Appliance Repair Dispatch Software
Appliance repair dispatch is a parts puzzle: which tech has the right diagnostic tool, the right warranty paperwork, and the right route to do 6 calls a day instead of 4.
22
8
61
$31,400
Beverly Tran
Refrigerator Compressor Repair
Greg and Mia Hollister
Washer Drum Replacement
North Shore Bistro
Commercial Dishwasher Service
Where appliance repair dispatch breaks down
The day-to-day friction every appliance repair owner recognizes.
Wrong tech sent to the wrong appliance
Your fridge specialist gets routed to a dishwasher call — wastes the call and the drive. Smarfle tags techs by specialty + filters dispatch suggestions.
Office can't see who's free for an emergency add-on
Customer calls with a no-cool fridge at 11am. You need to see who's nearby + has the part inventory in seconds, not after 4 phone calls.
Manual route planning eats the morning
Drawing the day's calls on a paper map adds 30 min before any tech hits the road. Route optimization is automatic in Smarfle.
How Smarfle handles appliance repair dispatch
Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.
Drag-to-reassign Kanban board
Two views: by technician (swimlanes per crew member) or by status (Scheduled → In Progress → Completed). Drag any job to reassign or change status — no menus.
Live job map
Every scheduled job shows as a status-colored pin on Google Maps. Click a pin for job details + Navigate link. Spot a gap, drag a job to a closer tech.
Route optimization
One click reorders a tech's day to minimize drive time using Google Directions API. Multi-stop navigation link sent to their phone.
Field mode for technicians
Mobile-optimized PWA. Techs see today's jobs, tap to navigate, mark arrived, log photos, capture signatures — all without calling the office.
On-the-way + arrival SMS
Tap 'I'm on the way' or 'I've arrived' from the field — customer gets an automatic SMS with the tech's name. Cuts customer-asks-where-is-the-tech calls.
Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.
Appliance repair dispatch is a parts puzzle: which tech has the right diagnostic tool, the right warranty paperwork, and the right route to do 6 calls a day instead of 4.
Other tools appliance repair owners need
Smarfle is one CRM that ships dispatch software alongside everything else you run.
Appliance Repair CRM
The full CRM with everything else.
Appliance Repair Scheduling Software
Built into the same appliance repair CRM.
Appliance Repair Billing Software
Built into the same appliance repair CRM.
Appliance Repair Invoicing Software
Built into the same appliance repair CRM.
Plans that grow with your appliance repair business
All plans include a 7-day free trial. No credit card required.
Starter
Solo operators & small teams
- Up to 3 users (1 owner + 2 techs)
- Up to 100 clients
- 1 GB storage
- Unlimited work orders & invoices
- Client portal
- Scheduling calendar
- Reports & analytics
- Review requests
- Voice AI receptionist (usage-based)
Professional
Growing service businesses
- Up to 10 users
- Up to 500 clients
- 3 branch locations
- 5 GB storage
- Everything in Starter
- AI email & SMS drafts
- GMB rank tracking
- Voice AI receptionist (usage-based)
Business
Multi-location operations
- Up to 30 users
- Up to 1,000 clients
- 10 branch locations
- 20 GB storage
- Everything in Professional
- Priority support
- Voice AI receptionist (usage-based)
SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →
Appliance Repair Dispatch Software CRM questions
Ready to run your appliance repair business from one place?
Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.
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