HVAC dispatch software
Your whole team is already committed when the ninety-five degree call comes in. Smarfle puts every live job on a map with its current state, so you can see at a glance who could reroute without wrecking the rest of their afternoon.
7 days free · No credit card · Built in Florida
Service call · 123 Oak St
Install · 451 Maple Dr
Repair · 88 Pine Ave
Service · 22 Birch Ln
Tune-up · 17 Cedar Ct
Real Smarfle UI · Live data from your hvac CRM
Why generic dispatch software fails hvac owners
Generic dispatch tools weren’t built for hvac. Smarfle was.
Generic dispatch software
What everyone else gives you
- The emergency goes to whoever picks up
- A reassignment means two phone calls and a text
- Installers and service techs are tracked separately
- The customer is told a technician is coming eventually
Smarfle for HVAC
Built for your actual workflow
- It goes to whoever is genuinely closest and free
- The job is dragged to another technician and they are told
- Both sit on one board with their whole day visible
- Status changes push an update as the technician moves
How hvac dispatch works in Smarfle
From the first touch to the closed loop. No missing pieces.
- 1
Eight o'clock, the installs are committed first
Two-day jobs take their people off the board, so what remains is honestly available for service work.
- 2
Two in the afternoon, ninety-five degrees
A no-cool call arrives and the nearest free technician is visible rather than inferred from who answered.
- 3
Ten minutes later, somebody is reassigned
The job moves and the technician sees it on their phone without a conversation about it.
- 4
On the way, the homeowner is told
The status change sends the message, so nobody is ringing the office to ask when.
- 5
Before the truck leaves, the system is logged
Model, refrigerant and what was done go onto the property from the driveway.
Where hvac dispatch breaks down
The friction every hvac owner recognizes.
The emergency goes to whoever answers
A technician fifteen minutes away stays where he is because somebody twenty miles out picked up the radio first.
The board flattens everything into one row
A long installation and a half-hour call occupy the same visual space, which makes the day look emptier than it is.
The homeowner rings to ask when
Nothing told them anything after the booking, so the office spends the afternoon answering the same question.
The emergency lands at two
A no-cool call arrives mid-afternoon and somebody has to decide who takes it. Getting that wrong means pulling a technician off a job across town instead of the one fifteen minutes away. It happens three times a week in summer.
3
Emergency calls a week
7
Technicians out
21
Decisions a week
Based on typical hvac operations. Your numbers may vary.
Features powering hvac dispatch
Each one a deep-dive in its own right.
Installers and service techs on one board
A two-day install and a same-day no-cool call are visible together, so pulling somebody off one to cover the other is a decision made with the facts.
Learn moreThe map shows who is where
Jobs appear as status-colored pins, so the nearest available technician for an emergency is obvious rather than guessed.
Learn moreEquipment history opens on site
System age, refrigerant and what was done last time are on the job before the technician knocks.
Learn moreStatus pushes the customer update
Marking on the way or arrived sends the homeowner a message without anybody typing one.
Learn moreHVAC dispatch software questions
Moving your HVAC dispatch software off another tool?
Most HVAC businesses arrive at Smarfle from one of the tools below. See a side-by-side comparison.
Other hvac tools
Smarfle ships dispatch software alongside the rest of your CRM.
Full HVAC CRM
The complete platform with everything else.
HVAC scheduling software
Same hvac CRM, focused on scheduling.
HVAC billing software
Same hvac CRM, focused on billing.
HVAC invoicing software
Same hvac CRM, focused on invoicing.
HVAC estimating software
Same hvac CRM, focused on estimating.
HVAC accounting software
Same hvac CRM, focused on accounting.
HVAC work order software
Same hvac CRM, focused on work orders.
Dispatch software for other industries
Same dispatch engine, tuned for each vertical.
Try HVAC dispatch software free
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