Billing software for web development agency owners

Web development agency billing software

You bill the build on milestones and the hosting whenever somebody notices it. Smarfle puts maintenance and hosting on their own cadence, so the recurring line exists whether or not anyone is looking at the account.

7 days free · No credit card · Built in Florida

Smarfle · Web Development Agency Recurring Billing
Next 30 days

$8,420

Active subscriptions

47

Upcoming auto-charges

Acme Office Park

Monthly maintenance

$485

in 3 days

Riverside Apartments

Quarterly service

$1,200

in 12 days

Downtown Plaza

Monthly recurring

$320

in 18 days

West End Hotel

Bi-weekly contract

$680

in 5 days
Auto-charge enabled · Stripe Connect0.5% platform fee

Real Smarfle UI · Live data from your web development agency CRM

Why generic billing software fails web development agency owners

Generic billing tools weren’t built for web development agency. Smarfle was.

Generic billing software

What everyone else gives you

  • Hosting and maintenance are billed whenever someone remembers them
  • Project deposits and milestones are tracked on a spreadsheet
  • A client's renewal date lives in one developer's head

Smarfle for web development agency

Built for your actual workflow

  • Maintenance runs on its own cadence, so the recurring line exists without supervision
  • Each milestone is its own document against the project, with reporting behind it
  • Renewal dates sit as fields on the account with a reminder attached to them
Step-by-step

How web development agency billing works in Smarfle

From the first touch to the closed loop. No missing pieces.

  1. 1

    Maintenance starts the day the site launches

    The monthly amount and what it covers are agreed with the build, so the recurring line begins rather than being proposed later.

  2. 2

    One checkout sets the arrangement running

    The client passes through payment once and the card behind it carries every cycle afterwards.

  3. 3

    Hosting passes through at cost

    What you buy on the client's behalf is charged separately from your own fee, so nobody reads a markup into a server bill.

  4. 4

    Retainer hours are reported, not argued

    What was spent against the agreement is visible each cycle, so a conversation about scope has numbers behind it.

  5. 5

    A failed charge does not end the site quietly

    The retry and the request reach the client while the service is live, which is far better than discovering it at a renewal.

Where web development agency billing breaks down

The friction every web development agency owner recognizes.

✕

Maintenance is proposed after launch and never sold

The moment to agree ongoing support is the week the site goes live. Raised a month later it reads as an upsell on something the client believed was already finished.

✕

Hosting is resold at a loss nobody notices

Servers, certificates and plugin licenses go on the agency card and get billed at a figure set two years ago. Nobody sits down and compares the two.

✕

The recurring book is too small to chase and too big to lose

Each maintenance client pays too little to be worth chasing individually, yet collectively they are the revenue that arrives whether or not you win anything new.

The math for web development agency owners

480 small charges a year

Forty clients on maintenance billed monthly is 480 charges a year, none of them large enough to be anybody's priority. That is precisely why they get postponed and then forgotten. On a cadence of their own, the recurring line becomes the part of an agency that does not depend on winning new work.

40

Clients on maintenance

12

Charges a year

~480

Charges to run

Based on typical web development agency operations. Your numbers may vary.

Web development agency billing software questions

The day the site launches, written into the build agreement rather than raised afterwards. Once a client thinks the project is finished, ongoing support is a new sale.
Record what you pay as a cost against the client and set the sell price yourself. Smarfle does not read your provider's billing, so the comparison is still your work, but at least both numbers sit on one record.
Yes, from their portal. On a recurring plan that is the difference between a failed charge being a two-minute fix and a site quietly lapsing while nobody is watching.
No. It has no connection to your hosting, your repository or your uptime monitoring. It runs the client relationship and the money, and most agencies keep it alongside whatever they use for infrastructure.
Price it as an annual arrangement rather than a monthly one. It is less predictable for you and cheaper to administer, and it suits clients whose own budgeting works in years.
They are two arrangements on one client, and it is worth keeping them apart. The build has an end and the retainer does not, and combining them makes it hard to see which part of the agency is actually growing.

Moving your web development agency billing software off another tool?

Most web development agency businesses arrive at Smarfle from one of the tools below. See a side-by-side comparison.

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