Billing software for massage & spa owners

Massage & spa billing software

Your monthly membership has a visit allowance, and the allowance and the charge live in two different places. Smarfle keeps both on the client, so a member can see where they stand without asking anyone at the desk.

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Smarfle · Massage & Spa Recurring Billing
Next 30 days

$8,420

Active subscriptions

47

Upcoming auto-charges

Acme Office Park

Monthly maintenance

$485

in 3 days

Riverside Apartments

Quarterly service

$1,200

in 12 days

Downtown Plaza

Monthly recurring

$320

in 18 days

West End Hotel

Bi-weekly contract

$680

in 5 days
Auto-charge enabled · Stripe Connect0.5% platform fee

Real Smarfle UI · Live data from your massage & spa CRM

Why generic billing software fails massage & spa owners

Generic billing tools weren’t built for massage & spa. Smarfle was.

Generic billing software

What everyone else gives you

  • Per-visit collection happens only when reception has a spare minute
  • Member subscriptions are billed by hand, so members quietly lapse
  • Prepaid packs are reconciled by hand and the client is surprised when they end

Smarfle for massage & spa

Built for your actual workflow

  • The appointment is charged as the client leaves, with the gratuity kept on its own line
  • The membership runs on its agreed date against the card on file
  • The pack is paid for once and what remains is visible to both of you
Step-by-step

How massage & spa billing works in Smarfle

From the first touch to the closed loop. No missing pieces.

  1. 1

    One definition covers the whole business

    Inclusions, frequency and price are written down once, so every therapist and every person on the desk is offering an identical thing.

  2. 2

    Joining is the only money conversation

    The first payment stores the card, and after that a member's visit ends the way it should, which is with them leaving relaxed.

  3. 3

    The monthly date does the charging

    The arrangement runs on the day they joined, so nobody is raising sixty small charges on the first of every month.

  4. 4

    Packs are paid once and counted on the record

    A block of massages is settled up front with the remaining number visible to both of you, so the therapist delivering the last one knows it is the last one.

  5. 5

    A decline is handled away from the floor

    The retry runs and the request goes out by message, so nothing about a card is ever discussed with somebody in a gown.

Where massage & spa billing breaks down

The friction every massage & spa owner recognizes.

✕

The transaction interrupts the experience

Somebody has spent an hour unwinding and the last thing that happens is a card machine at a front desk. It is the one part of the visit that undoes the rest of it.

✕

Memberships need somebody to remember them

A monthly plan raised by hand in a business with no back office. The month it slips nobody notices, and the member has effectively canceled without ever saying so.

✕

A package count lives behind the desk

A client bought ten massages. Which visit they are on is written somewhere, and the therapist about to deliver the eleventh is not the person who knows.

The math for massage & spa owners

Memberships tracked on paper

A monthly membership with a visit allowance needs the allowance and the charge in the same place. Hold both on the client so the member knows where they stand without asking the desk.

180

Members

12

Charges a year

~2,160

Charges to run

Based on typical massage & spa operations. Your numbers may vary.

Features powering massage & spa billing

Each one a deep-dive in its own right.

Memberships and packs are defined services

Each membership tier and each package is a service with its own price, so what is sold at the desk and what is billed are the same definition.

Learn more

Clients manage the money away from the floor

A client updates a card and reads their history without speaking to anyone, which keeps the transaction out of a room built to be calm.

Learn more

Preferences and contraindications are your fields

Pressure, allergies, areas to avoid and the therapist they ask for are fields you define, so the next visit starts from the record.

Learn more

Members and drop-ins separate

Labels split the people on a monthly arrangement from the ones who come twice a year, so an offer lands where it makes sense.

Learn more

Massage & spa billing software questions

Yes, to a card on file as the appointment closes. On a service somebody came in to relax for, a card machine at the desk is the wrong last impression.
On their own monthly date against a stored card, with the member able to update it themselves. Without that, a membership program becomes a job somebody does at the front desk.
The count sits as a field on the client with the completed visits behind it. It is a number the desk maintains rather than a balance the system decrements, which is worth knowing before you rely on it.
Yes. Present it as a quote, take payment when they accept, and the sum sits against the treatments as they happen. Their signature is what resolves any later disagreement about scope.
Only if you let them. Permissions follow the role, so a therapist sees the appointment and the client history without the money side of it.

Moving your massage & spa billing software off another tool?

Most massage & spa businesses arrive at Smarfle from one of the tools below. See a side-by-side comparison.

Smarfle vs PodiumSmarfle vs BirdeyeSmarfle vs BrightLocalSmarfle vs GoHighLevel
See all alternatives →

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