, 1 user | From around $398 per user |
| Mid plan | Starter $99, 5 users | Quoted, plus modules |
| Job scheduling and dispatch | Yes | Yes |
| Guided onboarding with an implementation contact | No | Yes |
| Prices published on the website | Yes | No |
Fire protection dispatch pricing
Certification tags, inspection routes and the board are on every plan; Starter seats five inspectors.
Starter
Small teams adding tools and growth
$99/mo
- Up to 5 users (1 owner + 4 techs)
- Up to 2,000 clients
Most Popular
Professional
Growing service businesses
$199/mo
- Up to 10 users
- Up to 5,000 clients
SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →
Questions sprinkler and alarm firms ask about dispatch
Is there fire protection dispatch software for inspection routes?
Can I require NICET levels on alarm work?
Does it alert me when a certification expires?
How do deficiency repairs get dispatched?
Can inspectors work without signal?
Does it produce inspection reports?
Can access details be on the job?
Can I see where inspectors are?
Try fire protection dispatch software free
14 days with every feature on your real fire protection work. No credit card.