Dispatch Software for Flooring

Flooring Dispatch Software

Estimates + multi-day installs + warranty walk-throughs — flooring dispatch handles three different daily rhythms in one board.

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Smarfle CRM - Flooring Dashboard
Active Projects

7

Milestone Payments Due

$12,400

Estimates Sent This Week

9

Monthly Revenue

$54,600

Recent Jobs

Harrington Residence

Whole Home Hardwood Install

In Progress

Summit Office Park

Commercial LVP Install

Scheduled

Amy Castillo

Master Bath Tile

Completed

Where flooring dispatch breaks down

The day-to-day friction every flooring owner recognizes.

Install crew + estimate appointments overlap

Salesperson gets routed to estimates, install crew to installs — but without a shared calendar, you can accidentally book both for the same hour.

Material delivery + install crew misalignment

Crew shows up but the hardwood didn't get delivered. Status-aware dispatch prevents the no-material install.

Warranty walk-throughs scattered across the week

30-day warranty walks pile up if you don't batch them — one zone, one tech, one morning.

How Smarfle handles flooring dispatch

Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.

Drag-to-reassign Kanban board

Two views: by technician (swimlanes per crew member) or by status (Scheduled → In Progress → Completed). Drag any job to reassign or change status — no menus.

Live job map

Every scheduled job shows as a status-colored pin on Google Maps. Click a pin for job details + Navigate link. Spot a gap, drag a job to a closer tech.

Route optimization

One click reorders a tech's day to minimize drive time using Google Directions API. Multi-stop navigation link sent to their phone.

Field mode for technicians

Mobile-optimized PWA. Techs see today's jobs, tap to navigate, mark arrived, log photos, capture signatures — all without calling the office.

On-the-way + arrival SMS

Tap 'I'm on the way' or 'I've arrived' from the field — customer gets an automatic SMS with the tech's name. Cuts customer-asks-where-is-the-tech calls.

Top feature for flooring

Live dispatch board, drag-to-reassign, route optimization, and field mode all in one place.

Estimates + multi-day installs + warranty walk-throughs — flooring dispatch handles three different daily rhythms in one board.

Material SpecsChange Order TrackingRoom Progress LogMilestone Billing

Plans that grow with your flooring business

All plans include a 7-day free trial. No credit card required.

Starter

Solo operators & small teams

$99/mo
  • Up to 3 users (1 owner + 2 techs)
  • Up to 100 clients
  • 1 GB storage
  • Unlimited work orders & invoices
  • Client portal
  • Scheduling calendar
  • Reports & analytics
  • Review requests
  • Voice AI receptionist (usage-based)
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Most Popular

Professional

Growing service businesses

$199/mo
  • Up to 10 users
  • Up to 500 clients
  • 3 branch locations
  • 5 GB storage
  • Everything in Starter
  • AI email & SMS drafts
  • GMB rank tracking
  • Voice AI receptionist (usage-based)
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Business

Multi-location operations

$349/mo
  • Up to 30 users
  • Up to 1,000 clients
  • 10 branch locations
  • 20 GB storage
  • Everything in Professional
  • Priority support
  • Voice AI receptionist (usage-based)
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SMS, email, AI, and voice are billed pay-as-you-go. See full pricing breakdown →

Flooring Dispatch Software CRM questions

Pick By Technician (swimlanes per tech, jobs stacked under each) or By Status (Scheduled → In Progress → Completed → Invoiced columns). Drag any job card to move it. Drops update assignment + status instantly. Works on tablet + desktop.
Yes. Select a date + technician on the Routes page and click 'Optimize Route'. Smarfle calls Google Directions API with all the day's stops as waypoints, returns the optimal order, reorders the schedule, and generates a multi-stop Google Maps navigation link the tech opens on their phone.
No. Smarfle is a Progressive Web App (PWA) — they open the URL in Safari/Chrome and 'Add to Home Screen' once. From then on it works like a native app with offline sync, push notifications, and camera access for job photos.
Yes. Each tech has a role (Estimator, Installer, Both). Dispatch suggestions filter by role — you don't accidentally route an estimator to do a 3-day install.
Project status flag (e.g. 'Material Ready') has to flip true before the install WO can move out of Awaiting status. Prevents booking the crew for an install with no material on site.
Yes. Filter dispatch board to 'Walkthrough' service type. Group by zone, drag onto the same tech's day for an efficient route.

Ready to run your flooring business from one place?

Join service businesses that book more jobs, get paid faster, and grow their reputation with Smarfle.

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