Self-pay sessions on autopay

Counseling billing software

Counseling billing software for private practices with self-pay clients. Each session's invoice is charged to the card the client saved at intake, monthly statements show every session and payment, and a late cancellation fee goes on the card under your policy, so money never comes up in the room.

A short tour of the screens this page describes. It is filmed with our demo pest control company, and every trade runs on the same screens.

  • From $19/month
  • 14-day free trial
  • Same-day US support
Natalia, Pink Upholstery Cleaning
“We run every customer conversation through Smarfle. Texts, emails and reminders are in one place, our customers love paying with Apple Pay, and when we are busy or closed the text bot answers new leads for us.”
Natalia, owner of Pink Upholstery Cleaning, Orlando, FL
Therapy practice billing in Smarfle with session invoices, card payments and client balances
Session invoices and client balances for a self-pay practice.

Cards saved at intake

Include the card link in your intake packet. After each session the invoice is sent and the card covers it overnight, so the hour never ends with a payment conversation.

Payments

Monthly statements

Clients open a private statement with every session invoice and payment, which helps when they track spending or ask their plan about out-of-network reimbursement.

Client portal

Late cancellation fees

If your policy charges for cancellations inside 24 hours, invoice the fee and charge the saved card from it, consistently and without discussion.

Invoicing

Declines dealt with quietly

When a card is declined, the practice gets the reason in an email and a second attempt follows the next day, so the next session does not start with a billing issue.

Reports

No insurance claims

Smarfle does not file claims or create superbills. In-network billing stays with your billing service or EHR.

Client records

Therapy billing software at a glance

What it does

  • Session invoices on a saved cardCharged the next morning
  • Client statementsEvery session and payment
  • Late cancellation feesCharged under your policy
  • Decline alerts and retryRetried after a day

What it doesn't do

  • Insurance claimsThrough your billing service
  • SuperbillsThrough your EHR
  • Good Faith EstimatesThrough your practice system
  • Couples billing split two waysBill one payer

Counseling billing pricing

Every plan includes saved-card billing and client statements, and a solo therapist can practice on the $19 Solo plan.

Solo

Sole operators getting started

$19/mo

  • 1 user
  • Up to 500 clients
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Starter

Small teams adding tools and growth

$99/mo

  • Up to 5 users (1 owner + 4 techs)
  • Up to 2,000 clients
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Most Popular

Professional

Growing service businesses

$199/mo

  • Up to 10 users
  • Up to 5,000 clients
Start Free Trial

Business

Multi-location operations

$349/mo

  • Up to 30 users
  • Up to 10,000 clients
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SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →

Questions private practices ask about self-pay billing

Is there billing software for self-pay therapy practices?

Yes. Session invoices are charged to a saved card, with statements and late-cancel fees.

Can clients be charged automatically after sessions?

Yes. Once a card is on file, every session invoice you send is charged overnight.

Does it create superbills?

No. Superbills come from your EHR.

Can I charge a late cancellation fee?

Yes. Bill the fee under your policy and collect it from the card on file.

Can clients see their sessions and payments?

Yes. A private statement lists each session invoice and payment.

Can couples split the fee?

No. Bill one partner as the client, or send two invoices.

And if the card is declined?

An email gives you the reason, and Smarfle tries again 24 hours later.

Does it handle in-network billing?

No. In-network claims stay with your billing service.

Try counseling billing software free

14 days with every feature on your real counseling work. No credit card.