Billing software for physical therapy owners

Physical therapy billing software

Your front desk collects the copay, which depends entirely on the desk being free. Smarfle holds the plan and the copay on the patient so the charge runs with the visit, and keeps authorized visits counted so nothing is delivered unpaid.

7 days free · No credit card · Built in Florida

Smarfle · Physical Therapy Recurring Billing
Next 30 days

$8,420

Active subscriptions

47

Upcoming auto-charges

Acme Office Park

Monthly maintenance

$485

in 3 days

Riverside Apartments

Quarterly service

$1,200

in 12 days

Downtown Plaza

Monthly recurring

$320

in 18 days

West End Hotel

Bi-weekly contract

$680

in 5 days
Auto-charge enabled · Stripe Connect0.5% platform fee

Real Smarfle UI · Live data from your physical therapy CRM

Why generic billing software fails physical therapy owners

Generic billing tools weren’t built for physical therapy. Smarfle was.

Generic billing software

What everyone else gives you

  • Copays are collected only when the front desk is free
  • Plan packages are reconciled by hand on a spreadsheet
  • The balance after an explanation of benefits is chased manually each cycle

Smarfle for physical therapy

Built for your actual workflow

  • The copay is charged against the visit as it happens, not at a counter
  • The plan is billed once and the visits still authorized are held as a field on the patient
  • The stored card is charged for what remains once the carrier has settled
Step-by-step

How physical therapy billing works in Smarfle

From the first touch to the closed loop. No missing pieces.

  1. 1

    The authorization sets the ceiling

    The number of visits a carrier approved is recorded on the patient before treatment starts, where the whole front desk can see it.

  2. 2

    The copay travels with the appointment

    It is charged as the session closes rather than collected at a counter, so a full waiting room never costs you the collection.

  3. 3

    Each session counts against the approval

    The remaining visits update as treatment proceeds, so a request for more is made before the limit rather than after it.

  4. 4

    Self-pay blocks are bought up front

    A cash package is paid for when it is agreed, which keeps it entirely separate from anything being claimed.

  5. 5

    The balance is settled during care

    What is left once a carrier settles goes to the card on file while the patient is still attending, not at discharge.

Where physical therapy billing breaks down

The friction every physical therapy owner recognizes.

✕

Authorization is a ceiling nobody can see

A carrier approves a number of visits. That number lives on a note beside one monitor, and anything delivered past it is treatment the clinic has given away.

✕

Copays are small, frequent and skipped

Hundreds of visits a week each carrying a modest amount, collected at a desk that is also answering the phone. The ones waived because there was a line never come back.

✕

Comp and auto cases pay on their own calendar

A case settles when an adjuster or an attorney decides it does. The treatment happened months earlier and the therapists who delivered it were paid at the time.

The math for physical therapy owners

12,500 copays a year

Two hundred and sixty visits a week across forty-eight weeks is roughly 12,500 copays to collect. Each is small enough to wave through when a queue forms, and the ones waved through are never recovered. Charged with the visit instead of at the desk, collection stops depending on how busy reception is.

260

Visits a week

48

Weeks a year

~12,500

Copays to collect

Based on typical physical therapy operations. Your numbers may vary.

Physical therapy billing software questions

No, and it is not built to. Claims, authorizations and eligibility all run through your clinical system or your clearinghouse. What sits here is the person as a customer, their visits as jobs, whatever they pay you directly, and the documents around it.
Record what was approved and what has been used as fields on the patient so the whole team sees one number. Be clear that nothing blocks a booking once the limit is reached, so it remains something people check rather than something enforced.
Yes, against a card the patient left, charged with the visit. At the volume a busy clinic runs, collection then stops depending on whether reception happened to have a free minute.
Set the payer up as its own client with its own terms and book the visits against the injured worker's record. Smarfle does not produce state-specific comp forms, so anything a jurisdiction requires comes from your clinical system.
Take it against the stored card during the course of treatment. A remainder found at discharge is the hardest money in the practice to collect, and it is usually small enough that people write it off.
Only if you allow it. Access is set per role, so a therapist works from their caseload and their schedule while the financial side stays with whoever runs the practice.

Moving your physical therapy billing software off another tool?

Most physical therapy businesses arrive at Smarfle from one of the tools below. See a side-by-side comparison.

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