No-cool calls to the right tech

HVAC dispatch software

HVAC dispatch software for the July day when every call is a no-cool. The board shows who can take one more, EPA 608 and install tags keep refrigerant and system replacements with qualified technicians, and tune-ups are routed by distance so the emergencies still fit.

14 days free · No credit card · Built in Florida

HVAC dispatch board in Smarfle by technician, each column listing calls with time, address and length
A heating and cooling company's own day on the dispatch board.

Peak-season board

No-cool calls stack up in Unassigned. Drag each to the technician whose column has room, and push a tune-up to tomorrow with the homeowner told automatically.

Dispatch board

EPA 608 and install skills

Tag technicians with EPA 608, heat pump or commercial rooftop experience. Refrigerant services that require the tag warn you before an uncertified tech is assigned.

Team and skills

Tune-ups fill the gaps

Build Route places waiting tune-ups by distance into open time, leaving room for the calls that come in after lunch.

Route optimization

The unit before arrival

A call linked to a condenser or furnace shows its model, install date and warranty on the technician's phone before they knock.

Customer records

Status from the attic

On my way texts the homeowner, Running late warns the office, and photos and notes taken in an attic with no signal send once the phone reconnects.

Mobile app for the field

HVAC dispatch features

What it does

  • Unassigned queue on the boardDrag to a technician
  • EPA 608 and install skill tagsWarning on mismatch
  • Route builder for tune-upsLeaves room for calls
  • Unit details before arrivalModel and warranty

What it doesn't do

  • Capacity planning by call volumeRead the board
  • Automatic emergency dispatchDrag calls yourself
  • Truck stock per technicianCompany-wide inventory
  • Live GPSStatus taps instead

Smarfle vs ServiceTitan for HVAC dispatch

SmarfleServiceTitan
Entry planSolo $19, 1 userFrom around $398 per user
Mid planStarter $99, 5 usersQuoted, plus modules
Job scheduling and dispatch Yes Yes
Equipment or unit records per customer Yes Yes
Prices published on the website Yes No

HVAC dispatch pricing

Every plan has the board, skills and route tools; Professional fits ten technicians and dispatchers.

Solo

Sole operators getting started

$19/mo
  • 1 user
  • Up to 500 clients
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Starter

Small teams adding tools and growth

$99/mo
  • Up to 5 users (1 owner + 4 techs)
  • Up to 2,000 clients
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Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 5,000 clients
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Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 10,000 clients
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SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →

HVAC dispatch questions

Yes. The board, EPA skill tags and routes together handle a busy summer day.
Require the EPA 608 tag on those services; others trigger a warning.
No. Emergencies wait in Unassigned for you to place.
Yes. Build Route fills open time and leaves gaps for calls.
Yes. The linked unit's model and warranty show on the call.
No. Inventory is tracked for the company as a whole.
Yes. They queue on the phone and send later.
No. The board shows each call's latest status.

Try HVAC dispatch software free

14 days with every feature on your real hvac work. No credit card.

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