Wellness plans and payment plans

Veterinary billing software

Veterinary billing software for clinics with wellness plans and big surprise bills. Owners enroll a puppy or senior wellness plan online and pay monthly, an emergency surgery balance is spread over installments, and anything still owed after a visit is reminded for you.

A short tour of the screens this page describes. It is filmed with our demo pest control company, and every trade runs on the same screens.

  • From $19/month
  • 14-day free trial
  • Same-day US support
Natalia, Pink Upholstery Cleaning
“We run every customer conversation through Smarfle. Texts, emails and reminders are in one place, our customers love paying with Apple Pay, and when we are busy or closed the text bot answers new leads for us.”
Natalia, owner of Pink Upholstery Cleaning, Orlando, FL

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Veterinary clinic billing in Smarfle with wellness plan renewals, surgery installments and client balances
Wellness plan renewals and installment balances.

Monthly wellness plans

A puppy plan with exams, vaccines and deworming is $45 a month. The owner enrolls online after the first visit, it renews by card, and covered visits are booked without a new bill.

Recurring plans

Installments for surgery

A $3,000 foreign body surgery can be billed in four parts, each due on its own date and payable online or by the owner's saved card.

Invoicing

Balances after the visit

Owners who leave with a balance get a link, and reminders by text and email once the due date passes.

Automatic emails

Plan changes as pets age

When a puppy turns one, the owner moves to the adult plan online, with the prorated change shown before confirming.

Client portal

Wellness plan revenue

Plan renewals become invoices, so reports show wellness plan income next to exam and surgery revenue.

Reports

Vet billing software at a glance

What it does

  • Monthly wellness plansEnrolled online
  • Surgery installment invoicesOwn due dates
  • Balance remindersText and email
  • Plan changes by ageProrated

What it doesn't do

  • Plans per petOne plan per client account
  • Pet insurance claimsOwners file directly
  • Third-party financingThrough a financing partner
  • Covered service trackingUse your PIMS

Veterinary billing pricing

Every plan covers wellness plans, installments and balance reminders; ten vets and techs fit on Professional.

Solo

Sole operators getting started

$19/mo

  • 1 user
  • Up to 500 clients
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Starter

Small teams adding tools and growth

$99/mo

  • Up to 5 users (1 owner + 4 techs)
  • Up to 2,000 clients
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Most Popular

Professional

Growing service businesses

$199/mo

  • Up to 10 users
  • Up to 5,000 clients
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Business

Multi-location operations

$349/mo

  • Up to 30 users
  • Up to 10,000 clients
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SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →

What clinics ask about wellness plan billing

Is there billing software for vet wellness plans?

Yes. A wellness plan is chosen online and charged to the owner's card each month.

Can owners pay for surgery over time?

Yes. Bill the surgery in several invoices with staggered due dates.

Can each pet have its own plan?

No. Plans belong to the owner's account, so households with two pets choose a multi-pet tier.

Does it file pet insurance claims?

No. Owners submit claims with the paid invoice.

Are unpaid balances reminded?

Yes. Owners receive text and email reminders after the due date.

Can owners switch to an adult plan?

Yes. They change plans online with proration.

Does it track which plan services were used?

No. Track covered services in your practice management system.

Can I see wellness plan income?

Yes. Renewals are recorded as invoices, so wellness income appears in reports.

Try veterinary billing software free

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