Fund Your Account, Use Services Instantly, Never Get Surprised
Add credits to your wallet and usage charges deduct automatically. Set up auto-refill so SMS, email, AI, and voice services never stop working.
The Problem
Pay-as-you-go pricing is great for flexibility, but unpredictable bills and service interruptions make it stressful for business owners.
Surprise Bills at Month End
When usage billing happens after the fact, you do not know what you owe until the invoice arrives. A busy month with lots of SMS or voice calls can lead to an unexpectedly large charge.
Service Interruptions
If your payment method fails or a charge is declined, usage-based services stop working. Your AI receptionist goes silent, SMS notifications stop sending, and clients do not get updates.
No Spending Visibility
Without a clear balance to watch, it is hard to budget for usage costs or know when you are approaching a threshold that needs attention.
How It Works
Key Capabilities
Instant Balance Top-Up
Add funds to your wallet instantly via Stripe. Payments process in seconds and your balance updates immediately so you can start using services right away.
Auto-Refill
Set a minimum balance threshold and a refill amount. When your balance drops below the threshold, your wallet automatically tops up. No manual intervention needed.
Real-Time Balance Tracking
Your current wallet balance is visible on your subscription page. Every usage event deducts in real time so you always see an accurate remaining balance.
Transaction History
Full audit trail of every wallet transaction: top-ups, auto-refills, usage deductions, admin credits, and refunds. Filter by type and date range.
Low Balance Warnings
Receive notifications when your wallet balance drops below a warning threshold. Get alerted before services stop so you have time to add funds.
Admin Credit System
Platform administrators can issue credits or debits to any organization wallet for promotional credits, billing adjustments, or dispute resolution.
See It in Action
See how the prepaid wallet dashboard shows your balance, recent transactions, and auto-refill status at a glance.
Current Balance
This Month Usage
Auto-Refill At
SMS Outbound (12 messages)
Deducted $0.60 from wallet
Voice AI (8.5 minutes)
Deducted $2.13 from wallet
Auto-Refill Triggered
Balance was $22, added $100 via Stripe
AI Credits (3 drafts)
Deducted $0.30 from wallet
Frequently Asked Questions
Usage-based services like SMS, voice AI, and email will pause until you add more funds. Your CRM data, client portal, and core features continue working normally. Setting up auto-refill prevents this from happening.
Yes. Contact support to request a refund of unused wallet funds. Refunds are processed back to your original payment method within 5-10 business days.
You set a minimum balance threshold (e.g. $25) and a refill amount (e.g. $100). When your balance drops below $25, Smarfle automatically charges your saved payment method for $100 and adds it to your wallet.
Yes. Every wallet top-up and auto-refill creates a Stripe payment intent that appears in your Stripe dashboard. Usage deductions happen within the Smarfle wallet and are visible in your transaction history.
Pricing
Available on Every Plan
The prepaid wallet is available on all plans. Add funds in any amount and pay only for what you use. Auto-refill is free to configure.
View all plansRelated Features
Usage-Based Billing
The wallet powers your pay-as-you-go usage charges. See detailed breakdowns of what each service costs per unit.
Learn moreSubscription Management
Your wallet balance and usage sit alongside your subscription plan for a complete billing overview.
Learn moreAutomated SMS
SMS charges deduct from your wallet automatically. Keep your balance funded so client notifications never stop.
Learn moreReady to try Prepaid Usage Wallet?
Start your 7-day free trial. No credit card required.