Free template

Free Work Order Template

A work order is the field crew's source of truth: who, where, what work, what parts, how long, and proof it was done. This free work order template keeps the job clear from dispatch to completion and gives you a signed record at the end. Download it as Word or PDF, or copy it into Google Docs, and hand it to your tech.

Free No signup Word, PDF & Google Docs

Click any field to fill it in. Line-item totals update automatically. Draw your signature at the bottom, then print, download, or copy.

WORK ORDER
WO #
Date
Scheduled
Job details
Client
Service address
Phone
Technician
Priority
PO / Reference
Description of work
Materials and parts
ItemQtyCost
Time
Time started
Time completed
Total hours
Labor rate
Technician signature / Date
Customer signature (work completed) / Date

How to use this work order template

  1. 1

    Fill in the work order number, date, and schedule, plus the client and job address.

  2. 2

    Assign the technician and set the priority so the crew knows what matters.

  3. 3

    Describe the work and any access notes clearly. Add reported problems so the tech is not guessing on site.

  4. 4

    Log materials and time on site so the job can be invoiced accurately afterward.

  5. 5

    Get the customer's signature at completion. It is your proof the work was done and accepted.

What a work order should include

  • A work order number and date
  • The client, service address, and contact
  • The assigned technician and job priority
  • A clear description of the work and access notes
  • Materials, parts, and quantities used
  • Time started, completed, and total hours
  • A customer signature confirming completion

Common work order mistakes to avoid

  • Vague job description that leaves the tech guessing
  • No materials or time logged, so the invoice is wrong
  • Missing the customer signature, your proof of completion
  • Paper forms that never make it back to the office
  • No priority set, so urgent jobs sit behind routine ones

Stop filling in templates

Paper work orders get lost, smudged, and never make it back to the office. Smarfle dispatches digital work orders to your techs' phones with job details, checklists, photos, parts, and time tracking, captures a signature on site, and turns the completed job into an invoice in one tap, so nothing falls through the cracks.

Frequently asked questions

What is a work order?+

A work order is a document that authorizes and describes a specific job: the client, location, work to be done, assigned technician, materials, time, and a completion signature. It keeps the field crew and the office on the same page.

What should a work order include?+

A work order number and date, the client and service address, the assigned technician and priority, a description of the work, materials and parts, time started and completed, and signature lines. This template includes all of it.

What is the difference between a work order and an invoice?+

A work order authorizes and documents the job before and during the work, while an invoice bills the client for it afterward. The work order's materials and time feed directly into an accurate invoice.

Can I download this work order template in Word or Google Docs?+

Yes. Download Word for an editable file, Print or Save as PDF to hand out, or Copy to clipboard to paste into Google Docs or Word. Free, no signup.

Is there a better way than paper work orders?+

Yes. Smarfle sends digital work orders to your techs' phones with checklists, photos, parts, and time tracking, captures a signature on site, and converts the completed job into an invoice instantly.

More free templates

Run your whole business in one place

Smarfle handles estimates, invoices, payments, scheduling, and more, so the paperwork takes care of itself.

Start your 7-day free trial