Managed service agreements billed
Managed IT / MSP billing software
MSP billing software for monthly agreements and the work outside them. Clients subscribe to their managed service plan through your portal and are charged each month, out-of-scope tickets and hardware go on separate invoices, and a declined agreement payment reaches you before the next patch cycle.
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- 14-day free trial
- Same-day US support
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Agreements as subscriptions
Essentials, Pro and Premium agreements are monthly services at your set prices. The client activates their tier from your portal, Stripe charges it each month, and every payment is logged as an invoice with a receipt.
Recurring plansTier upgrades with a price preview
A client adding a second office moves up a tier from their portal account, seeing the prorated difference before they confirm.
Client portalWork outside the agreement
Projects, out-of-scope hours and hardware are invoiced from tickets on their own bills, on net terms, so the agreement fee stays predictable.
InvoicingDeclined agreement payments
A failed card puts the agreement in past-due status and sends you an email, which is the moment to call their office manager.
PaymentsClient balances
Unpaid project invoices fall into age buckets beside each client's running statement.
ReportsInside the MSP billing software
What it does
- Monthly agreement tiersActivated in the portal
- Prorated tier upgradesShown before confirming
- Separate project invoicesFrom tickets
- Past-due agreement alertsEmail to you
What it doesn't do
- Per-seat billing from user countsUse tiered plans
- RMM or PSA billing syncSeparate systems
- Usage-based license reconciliationInvoice licenses yourself
- Multi-currency billingUS dollars only
MSP billing pricing
Agreement subscriptions and project invoices are included in all plans; agreement charges carry Stripe processing plus Smarfle's 0.5%.
Starter
Small teams adding tools and growth
$99/mo
- Up to 5 users (1 owner + 4 techs)
- Up to 2,000 clients
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Professional
Growing service businesses
$199/mo
- Up to 10 users
- Up to 5,000 clients
SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →
What MSPs ask about agreement billing
Is there billing software for MSP agreements?
Can I bill per user or per device?
Can clients upgrade their own tier?
Does it sync with my RMM or PSA?
What if a client's agreement charge fails?
Are projects billed on the agreement?
Can clients see their invoices and payments?
Can I bill license costs?
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