Call Tracking alternative

Smarfle vs WhatConverts

WhatConverts exists to prove to somebody that the marketing worked. This page is for the business being reported on, which needs the leads turned into finished jobs rather than into a monthly chart.

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What is WhatConverts?

WhatConverts captures calls, web forms, chats and ecommerce transactions, ties each to the source that produced it, and lets whoever owns the account mark a lead quotable, won or lost and attach a value. That last part is what makes the reports useful, because revenue is matched back to channel rather than lead count. Agencies use it heavily for white-label client reporting.

Where WhatConverts works well

Money going into several channels at once is the case for this product. Paid search, organic, social and a directory listing all produce leads, and without something in the middle nobody can say which paid for itself. Each lead is stamped with its source and its outcome, so the monthly conversation about budget is a table rather than an argument.

Where WhatConverts falls short for service businesses

The gaps service business owners hit when WhatConverts is the only tool in the stack.

Marking a lead won is a reporting act

Somebody still has to ring the customer back, find a slot, send a technician and collect the money, and none of that is visible inside a lead tracker.

Priced for the agency, paid for by the business

Lead volume and number count set the bill, and the white-label tier above that exists for somebody else's client reporting rather than for the business running the jobs.

The second system disagrees within a month

Leads are retyped into whatever runs the work, the two records drift, and the reporting stays accurate about marketing while being wrong about everything downstream of it.

Smarfle vs WhatConverts

Side-by-side feature comparison. We surface what's real. "Limited" or "Depends on plan" means the feature exists with material restrictions.

Feature
Smarfle
WhatConverts
AI receptionist (answers calls 24/7)
Yes
No
Client CRM
Yes
Limited
Job scheduling and dispatch
Yes
No
Work orders
Yes
No
Invoices
Yes
No
Payment links and auto-charge saved cards
Yes
No
SMS follow-up
Yes
No
Email follow-up
Yes
No
Review requests
Yes
No
GBP rank tracking
Yes
No
AI website builder
Yes
No
Client portal
Yes
No
Sends you customer leads (pay-per-lead directory)
Yes
No
Dynamic number insertion on your website
No
Yes
Lead value and won or lost tagging for reports
Limited
Yes
White-label reporting for agencies
No
Yes
Ecommerce transaction tracking
No
Yes
The lead becomes a scheduled job and an invoice
Yes
No

Based on publicly available product information.

Why service businesses choose Smarfle over WhatConverts

The reasons owners switch, and the reasons they stick.

Won and lost are states of a job, not labels on a lead

A lead becomes a client, then a visit, then a job with a completion date, then an invoice that is either paid or is not. The revenue figure comes from invoices rather than from somebody tagging a row, which is the difference between entered and collected.

Where a lead came from is written when it arrives

A form on a Smarfle site keeps the campaign parameters the visitor arrived with. A directory request, an inbound text, a booking and a record somebody typed are each marked as what they are, so the source travels on the customer rather than in a report.

The reports are for the person who owns the business

Revenue by service, revenue by month, technician productivity, outstanding balances and job counts sit in the same account as the work that produced them. There is no white-label layer over the top, because there is nobody the owner has to hand a report to.

Not offered by WhatConverts

WhatConverts organizes work you already have. Smarfle also brings you new work.

Smarfle runs a consumer directory of local service businesses and sells the quote requests it captures as pay-per-lead offers, priced flat by trade. You review each lead before paying, at most 3 businesses ever see one request, and repeat customers are always free. Accepted leads land straight in the same CRM that runs your jobs.

Review before you pay

Every quote request arrives masked. Accept it and pay the flat price, or pass for free.

Never resold, never spammed

A request goes to at most 3 local businesses. Duplicates and your existing customers are always free.

Leads become jobs in one tap

An accepted lead is already a client record in your CRM, ready to schedule, quote, and invoice.

Honest take

Best fit when comparing WhatConverts and Smarfle

An agency should keep WhatConverts. The report is the artifact the client is buying and swapping it for an operations platform would be a category error. The businesses worth moving are the ones the agency reports on, who are running the actual jobs out of a spreadsheet beside it.

Smarfle vs WhatConverts pricing compared

The whole stack, line by line, including what each side does not cover.

What you pay for
WhatConverts
Smarfle
Entry plan
By lead volume and numbers
Solo $19, 1 user
Mid plan
By lead volume and numbers
Starter $99, 5 users
Answering
Not offered
From $99, 25c a talk minute
Local rank tracking
Not offered
From $99, 2c a scan point
Website
Not offered
Professional $199
Realistic stack
Reporting plus a CRM plus answering
$199

WhatConverts prices by lead volume and tracking numbers, with white-label reporting on an agency tier above that.

Migrating from WhatConverts to Smarfle

A clear, low-risk path. Most teams are live in under a week.

What migration looks like

There is nothing to migrate in the usual sense. A lead tracker holds a copy of history rather than the operating record, so the order is to run Smarfle for the jobs first, watch a month of leads arrive with their source attached, then decide whether the reporting layer is still earning its place. Export the lead history before cancelling if the marketing record matters to anybody.

CSV import includedFree onboarding help

Frequently asked questions about Smarfle vs WhatConverts

The questions teams ask before they switch.

Partly. Leads carry a source and invoices carry an amount, so revenue reads by channel for the channels it sees: the directory, website forms and bookings, inbound texts and records staff create. Paid search calls are not broken out by campaign, so keep a tracker if that matters.
No. Reports carry the business's own branding and are built for the owner to read. Smarfle is sold to the service business, so an agency buying it to report on clients would be buying the wrong product.
Yes, through the status on the client record and the state of the job and the invoice behind it. A lead that became a paid invoice is won by evidence rather than by a label somebody applied at the end of the month.
Yes. Forms on a site Smarfle builds write straight into the CRM with their UTM values attached, and forms hosted elsewhere can post to the lead webhook with an API key. What arrives is a client record with a job waiting to be booked, rather than a row in a report.
Web chat, calls, texts and forms all land on the client record. Ecommerce does not. There is no store integration and no transaction tracking, so a business selling products online should keep something watching the cart.
You do, and it exports on demand. Clients, services, work orders, invoices and inventory all download as CSV from the pages that list them, with no support ticket and no exit fee attached to it.

Try Smarfle instead of WhatConverts

7 days free · No credit card · All features included.