No-cool calls to the right tech
HVAC dispatch software
HVAC dispatch software for the July day when every call is a no-cool. The board shows who can take one more, EPA 608 and install tags keep refrigerant and system replacements with qualified technicians, and tune-ups are routed by distance so the emergencies still fit.
A short tour of the screens this page describes. It is filmed with our demo pest control company, and every trade runs on the same screens.
- From $19/month
- 14-day free trial
- Same-day US support
“We run every customer conversation through Smarfle. Texts, emails and reminders are in one place, our customers love paying with Apple Pay, and when we are busy or closed the text bot answers new leads for us.”
Get the HVAC app
Peak-season dispatch board
No-cool calls stack up in Unassigned. Drag each to the technician whose column has room, and push a tune-up to tomorrow with the homeowner told automatically.
Dispatch boardEPA 608 and install skills
Tag technicians with EPA 608, heat pump or commercial rooftop experience. Refrigerant services that require the tag warn you before an uncertified tech is assigned.
Team and skillsTune-ups fill the gaps
Build Route places waiting tune-ups by distance into open time, leaving room for the calls that come in after lunch.
Route optimizationThe unit before arrival
A call linked to a condenser or furnace shows its model, install date and warranty on the technician's phone before they knock.
Customer recordsStatus from the attic
On my way texts the homeowner, Running late warns the office, and photos and notes taken in an attic with no signal send once the phone reconnects.
Mobile app for the fieldHVAC dispatching software features
What it does
- Unassigned queue on the boardDrag to a technician
- EPA 608 and install skill tagsWarning on mismatch
- Route builder for tune-upsLeaves room for calls
- Unit details before arrivalModel and warranty
What it doesn't do
- Capacity planning by call volumeRead the board
- Automatic emergency dispatchDrag calls yourself
- Truck stock per technicianCompany-wide inventory
- Live GPSStatus taps instead
Smarfle vs ServiceTitan for HVAC dispatch
| Smarfle | ServiceTitan | |
|---|---|---|
| Entry plan | Solo $19, 1 user | From around $398 per user |
| Mid plan | Starter $99, 5 users | Quoted, plus modules |
| Job scheduling and dispatch | Yes | Yes |
| Equipment or unit records per customer | Yes | Yes |
| Prices published on the website | Yes | No |
HVAC dispatch pricing
Every plan has the board, skills and route tools; Professional fits ten technicians and dispatchers.
Starter
Small teams adding tools and growth
$99/mo
- Up to 5 users (1 owner + 4 techs)
- Up to 2,000 clients
Most Popular
Professional
Growing service businesses
$199/mo
- Up to 10 users
- Up to 5,000 clients
SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →
Questions HVAC owners ask about dispatching
Is there HVAC dispatch software for small companies?
Can refrigerant jobs go only to EPA-certified techs?
Does it dispatch emergencies automatically?
Can tune-ups be routed around calls?
Do technicians see the unit before arriving?
Does it track stock on each truck?
Can updates be sent from an attic with no signal?
Can I see trucks live?
Try HVAC dispatch software free
14 days with every feature on your real hvac work. No credit card.