Memberships and late cancels
Massage & spa billing software
Massage and spa billing software for membership businesses. Guests join a monthly massage membership online and are charged on the same day each month, moving to a 90-minute tier previews the prorated amount, and a late cancellation is charged to the card on file under your policy.
A short tour of the screens this page describes. It is filmed with our demo pest control company, and every trade runs on the same screens.
- From $19/month
- 14-day free trial
- Same-day US support
“We run every customer conversation through Smarfle. Texts, emails and reminders are in one place, our customers love paying with Apple Pay, and when we are busy or closed the text bot answers new leads for us.”
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Monthly memberships
A 60-minute and a 90-minute membership are monthly services. Guests sign up from your portal, renewals send a receipt, and their monthly massage is booked without a new bill.
Recurring plansChanging tiers
A member who wants longer sessions upgrades in their account, sees the prorated amount and confirms, without a call to the front desk.
Client portalLate cancellations
Send new guests the card link with their confirmation. If your 24-hour policy applies, the fee is invoiced and taken from that card in one step.
PaymentsDeclined renewals
A renewal that fails turns past due and lands in your inbox, so the front desk can update the card when the member arrives.
ReportsMembership revenue
Renewals are invoices, so monthly membership income shows next to single treatments and tips in revenue reports.
ReportsSpa billing software at a glance
What it does
- Monthly membershipsJoined online
- Tier upgrades with prorationMember confirms
- Late cancellation chargesTo the saved card
- Failed renewal alertsEmail to you
What it doesn't do
- Unused session rolloverTrack in notes
- Membership freezeCancel and rejoin
- Gift cardsSell through another tool
- Therapist commission payrollRevenue per therapist in reports
Massage and spa billing pricing
All plans cover memberships, tier changes and cancellation fees, and Starter seats five therapists.
Starter
Small teams adding tools and growth
$99/mo
- Up to 5 users (1 owner + 4 techs)
- Up to 2,000 clients
Most Popular
Professional
Growing service businesses
$199/mo
- Up to 10 users
- Up to 5,000 clients
SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →
Questions spa owners ask about memberships
Is there billing software for massage memberships?
Can members upgrade to a longer session?
Do unused massages roll over?
Can members freeze their membership?
Can I charge late cancellations?
What if a renewal fails?
Can I sell gift cards?
Can I see membership income?
More massage and spa software
Billing for related businesses
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