HVAC Dispatch Software
Service techs vs install crews vs maintenance season — HVAC dispatch handles all three with route optimization + parts inventory check baked in.
9
137
$18,450
11
Hartmann Residence
AC Refrigerant Recharge
Westfield Medical Center
Annual HVAC Maintenance Agreement
Torres Family Home
Furnace Repair
Where hvac dispatch breaks down
The day-to-day friction every hvac owner recognizes.
Service tech sent without the right refrigerant
R-410A vs R-454B — wrong refrigerant in the truck means a return trip. Dispatch + parts inventory tagging fixes it.
Install crew tied up when emergency call drops
All your service techs are out, install crew is on a 2-day install — emergency no-cool call needs someone. Dispatch board shows the constraint immediately.
Maintenance season overload
Spring AC tune-ups + fall furnace inspections double call volume. Without optimized routes you under-staff or over-promise.
How Smarfle handles hvac dispatch
Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.
Drag-to-reassign Kanban board
Two views: by technician (swimlanes per crew member) or by status (Scheduled → In Progress → Completed). Drag any job to reassign or change status — no menus.
Live job map
Every scheduled job shows as a status-colored pin on Google Maps. Click a pin for job details + Navigate link. Spot a gap, drag a job to a closer tech.
Route optimization
One click reorders a tech's day to minimize drive time using Google Directions API. Multi-stop navigation link sent to their phone.
Field mode for technicians
Mobile-optimized PWA. Techs see today's jobs, tap to navigate, mark arrived, log photos, capture signatures — all without calling the office.
On-the-way + arrival SMS
Tap 'I'm on the way' or 'I've arrived' from the field — customer gets an automatic SMS with the tech's name. Cuts customer-asks-where-is-the-tech calls.
Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.
Service techs vs install crews vs maintenance season — HVAC dispatch handles all three with route optimization + parts inventory check baked in.
Other tools hvac owners need
Smarfle is one CRM that ships dispatch software alongside everything else you run.
Plans that grow with your hvac business
All plans include a 7-day free trial. No credit card required.
Starter
Solo operators & small teams
- Up to 3 users (1 owner + 2 techs)
- Up to 100 clients
- 1 GB storage
- Unlimited work orders & invoices
- Client portal
- Scheduling calendar
- Reports & analytics
- Review requests
- Voice AI receptionist (usage-based)
Professional
Growing service businesses
- Up to 10 users
- Up to 500 clients
- 3 branch locations
- 5 GB storage
- Everything in Starter
- AI email & SMS drafts
- GMB rank tracking
- Voice AI receptionist (usage-based)
Business
Multi-location operations
- Up to 30 users
- Up to 1,000 clients
- 10 branch locations
- 20 GB storage
- Everything in Professional
- Priority support
- Voice AI receptionist (usage-based)
SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →
HVAC Dispatch Software CRM questions
Ready to run your hvac business from one place?
Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.
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